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Aware360 provides the technology and response network needed to keep at-risk workers safer and more productive through scalable, people-centric IoT solutions. From lone workers in the most remote locations to delivery drivers in urban areas, our two-way co...Read more about Aware360 Suite
AlertMedia helps organizations protect their people and business through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and ...Read more about AlertMedia
DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module ...Read more about DialMyCalls
Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft...Read more about EZ Texting
RedFlag is a cloud-based solution that assists businesses of all sizes with sending emergency notifications in real-time. Key features include audience targeting, performance metrics, messaging, communication, data collection, and activity tracking. ...Read more about RedFlag
Vector LiveSafe provides organizations with a mass communications system and emergency notification platform. The software allows them to relay routine and emergency notifications to employees. It helps companies enhance workplace safety and keep employees...Read more about Vector LiveSafe
Regroup is a mass notification solution that helps businesses in education, healthcare, hospitality and other industries send and receive alerts via multiple communication channels. The GeoFence messaging functionality enables users to deliver location-bas...Read more about Regroup Mass Notification
TrueDialog is a cloud-based SMS texting platform that helps businesses of all sizes send both one-to-one as well as bulk messages to customers. It provides special administrative controls for educational institutions to track and manage multiple conversati...Read more about TrueDialog
A robust health, safety and wellness platform, Kokomo24/7® offers a variety of tools for efficient management of complex situations on a daily basis, or in case of emergency. Kokomo24/7®’s software platform has many capabilities and is fully customizable, ...Read more about Kokomo24/7
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Konexus provides organizations with a critical event management platform which alerts and polls employees as well as allows for precise communication through geo-tagging, SMS, email and social media. The platform allows for both targeted and mass messaging...Read more about Konexus
Textla is a messaging platform designed for effective communication via text messages. It enables users to schedule SMS campaigns, manage keyword opt-ins, engage in one-on-one conversations through an SMS inbox, monitor analytics, and ensure message delive...Read more about Textla
Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for Android and iOS enabling u...Read more about OpsGenie
The Rave Alert mass notification system gets the right message to the right user at the right time from any internet-connected device. Send your message from anywhere to anywhere in a matter of seconds. It only takes three clicks to send alerts in all comm...Read more about Rave Alert
TextMarks is a cloud-based text messaging solution designed to help businesses of all sizes manage SMS marketing, group communication, information sharing and more. The platform comes with mass messaging functionality, which enables organizations to send a...Read more about TextMarks
Keep people informed when it matters most. Send personalized, informational, and emergency text messages (and calls) fast -- whether they're going to five people or 50,000. We loathe spam and don't allow political, fundraising, sales, or promotional/market...Read more about Text-Em-All
Dialog Health offers a cloud-based texting platform and communication solutions designed to tackle healthcare's unique challenges and improve patient communication and engagement. Dialog Health helps you increase engagement and ease your workload with our...Read more about Dialog Health
Eltropy is a cloud-based digital communication software that helps lenders, credit unions, banks, debt collectors, FinTechs and other financial institutions interact with the customers via a unified portal. The platform includes audio/IP messaging capabili...Read more about Eltropy
Crises Control is a cloud-based solution that enables businesses of all sizes to notify staff members about crisis events and incidents via multiple communication channels. It comes with a task manager, which allows users to create task lists, allocate pro...Read more about Crises Control
TextBetter is a business messaging solution that allows businesses to send & receive text messages with any existing landline number. TextBetter can manage messages with business emails by simply connecting landline numbers with email addresses. With Text...Read more about TextBetter
PARiM is a cloud-based workforce management solution built for midsize and large companies using temporary staff in industries such as cleaning, security, hospitality, retail and event management. Key features include scheduling, shift pattern arrangement,...Read more about PARiM
CatapultEMS is the school emergency management system that empowers you to take control of your school's safety in minutes. Whether you're a principal or a teacher, CatapultEMS will help you manage your facility's response to emergencies and disasters. Th...Read more about CatapultEMS
Hyper-Reach is an emergency notification system, which enables public safety agencies, educational institutions and other businesses to send mass notifications to audiences via multiple audiences in case of critical events. Teams can compose text and audio...Read more about Hyper-Reach
CallingPost is Fast, Easy, & Effective way to send communications to GROUPS of all sizes. CallingPost group messaging service, sends by phone (pre-recorded voice), text (SMS), and/or email. CallingPost enables businesses to build, edit and maintain a c...Read more about CallingPost
NetSupport Notify is designed to help organizations send mass notifications to update employees about announcements, reminders and emergency alerts. It allows businesses to send routine notifications or critical one-way alerts to unlimited staff computers ...Read more about NetSupport Notify
VaccineCheck is a digital vaccine and health card solution that can be used by organizations, schools, health departments, as well as individuals and families. With this solution, individuals can digitally present health status to gain location access with...Read more about VaccineCheck Digital Health Pass
Popular Comparisons
Buyers Guide
This detailed guide will help you find and buy the right emergency notification software for you and your business.
