All Reportei Reviews
1-25 of 232 Reviews
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Vanessa
Verified reviewer
Public Relations and Communications, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Why can not I stop using Reportei?
I could summarize my experience using Reportei as: WONDERFUL! When I least expect it, there is another content that helps me and my professional projects.
PROSI met Reportei at a time when no other platform or tool could help me or cure my doubts. The first service I used was Freela's Calculator and Social Media Agency, since I'm starting a communication and advisory company, but I had no idea how fair it would be to be charged for my services. So when I did not know who to turn to for such doubts, I found Reportei. Not only did he offer me what I found, but he also opened my eyes to other services and tools that I could use in my own business. I am always being updated about new services and tools, which is quite essential so that I can be connected to everything that concerns the area of communication.
CONSWell, honestly, I can not point to services or tools I do not like. Even the form of communication they use for emails pleases me. Maybe I have found the software of my dreams !!
Rafael
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Reportei has saved me hours of work
I've been using Reportei for over 3 years now. I run an advertisement agency, currently we have 50+ clients. Reportei has helped me create and share countless dashboards with my clients. It's UX is perfect, easy to use, easy to configure.
CONSReportei is perfect. No complains on my behalf.
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2019
Reportei
Most of my experiences were good, but it crashes often
PROSWhat I like most about Reportei are the reports it generates. They help me show my job to my clients and it also shows me what I need to improve on social medias and what is already working.
CONSIt crashes a lot , so it makes me have a rework sometimes.
João Paulo
Verified reviewer
Management Consulting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
Best cost & benefit
It’s ok for basic reports
PROSEasy to use and the price it’s best compare other
CONSThe professional plan it’s it’s expensive and have options like Goals
Reason for choosing Reportei
Customization and look and feel
Joshua
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2021
Great for startup agencies, or freelancers that want to go from brief takers to brief makers.
Overall my experience with Reportei is fantastic. It filled a spot my startup agency desperately needed filled. Now we can easily show clients over a long period of time how effective certain growth strategies are. Making it easier to keep clients over the long term.
PROSWhat I love most about this software is as a freelancer transitioning to becoming a startup agency I found myself needing an easy, impactful way to go from a brief taker to a brief maker. This transition required that I find a way to monitor my client's complete marketing system, so I can identify opportunities for growth, and recommend advanced services. Reportei makes this process easy, and the reports generated are beautiful, and easy to understand making our startup agency look really good from day one. The best part is Reportei allows you to send automatic reports to clients, making retainers easier to manage.
CONSI suppose what I like least about this software is every time I need to login the website is not in English. I have to choose English from the dropdown. Not a big deal, but I wish it would remember my geo-location and automatically show me the English translation. I also wish it integrated with Zapier, and Active Campaign. However, I hear those integrations are coming, and are on the roadmap.
Otávio
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Review by OZ MKT Digital
I can have more time, because the reports can be automatic.
PROSI really enjoyed so much the customer service in the platform. I had several doughts about the interface, and the support helped me in a few minutes to solve the issue. But the reports and dashboards are great. Minimalist and straight to the point.
CONSRight now, I´m using the app just for a few days, so I didn´t have anything negative to say.
Reason for choosing Reportei
Because a friend recommended the software for me, and I had a bad experience with anoter one.
Reasons for switching to Reportei
The lack of support by the customer and several bugs.
Erick
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Absolutely essential to my routine
Social media platforms offer a infinitude of data, but little insights with its custom analytics platforms. Reportei bond everything together and help marketing professionals to measure the impact of their work.
PROSReportei supports almost all of the essential tools used in my day-to-day marketing strategies. With its dashboards and reports I can gather all the data I need and deliver it to the client in a beautiful and, the most important, interpreted and full of insights.
CONSIt could have more integrations with platforms like Twitter or Hubspot. With the last update, it earn more flexibility but it deserves even more.
Reason for choosing Reportei
Better pricing and features.
Érick
Verified reviewer
Computer Software, 11-50 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2019
Simple and eficient report tool
As a free user of Reportei I have been very satisfied with the experience. As a new user, you could set-up a new report in less than 10 minutes and receive a beautiful and intuitive summary of the social media and analytics data. Besides that you can easily share the report and leave notes on things you think deserved. It's the main report tool used on my accountability routines.
PROS- Easy to set up - Visually attractive report - Possibility of leaving notes
CONS- Few resources for LinkedIn reports - Google Analytics data is displayed identically as the own tool. Could be more and better organized - Deserved more integrations with tools like RD Station, i.e.
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Fantastic product that delivers
Super happy with the software and it is essential now in my business
PROSThe ease of integrations and exporting page break reports
CONSHaven’t come across many. Maybe the option to add more integrations
Amanda
Verified reviewer
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Reportei review
Overall positive experience.
PROSIt was one of the most affordable platforms to integrate all my social channels. Many reporting dashboards will work to report on paid social ads but not organic statistics. Reportei pulls all of this information into one place and makes it easy to share with clients. It provides reporting in both report and dashboard formats which is nice. I can easily share the link with clients and they can update the date range to view different reports.
CONSThe customization of the look of the reports could be a little better, but overall it's ready to present without much additional manual work.
Reason for choosing Reportei
Most complete features for the money.
Priscila
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Uma ferramenta que aumenta a produtividade e o valor do serviço
A ferramenta atende com excelência ao objetivo proposto por ela. Sem reclamações por enquanto.
PROSProduto fácil de integrar com muitas ferramentas e mais fácil ainda de usar. Em comparação aos concorrentes, é o melhor custo/benefício quando avaliamos as plataformas disponíveis para integração (que muitos outros nem possuem). Além disso, traz muito profissionalismo às nossas entregas, agregando um valor que é percebido pelo cliente final.
CONSPor enquanto, não tenho contras. Uma vez só tive um erro de métrica, mas que o suporte me ajudou prontamente a resolver.
Reason for choosing Reportei
Praticidade e economia de tempo.
Reasons for switching to Reportei
Por falta de plataformas de integração e erros nos reports.
Ernando
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Ferramenta excepcional para acompanhar resultados!
Como agência, um dos maiores desafios é conseguir mostrar o impacto real das ações nos canais de comunicação do cliente e coletar os dados manualmente é quase impossível se você gerencia muitos negócios, além de que os dados com o tempo ficam defasados. Com o Reportei temos a possibilidade de ter todos os dados apresentados em um único só lugar, com um padrão de layout específico, sem ter a necessidade de acompanhar o dash board de 537 ferramentas ao mesmo tempo rs.
PROSMuito simples e intuitivo de usar, além de trazer muitas métricas essenciais para mensurar resultados.
CONSHá alguns dados que não encontramos na ferramenta, isso se deve ao fato de que os fornecedores de dados limitam o que o Reportei tem acesso, pelo que entendi. Alguns dados que considero essenciais ao meu negócio não possuem visualização destacada, apenas em formato de tabela, mas o time de suporte é bem aberto as propostas de ajustes e garantem que estão aperfeiçoando a ferramenta cada vez mais.
Reason for choosing Reportei
Facilidade de implementação, tive a sorte de na mesma época eles implementarem um dashboard, ferramenta que mais tive interesse para acompanhamento prático de dados. Valores e suporte.
Reasons for switching to Reportei
Reportei é extremamente mais acessível e os dados estão bem apresentados, não somente em tabelas. Ganhei tempo deixando de criar apresentações e deixando de fazer gráficos "no dedo"
Bruna
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
Reportei traz análise e report de dados de forma intuitiva e avançada ao mesmo tempo
Foi uma ferramenta que demoramos um pouco para adquirir, mas que já era desejada há um tempo. A aquisição auxiliou não só apenas o time de anúncios online, mas também demais setores que precisam de métricas para avaliar os próximos passos de ações que ajudem a melhorar resultados dos clientes.
PROSMais integrações do que o mercado oferece, facilidade na criação de relatórios, personalização de dashboard do cliente, criação personalizável intuitiva.
CONSApenas tivemos dificuldade em salvar os reports feitos, mas logo nos encontramos na plataforma.
Reasons for switching to Reportei
Integrações e forma mais visual da ferramenta.
João Carlos
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Reportei facilita muito a geração e automação de relatórios
A Reportei deixou nosso trabalho mais produtivo. Hoje conseguimos gerar relatórios detalhados em minutos. Ainda com a opção de automação ele nos ajudou a melhorar um ponto crítico da nossa operação que era relação com o cliente: mantê-lo informado sobre o andamento de suas campanhas. Esses relatórios e dashboards são pontos cruciais tanto da equipe operacional que o utiliza por ter uma interface mais amigável e também para os clientes acompanharem o desempenho em tempo real.
PROSO produto é fácil de configurar e utilizar. Deixou nosso trabalho mais produtivo pela quantidade de automações possíveis e a variedade de integração de serviços.
CONSSentimos falta da criação de métricas personalizáveis e cruzamento de dados dentro da própria plataforma. Um panorama geral também seria interessante, por exemplo agrupamento de valor gasto, alcance, etc, de todas as plataformas de maneira automática.
Marina
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2022
Report on Reportei
It's good because the tool makes reports easy to customize and fast to assemble. That is amazing. But the image upload needs to be fixed.
PROSIt's easy to use, to customize and make reports quickly.
CONSThe upload of the images breaks a lot of times.
Reason for choosing Reportei
Looked more interesting and functional.
Anonymous
2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2022
I searched and found a replacement for Reporting Ninja
Reportei is easy to setup and had good automatization capabilities. From the get-go it provided me with the ability to generate weekly analytics reports on my advertising campaigns.
CONSOriginally in Portuguese, some of the interfaces were not properly translated to English. I did not find an option of creating PDF reports.
Reasons for switching to Reportei
I got the chance to register for a lifetime subscription at a low cost as opposed to paying $20 per month for ReportingNinja.
Davi
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed May 2019
Congratulations for Reportei
I needed a calendar that have multiplous clients schedule, reportei gave it to me!
CONSI think the price is a little bit high, including the basic plan
Hudson
Broadcast Media, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Reportei helps you to delivery much more information to your client.
I think reportei make us to save at least 80% of the time to do reports, so it really helps.
PROSReportei it's an amazing tool to get reports and insights about your social media audience. In addition, you can know exactly what kind of post it's more efficient, guiding your team to make their job better.
CONSYou don't have an option to set you own template at the reports, so you have to get all the information and reply in your own presentation to show to your customers.
Hugo
Broadcast Media, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Reportei is the best report custom
i like very much
PROSVery easy to use, fast and customized. I like very much
CONSOrganize wich network I would to see first
Anonymous
2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
my favourite dashboard tool for social media data all in one place
I can't believe how simple reportei is. It's so easy to use and offers quick reports I don't have to spend hours sifting through. This tool gave me all the key information that I need in a tight time span, which has really been a game-changer for me. I definitely recommend it if you're looking for an efficient way to analyze your social media data
PROSit generates high-quality reports and dashboards in less than 5 minutes. In the past, I have had to spend hours on end just formatting a simple spreadsheet to look presentable. It has made my life so much easier.
CONSIn terms of data visuals, such as line charts..., there is room for improvement
Javier
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
A great tool in my agency
It's easy to use, you can customize that, and you can get the analysis very fast in a simple way. You win productivity and profissional results.
CONSMaybe, if you are in the beginning of your business the plans are some expensive.
Mike
Marketing and Advertising, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Reportei
The software is extremely easy to use. The software allows you to setup notification reports 24-48 hours after you send an email campaign to understand key metrics.
CONSIt would be an improvement if the software gave you pre-made templates to edit. There are a few but not as many as you would find in alternatives.
Reason for choosing Reportei
There was a deal on appsumo that allow me to try the product with a refund policy. I enjoyed using the software that I opted to keep it.
Juliana
Education Management, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
I liked
Easy to use and design of reports. It is very relevant metrics
CONSPrice and time to do trial. It was not enough time to try all the reports
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Reportei's feedback
My experiencies with Reportei is very good, it is very useful and helps me a lot in mais job.
PROSI like the tool versatility in this software and all the possible uses os this app.
CONSI like everything in this software, it is very useful.
Ana
Marketing and Advertising, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed May 2019
Useful!
Good and useful free tools and up-to-date content.
CONSUnfortunately, as an autonomous marketinf professional I dont have the money to colaborate