All Crises Control Reviews
1-22 of 22 Reviews
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Shalin
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Crises Control goes above and beyond
The ease of use has made it simple and effective to roll out our organisation.
CONSThe last release wasnt working as well as the new release. Most issues and bugs are solved
Vendor Response
Thank you for your review Shalin
Replied June 2019
Amar
Real Estate, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
The best incident management system on the market
Our organisation purchases premium support and this service and support has been available to me and my colleagues around the clock. The service is great! Thanks Crisis control team.
PROSThis software has ver simple pricing and has been really easy for all of our employees to get to grips with. The service we’ve experienced from from Crisis Control team has been faultless from day one. All of our issues have been resolved on the first phonecall that we made to them.
CONSI’m struggling to think of negatives about the project. Highly recommended!
Reason for choosing Crises Control
1.Cheapest 2. Easiest and fastest to deploy across our organisation. 3. Intuitive app for employees
Vendor Response
Thank you for your review Amar
Replied June 2019
Chetan
Health, Wellness and Fitness, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Highly recommended
So easy to use Able to adapt to my business needs
CONSNothing negative to say about this software
Vendor Response
Thank you for your review Chetan
Replied June 2019
Julie
Government Administration, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Workplace safety increased with Crises Control App.
Our overall experience with Crises Control has been one of complete professionalism. The team assigned to the City of Sevierville has gone above and beyond in onboarding, training, and troubleshooting issues. I wish all the companies we deal with were as customer service oriented.
PROSThe primary goal for Crises Control at the City of Sevierville is to notify all employees in a specific geographical area of an active attack if one should occur. The SOS button sounds on all cell phones in a building. A noise that may have been gunfire but dismissed will now be confirmed as danger, if a staff member can activate their SOS panic button.
CONSIt would be helpful to be able to geofence the alert to the area of attack, but over alerting is preferable to no alert at all.
Rishi
Human Resources, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Can rely on Crises Control to get messages through
We use Crises Control on a daily basis to communicate to up to 1000 candidates about new immediate roles available in the market and also updates to existing roles. We can rely on Crises Control to get mass messages out with certainty. We do this from our mobile phones and it is so easy!
CONSI'd like to post updates and messages to our recruitment sites but we can't do this at the moment.
Vendor Response
Thank you for your review Rishi
Replied June 2019
Chandni
Biotechnology, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
A product with many uses
Overall a positive experience. Pleasure working with the team at Crises Control as they are very helpful and responsive
PROSAlthough this product is primarily designed for BC related comms, it actually has multiple uses. I have found that it is extremely useful for business communications in general and also distributing relevant information as mass communication and also team specific. The product is very personalizable. What stands out for me is that the product is always evolving based on feedback.
CONSThere isn't anything specific that has been experienced so far. The product updates and evolves so there have been new things to learn but that is generally a positive thing. I would recommend using the product itself to send out any information on new updates or features for team members to read and learn themselvesad and learn themselves.
Reason for choosing Crises Control
The responsive team, the flexible options and the willingness to take onboard feedback.
Vendor Response
Thank you for your review Chandni
Replied June 2019
Richard
Public Relations and Communications, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Responsible Management
From initial demonstration to installation and launch the company has been most responsive and supportive
PROSThe Crises Control app is very easy to use, and helps fulfill the duty of care to the company/organisation and to colleagues and employees. Responsive and providing an audit trail of communication Crises Control provides an invaluable management tool not only in a crisis but as an ongoing aid
CONSCrises Control are constantly examining the needs of customers and adapting the program accordingly meeting ever changing demands.
Vendor Response
Thank you Richard!
Replied May 2020
Dilan
Medical Practice, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
A safe and effective communication tool for any medical organisation
Crises Control has allowed us to put in place a very clean protocol of communications which applies to any possible problem that can be encountered in our organisation. Implementing the system has been seamless and the support team are always there to help.
PROSCrises Control was incredibly easy to implement into our organisation. During on-boarding all members of staff said it was highly intuitive in their feedback. From an operations perspective, it is a fast and reliable communication tool during downtime, crucial in any medical environment.
CONSSo far we have had no complaints. Highly recommend
Vendor Response
Thank you for your review Dilan
Replied June 2019
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Emergency notification on construction sites
It is easy to notify everyone working on-site in case of an emergency
CONSI like the mobile app more than the web portal
Reason for choosing Crises Control
Cost-efficient. User flexibility and we also get 24/7 from their customer managers.
Claire
Events Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Quick effective crisis comms
Quick, efficient,
PROSPros: we use crises control to get messages out reliably. We have teams around the world who operate in different time zones and this tool make life easy!
CONSThe speed of the app was initially slow, but contacted their support team, who were quick and effective and moved our account over to a UK cloud which resolved the issue.
Reasons for switching to Crises Control
Cheaper pricing, good service
Vendor Response
Hi Claire! Thank you very much for your feedback and continued support as a part of the Crises Control community. We hope you continue to enjoy our services.
Replied October 2021
Shailja
Public Relations and Communications, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
Great enterprise grade incident notification tool
The business problem we need a fix to was how to communicate without our employees and clients during a business disruption event that took out our email and website. Crises Control, with its cloud hosted email and push notification allows us to do this for free if our own systems are down.
PROSIt was very intuitive and easy to use and priced well for a small business like ourselves. Meets our needs without trying to additional features that we will never use. The online registration and sign-up was easy.
CONSNothing really, it did what it said on the tin.
Vendor Response
Thank you for your review Shailja
Replied June 2019
Kanika
Utilities, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Crises Control Review
- Easy to use - Intuitive - Reliable; I can always rely on Crises Control for any notification scenario - Very efficient tool
CONSNo real issues experienced since using it
Vendor Response
Thank you for your review Kanika Crises Control team
Replied June 2019
Kunal
Financial Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
A great incident management tool
We use crisis control to track and account for all staff globally during an incident. We can communicate to everyone wherever they are around the world all from the app.
CONSWe experienced a few bugs with the app when we signed up. Crises control updates the software frequently so this was resolved.
Vendor Response
Thank you for your review Kunal
Replied June 2019
Ravi
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great for Healthcare Sector
Ease of use and the application allows all in our organisation to use the products. Help and advice is always available.
CONSOverall software has been great for our organisation and no negative comments
Vendor Response
Thank you for your review Ravi
Replied June 2019
Nizam
Hospital & Health Care, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great product for implementing our business continuity plan
Ease of use for teams Flexibility Responsiveness
CONSNothing so far, our team have been extremely impressed with the product.
Vendor Response
Thank you for your review Nizam
Replied August 2019
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
IT
What I loved most about the software was the response time as well as the ease of use.
CONSI have no complaints while using the software
Vendor Response
Thank you!
Replied May 2020
Joanne
Information Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great software
Easy to use interface Mobile technology
CONSThere isn't really anything I woukd change
Vendor Response
Thanks Joanne!
Replied May 2020
Ravi
Medical Practice, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE