Hyper-Reach

RATING:

4.8

(27)

About Hyper-Reach

Hyper-Reach is an emergency notification system, which enables public safety agencies, educational institutions and other businesses to send mass notifications to audiences via multiple audiences in case of critical events. Teams can compose text and audio messages with images, translate content into multiple languages and distribute them via social media platforms, smart speakers, desktop pop-ups, mobile devices, digital signage and other channels. Hyper-Reach helps organizations communicate with team members via two-way messaging capabilities and set up custom geofences using information about addresses and cities to deliver targeted notifications. The cloud-based platform allows government agencies to inform citizens about extreme weather conditions including floods...

Hyper-Reach Pricing

Contact Asher Group for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Hyper-Reach emergency notification
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Hyper-Reach Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hyper-Reach

1 - 5 of 27 Reviews

User Profile

Kim

Verified reviewer

Insurance, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Improve our communication efficiency.

Hyper-Reach is an excellent mass communication system and since we have been using it, it has allowed me to communicate policy changes to my clients and send fraud prevention recommendations with updated warnings.It is a very useful tool to optimize my outreach campaigns and keep my customers well informed through email, text and voice notifications.

PROS

It allows us to keep our clients updated and informed with weekly alerts and recommendations.It allows me to share our new products designed for family businesses by adding a direct link to our website.This tool has helped us improve our communication efficiency and customer experience.

CONS

I have nothing negative to say about the platform.

Ben

Public Safety, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Efficient, feature packed package

This product is definitely in line with similar products. It does not look as polished at some competitor products, however this does not affect the functionality. It is just a personal preference- perhaps my old graphic design experience is haunting me. Setup can be very overwhelming at first glance. Once you dive in and see how the interface flows, it gets better. Customer service is top notch- I've never had a question or request not addressed almost immediately. The cost of the product is better than other competitors while offer the same or more features in some cases.

PROS

The features included and functionality of the program is great. I like the integration to social media and smart devices. The "tags" for the lists where a contact can have multiple skills is a great option. Previously I had to create multiple contacts if someone was part of more than one agency for internal campaigns.

CONS

It is a little complicated to get setup at times. Inputting lists seems cumbersome until you get used to the flow. It's not as polished as other products. It looks very Web 1.0 in my opinion. This does not affect functionality at all but its not aesthetically pleasing to users or those trying to set up. I am still deciding

Reason for choosing Hyper-Reach

More cost effective and similar features to previous product used.

Reasons for switching to Hyper-Reach

Cost

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2023

Hyper-Reach for excellent notification system

PROS

The best feature of this software is it's user friendly interface. I can send message to a large group over a multitude of platforms at once. It support integration to social media and smart devices which is impressive in that price.

CONS

I did not find any noticeable cons about this software; everything seems to be all right.

User Profile

Aarin

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

5

Reviewed February 2024

Streamline Emergency Notification

PROS

Among various notification tool i have used, Hyper Reach has amazed me the most. The user interference is amazing and it has many options for customization as well. The product is very easy to integrate and use. The pricing of the product is also reasonable. The alerts and direct product links has been the part of my daily life now.

CONS

There are not much particular cons i have faced until now.

Justin

Public Safety, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Jefferson County 911 Review

PROS

Hyper-Reach software is very easy to implement and use. It allows us to reach our community in times of disaster or other serious events that might be taking place.

CONS

There is nothing that I can say negative about the software or the company. It exceeds our expectations and the staff is very responsive and checks in on us often to ensure that the product is doing what it is supposed to be doing.

Reason for choosing Hyper-Reach

The cost of the product was very appealing, however, the ease of use was the biggest seller. It does not take long to learn how to set up templates and contact lists. Once that is done anyone can send a message with Ease. Customer Service was also a great experience. The company wants to make sure that the product meets our expectations.