Last Updated on July 13, 2023With businesses striving to become more agile, they must ensure that not only their customer-facing operations are accelerated, but also that internal communications are also fast—if not instantaneous. These communications could include instructing employees to back up data due to a software update, informing them about a policy change mandated by regulatory/management decisions, or any other important announcement.
Emergency notification software can help ensure that such communications reach all employees quickly. But how do you know which software is most suitable for your organization? There are several emergency notification solutions on the market.
That's why we have created this Buyers Guide to detail everything you need to know before making the final purchase decision.
Here's what we'll cover:
What is emergency notification software?
Emergency notification software is software designed to increase the speed and efficiency with which an organization can send emergency messages to its employees. The software automates actions such as sending out mass notifications, sharing information, and activating response teams to prevent any operational disruptions.
Alerts report in PagerDuty
Common features of emergency notification software
Different vendors offer different features in their emergency notification software tools. Selecting the right tool for your business is easier when you know what the common features are and what they do. Here's an overview.
Prebuilt templates | Use or create prebuilt notification templates to send emergency messages to specific employee groups or all employees, based on the event. |
Multichannel communications | Send mass notifications to employees via different modes such as phone call, email, or text message. |
Geotargeting | Use GPS coordinates to define an area (such as entire campus or specific hall) and send alerts to all mobile devices within that area. |
Alerts escalation | Escalate an incident up the authority hierarchy, if a user doesn't respond to or resolve the incident within a determined time. |
Real-time notifications | Reduce the delay between sending and receiving a message; near real-time notifications allow employees to receive critical updates as soon as possible and act fast. |
Reporting | Filter and view insights related to alerts and notifications made in a specific time period. |
What type of buyer are you?
Before you start evaluating emergency notification software options, you'll want to know what buyer category you belong to. Most emergency notification software buyers will fall into one of the below categories:
Small businesses (one to 49 employees): These buyers have simple requirements; they're looking to improve their process of sending alerts and notifications. Most are currently using manual methods, so they should start with basic emergency notification features such as prebuilt templates and multi-channel communications.
Midsize businesses (50 to 999 employees): These buyers may operate from multiple locations and have more layered teams, so they'll need additional features such as geotargeting and alerts escalation.
Large businesses (1,000+ employees): These buyers will prefer a single system to cover all of their communications needs. A full-suite IT communications solution that includes emergency notification as an integrated module would be the best option.
Benefits of emergency notification software
While some of the benefits of emergency notification software may be clear from our discussion above, we have called out the most notable ones below:
Increased message visibility: In a crisis such as internet outage or DDoS, your employees might not see an email right away. In case a telecom carrier (one that you or your employees use) is hit by any cyberattack, phone calls or text messages will get disrupted and your employees will not receive any communications over phone. There could be a number of other scenarios when all communications channels might not be accessible to all your employees. But multi-channel communications provides the redundancy that ensures all employees receive messages/alerts no matter what device/medium they have access to.
Geographic flexibility: If there is a malware attack or a phishing attempt at a certain location, only the employees of that region need to be alerted. Geofencing helps users send messages and alerts to a group of employees working at a specific geographic location.
Key considerations
Here are some important questions to consider before you purchase emergency notification software:
Mobile app availability: If you are constantly on the move, mobile apps can be useful for you. Check whether the emergency notification software you are considering offers access on mobile devices such as iOS- and Android-based smartphones or tablets. The mobile app will help you send alerts and notifications from any location.
Customer support: Ask software vendors if they offer support 24/7, only during business hours, or not at all. Also ask about available support modes, such as email, phone, or live chat.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.