About RedFlag

RedFlag is a cloud-based solution that assists businesses of all sizes with sending emergency notifications in real-time. Key features include audience targeting, performance metrics, messaging, communication, data collection, and activity tracking. 

The RedFlag platform enables administrators to deliver real-time alerts and notifications to groups of all sizes via email, SMS, voice call, social media, intranet, signage, and more. Its two-way communication module enables recipients to report problems and ask questions. Additionally, managers can create multiple recipient-lists, modify predefined alerting templates, add attachments to messages or analyze open-rates of delivered messages.

RedFlag includes a registration module, which allows recipie...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of RedFlag

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

November 2018

Allie from JLL

Verified Reviewer

Company Size: 10,000+ employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Game Changer!

Have you ever had to manually contact thousands of employees during a time of crisis? As in, establish calling trees and try endlessly to get in touch to make sure they're okay? DITTO! That was our reality up until RedFlag came into the picture! What was once manual and very heavy lifting has now turned into smooth communication via channels that offer flexibility to our employees during already difficult times. Some might say "well don't those types of blast communications take the human touch out of equation?" Not at all the case. RedFlag tools allow you to interact directly with employees, and for those employees who might need a little extra support during difficult times - we spring into action to help. In fact, having the technology and analytics from RedFlag allows us to identify those in need much faster so we can ensure they are supported and have the resources they need.

Pros

First and foremost - it is intuitive. As soon as I was setup with an account, I jumped right into the tool without any trouble. Of course the RedFlag team had scheduled a demo so I could quickly get up to speed, but it was so simple that I could navigate it right away. Secondly - the flexibility is huge. Flexibility in a many ways! First the flexibility to shape recipient groups is huge. For example - are you targeting a particular geography? A particular region? An account team? A department? The list goes on. I use this tool for emergency response (hurricanes, tornadoes, wildfires, etc.), but it is an effective solution for any kind of broad communication needs. Second is the flexibility to distribute messages via several channels. Text, phone calls, e-mails, etc. - not everybody wants to receive communication in the same way, so this offers a solution for everyone. Third - data and analytics are a biggie for me! Data - RedFlag syncs with my company's data system nightly, so I know the information in RedFlag is the latest and greatest. Analytics - being able to easily pull insightful reports for all outbound messages is a huge win. This has been a game changer!

Cons

This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.

November 2019

Tasmai from TravHelper

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

RedFlag is the True Game-Changer in Emergency Communication

Handling a company with branches in multiple locations across the nation can be quite a task. It’s your duty to ensure the safety of your employees, and doing so while being based in a single location seemed like a great challenge. That’s where RedFlag came into the picture for us! This software made it super easy for us to send out emergency notifications to our employees within seconds. Be it inclement weather fire drills, this tool has helped us send out alerts for it all. It has also improved our internal communication.

Pros

Firstly, RedFlag’s UI is exceptionally well-developed. You can easily get acquainted with it in minutes and start using it to perfection. This also makes it very simple to send out alerts during any emergency. It even allows you to send out emergency alerts in multiple modes (text, emails, and voice) to ensure that your employees notice them. Secondly, the tool can be used during non-emergency situations for internal communications. It’s possible to send across files along with the messages, and your team can acknowledge the receipt of these messages with a single tap too. This feature comes in very handy when you need to communicate the receipt of the message in a short time. Thirdly, I love its voice messages feature as it allows me to send across a bulk of information in a few minutes as compared to typing long messages. However, the thing I love the most about RedFlag is its Outlook add-in that helps me send out alerts and texts directly from Outlook!

Cons

I don’t think there are any cons to RedFlag as such. Would love to see even more features added to it. Kudos to RedFlag!

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2018

Scalable and Easy to use for large complex organzations

We've simplified a lot of internal communication challenges with the product- customer service and training is top notch and we've never had a request or question that wasn't responded to quickly and clearly.

Pros

I love this platform and use it for a large client with 100s of locations for emergency management. We have literally over 100 users who login and manage their own locations for emergency messaging.

Cons

Their a few tweaks Id like to see in the UX but they seem to be constantly updating and improving

November 2018

Cesar from Jones Lang Lasalle

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Fast and efficient

We use RedFlag to communicate instant messages to our mall tenants when we have to. We had two hurricane situations a few months ago wherein we needed to inform tenants of the mall if we will close or not. Our messages we’re received timely by tenant contacts on our list and these were received simultaneously via their email and smart phones. We received many praises and positive comments during those challenging times not only from our tenants but also from the management staff, service providers and most important of all the mall owners. It is definitely an essential communication tool during crisis situations.

Pros

RedFlag is so easy to use and a fast way to communicate to our tenants on those times we need to use it. Aside from my office desktop, I was able to use it on myiPad at home.

Cons

So far I have not encountered any issues with RedFlag. It’s user friendly.

May 2019

Brian from Hathchery, LLC

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

RedFlag is our secret weapon!

In the past, we had no visibility and tracking over our communications, with RedFlag we get that. At least we know people are getting the messages. That’s huge for us.

Pros

We can track who actually received a specific message and we can do this across all channels. We have a lot of contractors that we work with, so communication is key. These are critical communications, but they are non-emergency in nature. If a message absolutely has to cut through all the clutter, we send it using RedFlag. Contractors know to look for and respond to a message from RedFlag.

Cons

There's really not much to dislike. This is web-based product, so they are constantly upgrading and adding new features. It's so intuitive and easy to use.