FWi vs Jive

RATING:

4.6

(43)

FWi has 43 reviews and a rating of 4.63 / 5 stars vs Jive which has 48 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (43)
4.0 (48)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 16, 2019
August 3, 2022
Pros/Cons
  • Pros

  • It could integrate with 3rd party data utilizing JSON or XML which makes it extremely versatile.
  • It is flexible and powerful and constantly being improved.
  • Cons

  • This may be ignorance on my part, but the limits of available fonts and graphical options when working within Live Data and Wayfinding can be cumbersome to work around.
  • It is a little difficult to fully grasp all the controls from the administrative side.
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  • Pros

  • Quick and easy contract (service) purchase and install. Reasonable pricing cost.
  • They are committed to helping me until a resolution is reached.
  • Cons

  • Some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable.
  • I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos