AlertMedia

RATING:

4.8

(128)

About AlertMedia

AlertMedia helps organizations protect their people and business through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and with greater confidence—all from a single, unified interface. Protect your employees and business during critical events with real-time, verified intelligence from experienced analysts combined with the industry’s most intuitive emergency communication solution. With full-featured mobile apps for iOS and Android, AlertMedia helps safety and security leaders effectively manage incidents from the office, at home, or while on the go. Pre-built communication templates allow for ...

AlertMedia Pricing

Fixed subscription price with no setup fees. Contact AlertMedia for a quote.

Starting price: 

$0.50 per month

Free trial: 

Available

Free version: 

Not Available

Learn to use the most intuitive mass notification platform in just 15 minutes. Quickly and confidently send emergency communication in seconds from any device.
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AlertMedia Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for AlertMedia

1 - 5 of 128 Reviews

Kyle

Information Technology and Services, 201 - 500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2023

Great software and Support!

Travis

Hospital & Health Care, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Highly recommended for your organization and safety of your employees.

My organization uses AlertMedia to communicate efficiently in the event of an emergency. With our field teams spread out across the country, it is crucial to have a tool like AlertMedia as another digital and communication tool in our repertoire.

PROS

I like that you can mass communicate efficiently and effortlessly.

CONS

The automatic threat intelligence notification is in a different pricing tier, and I feel it should be offered in the base tier.

Reason for choosing AlertMedia

AlertMedia had a wonderful presentation and seemed to fit our company's needs more than the competitors. Also, the pricing was much more reasonable.

Vendor Response

Thank you for your review, Travis! We're so happy to hear that you find using AlertMedia effortless and that it helps you keep your dispersed employees connected.

Replied October 2022

Glenda

Medical Devices, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Steady partner

It has been a good experience. The responsiveness of our rep, [SENSITIVE CONTENT HIDDEN], has really made the difference.

PROS

It's an easy tool to use and I like the notification results information

CONS

I could use a face lift. Looks a bit dated. Some functionalities could offer more detailed or customized usage.

Reason for choosing AlertMedia

At the time the functionality appeared more user friendly

Reasons for switching to AlertMedia

It was not an easy product to use product, unless you used it every week. Voice translation poor.

Vendor Response

Thank you for leaving us a review! We are glad to hear you find our software easy to use and have had a positive experience. We are constantly releasing new features and capabilities in AlertMedia. Coming soon are some very exciting updates to the dashboardwe will have your Customer Success Manager reach out with more information.

Replied March 2021

Fred

Sports, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Customizable!

We have been able to establish a robust mass notification solution.

PROS

We found AlertMedia to be a flexible solution to our mass notification platform, where we needed to create specific messaging for distinct groups for high frequency messaging and reporting-- we were able to develop and implement the adequate solution with ease.

CONS

At times, there are many layers to look at and even though we can sort these out, the dashboard tends to get busy at times.

Reasons for switching to AlertMedia

Ease of use.

Vendor Response

Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive and appreciate your feedback on the dashboard; our goal is to keep it simple and actionable. Your customer success manager will keep you updated on exciting changes happening this year!

Replied February 2021

HALLIE

Maritime, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

So Much More than an Emergency Communications Tool

Our experience with AlertMedia has been phenomenal. As the head of Strategic Planning, I implement a lot of software. This has by far been the easiest implementation. From researching the company, presenting the added value to the executive team for consideration, contract negotiations with our legal department, and implementation of our niche departments with varying needs, it has been great. The responsiveness of our Customer Success Manager is fabulous - I'm talking under an hour most times. Truly great experience all the way around.

PROS

This product is so easy to use. It answered multiple needs for our company and allows other admins to take charge of their departments thus alleviating the administrative burden on the top-tier administrator. Buy-in is always a concern when considering a software purchase. With this product, the feedback I have received from department or regional managers is, "If anyone says this is hard to use, they should be fired." This is a win on multiple levels. Plus, all communication is organized and stored for reference later if need be - no endless emails or texts to track down.

CONS

There are some very specific use cases that the graphical data does not support. However, our success manager was amazing at listening to our needs, evaluating the system's capabilities, and providing a solution that works for us. When I say solution, I am not talking about a workaround that kind of gives us what we need, it answers our need. We just got there via a different path than expected.

Reason for choosing AlertMedia

The value of having an emergency communications system along with the system's ability to address operational communication needs was a big factor. We have many non-traditional departments where our employees are not sitting in front of a computer. Critical information was often not seen in a timely fashion or at all. Reliable text-based communication allowed a better way to communicate critical information and allowed us to discontinue the use of non-effective email addresses. When comparing our email domain cost vs Alert Media for our employees, it just made sense. The smooth process, honest sales presentations, and phenomenal customer support are the icing on the cake. Alert Media is a great company to partner with.

Vendor Response

Thank you so much for your feedback! We're so happy to hear that your experience with AlertMedia has been positive since day 1 and that our customer success team has helped you build a solution that drives effective communication across your organization. This is music to our ears!

Replied February 2021