Mailjet
Mailjet
About Mailjet
Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time.
Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gen...
Mailjet Pricing
Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month. Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more. Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Mailjet
1 - 5 of 93 Reviews
Andrew
Verified reviewer
Graphic Design
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
SMTP relay for all my emails
I use mailjet in daily work and keep in mind if one of the clients asks for advise or recommendation. Mailjet offers and provide so many working services and features that while one implements them there is no time to think about the shortcomings.
PROS1. innovative technologies and features 2. the necessary functions that can be extended and / or scaled if necessary 3. never experienced issues 4. high abvailability 5. API / developers friendly 6. full-stack developer friendly 7. spam filters / precise analytics / statistics 8. free plan and fair pricing 9. intuitive admin web UI 10. documentation and clear tutorials
Sahar
Apparel & Fashion, 11-50 employees
Used monthly for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
For the price, Mailjet is near perfect
The Mailjet template creator is easy to use if you have any experience using other template creators. Love how they include "saved sections" in the template creator for ease of creation. Mailjet has strict rules for anti-spam measures and that's a good thing. The majority of my emails do get delivered. For the frequency of our newsletters, Mailjet is perfect for our company. For transactional emails, we use Marsello because of its vast segment properties.
PROSPicking a mail software is extremely stressful since most companies will charge you an arm and a leg when your list grows. Mailjet is the most value-driven software for medium-sized businesses.
CONSIf you want to segment at all, you have to upgrade to higher payment tiers. After testing their segment tiers, I wasn't too impressed by the options, so I downgraded it.
Reasons for switching to Mailjet
Mailchimp has gotten so much more expensive over the years.
Anonymous
2-10 employees
Used daily for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed December 2019
Steer clear if you're looking to send a large volume of emails
Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.
PROSThe sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.
CONSMailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.
Reasons for switching to Mailjet
Due to price but wish we hadn't and actually went back to SailThru after 6 months of trying to get MailJet to work properly.
Vendor Response
Hi - thanks for your feedback. Please feel free to send us an email to contact@mailjet.com and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.
Replied December 2019
Noé
Information Technology and Services, 11-50 employees
Used monthly for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Mailjet is easy and quick to integrate
Integrating Mailjet has been quick and everything worked from the get go
PROSMailjet is easy and quick to integrate. You can simply create new templates and plug them into you own applications.
CONSThe templating language can be hard to master, especially when using complex functions such as loops and conditions.
Reasons for switching to Mailjet
Need to quickly integrate mail templates
Isaac
Think Tanks, 2-10 employees
Used less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2019
A solid option for managing email lists.
PROS
Ease of use A plethora of features Messages arrive to inbox (not spam) Good analytics Overall value is good
CONSMailjet limits your sending rate at first Some features could be more customizable (e.g. subscriber forms/widgets) Can be a bit complicated to add sender addresses and verify URLs
Reason for choosing Mailjet
Price and pragmatism of features
Reasons for switching to Mailjet
Mailjet has better % of arriving in inbox (not spam) Better package of features More customization and control Overall better service
