Mailjet

RATING:

4.3

(410)

About Mailjet

Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time. Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gen...

Mailjet Pricing

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month. Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more. Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

Beautiful Email Templates
Slide 1 of 4

Mailjet Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Mailjet

1 - 5 of 133 Reviews

User Profile

Mark

Verified reviewer

Market Research, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great mailing platform

Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

PROS

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

CONS

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Reason for choosing Mailjet

We actually use both for redundancy

Dario

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2019

Better value for money on the market

PROS

Mailjet has all funcionalities needed for sending transactional emails. Great backoffice application and EU based

CONS

Transactional confirmation API structure need some manual tricks to work with many domains and subaccount in an efficent way

Reason for choosing Mailjet

Better pricing model, well suited for our needs.

Alexander

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed September 2019

Easy To Setup, Crazy Terms of Service

It started off good, as an easy to use software but later turned into a nightmare working with their support.

PROS

It's really easy to set up and get going on a WordPress site, and I liked being able to authenticate by confirming an email rather than by DNS if I wanted.

CONS

Their TOS and enforcement of it is absolutely insane. One of my sites sends transactional emails for the purchase of firearms accessories (think like holsters, nothing regulated). They blocked my entire account and all sites associated because of that. I removed the site they flagged, thinking I'd get my account back. The compliance team then had to review my account, and then said one site I had linked which does landscaping is also against their terms because they don't allow real estate sales/related services. I should note, none of the sites on my account were sending any sort of newsletter or promotional emails. It was all contact form submissions and purchase receipts.

Reason for choosing Mailjet

It seemed easier to use at the time. I've since moved on.

Vendor Response

Hi Alexander, Thanks for your feedback and we apologize for any issues you had with our service. Ultimately our sending policy is in place to avoid issues of spam, and illicit sending. We restrict content on self-service plans related to fire arms and real estate due to recommendations from ISPs. Thanks for understanding. Best, The Mailjet team

Replied September 2019

Nicolas

Internet, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2023

Great affordable emailing software

PROS

The price is definitely very cheap for the value.

CONS

The app is sometimes buggy and it can lead to frustration especially when you build transactional templates with lots of variables.

Gabriele

Food & Beverages, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2019

A great service for a small price

Great DX for the integration, familiar UI, great analytics, honest pricing, possibility to send SMS. The product I was looking for, recommended.

PROS

- Easily create email templates with web-based editor - Great analytics for your emails - Easy API integration

CONS

- Cannot buy a dedicated IP unless you send 150k emails/month, I'd like to build my reputation from now

Reason for choosing Mailjet

SendGrid is too expensive and not so developer friendly

Reasons for switching to Mailjet

Mailgun template editor is too new and not so stable as Mailjet one.