About Red e App

You simply cannot have employee engagement without connection and willing consistent usage of a mobile cloud app that has been adopted by your non-desk workforce for use on their personal mobile devices. If these frontline workers don’t recognize this app as a tool to help them make their job easier and their life better, they will not regularly use it, it will not become part of their work life. It is very easy to force adoption, but adoption with actual usage on a daily basis requires something we at Red e App have developed called “WorkTrust”.

How did Red e App become the world’s best employee engagement solution for connecting companies with their non-desk workforce?

With over ten years of research and job site development, we realized that the non-de...


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17 Reviews of Red e App

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

June 2021

Dennis from Trilogy Health Services

Verified Reviewer

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Helps ensure effective employee communications; updated frequently & great customer service

We implemented Red e App about 4.5 years ago now, when the software was still in its infancy. Since then, it has been updated and improved frequently, including based on our feedback, and it's now an entirely different beast. Our organization has achieved around 90% adoption from our 14,000+ employees over time and is regarded very well by our employees. It has enhanced two-way communications between employees and leadership, allowed our organization to not just communicate to employees but listen to their needs and desires and react accordingly, helping to improve employee satisfaction scores.

Pros

It's user-friendly for non-desk workers and effective at what it does - we are able to reach any section of our workforce without having to wait for trickle-down communications. Employees are able to reply back, so our communication is a two-way street. Additional features like a document repository, embedded forms, and (soon) various API integrations allow us to customize the software to our organization's needs. Additionally, Red e App's team is easy to reach, listens to feedback, and resolves the rare issues we've had quickly.

Cons

Some features are not yet as fleshed out as they could be; API integrations are slowly starting to become available but are not quite there yet. The document repository and forms could be a little more easy to use.

Response from Redeapp

Replied June 2021

Thanks for the review, Dennis! Trilogy has been an amazing partner as we continue to grow and develop our platform - your feedback always makes us better! We're investing more in our API technology this year as this is a priority for our future platform growth. We appreciate your trust in us and look forward to continuing to build with your team for years to come! - Jeremy (CSM)

June 2021

Cathe from Family Scholar House

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2021

Tinkertoy Technology for Today’s Business

Pros

I grew up building with Tinkertoys (R) and from that, I developed an understanding of how to connect things in creative ways for form and functionality. It may seem simplistic; however, in my work at our nonprofit, connection is everything. Strong connections to participants create trust and empower our work with their families. Connections with and among staff promote collaboration, creativity, and problem-solving. Meaningful connections to volunteers keep us all engaged and focused on achieving real change through our mission of ending poverty through education and workforce development. With our participant population, the password protection and security of Red e App ensure that we are able to deliver sensitive and timely information to them. Because it is HIPAA-compliant, we are able to share confidential information securely with our staff and participants. Changing phone numbers has no impact on our ability to connect. Best of all, because responses are one-to-one communications, we never have the group text reply-all experience that makes you want to toss your phone. We were using Red e App before the pandemic and so already had the technology at hand to easily stay in communication with our teams as we transitioned to a remote work environment. Red e App has been a solution and a catalyst that has allowed us to connect within and across all stakeholder groups much like the Tinkertoys of my childhood. I highly recommend this innovative technology.

Cons

With excellent, responsive customer service and a creative team, there have been no unresolved issues. This is one of the best tools we have had for strengthening our connections to all stakeholders.

Response from Redeapp

Replied June 2021

Cathe, you are a legend, and our partnership with your team at Family Scholar House continues to be one of our favorites. Having worked with you since the early days in 2013, it's been a privilege to be a part of your mission. Thanks for continuing to trust us with your communication and for your continued support. - Leslie (CSM)

June 2021

Tracy from AHEAD, LLC

Company Size: 51-200 employees

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2021

Wish List

I love it. Easy to use!

Pros

It delivers what we needed it to do, Health Assessments due to COVID.

Cons

I do not like the way terminated employees cannot be separated out from the Health Assessment status every day. I do not like how I cannot upload my own files since I switched to auto

Reasons for Choosing Red e App

Easily accessible for employees

Response from Redeapp

Replied June 2021

Thanks for the feedback, Tracy! We're so glad Red e App is able to help with daily health assessments for your employees. We're working on an improvement to our HealthePassport that will allow you to more easily filter out terminated employees. Additionally, one of our team members has reached out to ensure that you can easily update your file as needed. Thanks again for sharing your feedback - it makes us better, and we look forward to continuing our work with Ahead this year. - Leslie (CSM)

June 2021

Timothy from East and Westbrook Construction

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Great Businesses Need Great Partnerships

Red E App has allowed us to digitize many of our paper processes. It has also allowed us to make documents such as Handbooks and Benefit information accessible at the touch of a button. The money we have saved in digitizing things has more than paid for the product itself. Even those who are less techno-savvy have no problem using the App.

Pros

Our company can have work in all 50 states or within 75-miles of where we are located. Keeping in contact with everyone is crucial. Red E App makes it easy for us to stay in contact with everyone and for everyone to stay in contact with us. Red E App has been a great business partner in that they take the time to understand our business and what we do. They have given us the tools to shrink the field so that everyone in in the know or has access to someone via a simple messaging function.

Cons

I know it is hard to believe as most products have a downside. However, we have yet to see what Red E Apps downside is as they have been such a fantastic partner.

Reasons for Choosing Red e App

Based on what Red E App offered, its level of customer service, price and ease of use, made it an easy decision to select. Red E App has truly been a partner! They have taken the time to understand our business and make suggestions that we have been able to implement. They have also listened to our ideas and changed product functionality for our benefit. This is a relationship we have been glad to have and would recommend Red E App to anyone wanting to improve their communication.

Response from Redeapp

Replied June 2021

Thanks for the review, Tim! We love hearing that the time you're saving has more than paid for the product. We consider your company to be a true partner as well. Your team has done an amazing job of using Red e App in its fullest capacity to streamline your processes and ultimately, build a better company. Thanks for your continued partnership! - Leslie (CSM)

June 2021

Kristen from HJI Supply Chain Solutions

Company Size: 201-500 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Could Not Live Without It

From the JUMP, partnering with the employees at REA (Shout out to [SENSITIVE CONTENT HIDDEN], the greatest partner in all the land,) to the execution & education of new concepts, (ie. Forms, surveys, Shifts, thoughts on new ways to utilize REA etc.) The experience has been ever changing, while deepening our employees experience. Our operation has been changed for the better because of this platform.

Pros

REA is entirely customizable. The rollout of any system-product can be difficult because it requires buy-in from the users. In every meeting I am in I hear, "Can REA do that?" or "Can you post this to REA?" Buy-in is easy once your team realizes the power of creating nearly anything from within. Also, Forms, Shifts, Resources, and Messages. The fact that its an all-in-one capture of all things needed for company cohesion, is worth the investment.

Cons

When building rules for groups, users have to type in certain fields instead of the field capturing a drop down from the uploaded report.

Reasons for Choosing Red e App

The need to look elsewhere wasn't necessary after I met with [SENSITIVE CONTENT HIDDEN]. It was evident that supporting a Louisville-local team was the greatest way to upgrade our internal engagement.

Response from Redeapp

Replied June 2021

Wow! Thanks for your review, Kristen. Partnering with your team at HJI has been amazing, and we have loved seeing all of the ways Red e App can be an all-in-one platform for your employees. We're pretty biased, but we agree that our customer success team is the best in all the land! Thanks again, and we are thrilled to continue helping change your operation for the better. - Jeremy (CSM)