Easy. Whippy and the staff have made the transition seamless and have made the use and integration of the app very user friendly for our team.

The ease of use, great and friendly staff is always willing to help when needed.

Lots of training, but its all needed to fully utilize the full functionality of the app

First, we appreciate the dedication and support of the co-founders, and second, their comprehensive API documentation that provided everything our software development team needed to integrate with Whippy quickly.

I like how responsive and agile Whippy is. As a startup, we appreciate teams who can help us get the ball rolling quickly. We moved away from Twilio due to delays with our 10DLC compliance verification. The team at Whippy cares about the clients no matter how big they are, and we were able to fast-track this. Whippy's API was very easy to integrate with for our internal development team. We integrated Whippy with our SaaS platform to notify employees about assignments, and getting this setup and ready to test took only a day or two.

The only con I can think of for Whippy is that they are not as well known as other SMS providers in this space, and it was hard to find them!

The product is easy to use and the job board automation is great. Would like more customization for sending different messages during and outside of business hours

A few features that are missing that I have reported to the team. But for the most part they are quick at making changes.

From start to finish they have been pro-active, responsive and have provided excellent customer service. I would highly recommend.

The product is wonderful, the Whippy team is even better. They are a true business partner and add value by taking the time to ask us what challenges we face and how they can help. They are extremely pro-active. They have created solutions to challenges that were not even in their area of expertise and then implemented them quickly with zero negative outcomes. Would highly recommend them as they are a business partner, not just a vendor.

We have not had any negative experiences or outcomes with Whippy.

We have had an extremely positive experience with Whippy. The entire team is extremely responsive and has exceeded of our expectations.

Whippy has been a game-changer in our organization. We initially chose to move to Whippy because of the features that allow us to have many team members easily using the platform together. However, because of the innovation and close communication with the Whippy team, we have been able to automate and optimize many essential functions and communication points with our associates and job seekers. Every day we find a different way to use the platform to solve a pain point or provide better results for an existing process.

I see no cons to using Whippy. Any minor inconveniences we have experienced have been immediately addressed and resolved.

The team @ Whippy has gone above & beyond to make sure Express has exactly what we need within their platform to grow our business.

There are no cons that I've identified..

We have save 40+ hours a week, dramatically increased reviews and patient retention and we get to new leads in seconds 24/7. It’s been an amazing experience for our office and other practices we have referred.

All the automations! We can automate reminders, follow ups, positive review generation, after hours responses, surveys. The AI is amazing it auto translates since our patients speak many different languages and stores those language preferences for mass messaging or auto responses. The AI auto responses are huge for us as it auto responds to our frequently asked questions. We also use their chat bot to help route potential leads to the right person. The customer support is also amazing and they have helped build customer features for our office.

The only thing would just be more visibility on new features since so many are pushed out.

The Whippy team has made the transition easy and help us with some uses we had not considered and are saving us a lot of time!

It is easy to use and my employees all love using Whippy!

it took awhile to learn to assign conversations and to close them, this created some confusion at first.

Love it and won’t ever leave! I tell all of my friends they need it if they have a business!!

That it’s all in one place and I don’t have to use my personal texts to talk with clients

Needing to be notified on the app I have a text needing attention

The ease of using whippy to send mass texts. Always being able to suggest new features that help us work more efficiently is huge!

Not being able to close multiple conversations(select all)

Whippy has given us an innovative approach to large scale communication while providing elite customer service/support and tweaking the platform to our liking/needs.

Whippy's contributions have been invaluable in streamlining our processes and enabling us to save a significant amount of time. This has allowed us to allocate more resources towards other important aspects of our daily business operations and maximize our overall efficiency.

While Whippy may be ideal for large-scale businesses, I'm uncertain about its potential benefits for smaller companies.

With Whippy our business is able to have multiple lines, accessible in one place. We can mass text, and we can personalize mass texts. They also have some great automation solutions. We have doubled our google reviews using whippy's automation. I could go on.

The engineers that work with whippy are accessible, they listen to feedback. They are also there when there is a problem, and they get it fixed. I've tried alot of texting platforms and the big thing lacking is innovation, and customer services. Whippy has both.

I haven't had any issues with whippy that are worth mentioning.

Overall i would say that Whippy has enhanced our business.

Whippy is user friendly. The features that Whippy offers such as scheduling messages makes reaching out to people easy. Having access to the app allows for reaching people after hours convenient.

Since adding Whippy to our company data base, i don't think there is anything that i would change about Whippy.

9.9/10By far the best system I have used. Definitely helps me organize and manage communication better

The quick import and ability to pace and manage campaigns. Especially the automated message and profile creation of someone applying via pando saves me so much time every morningTech Support is also great with quick responses and fixes

when I am getting multiple responses or have a window open for longer periods of time. I do notice lag

I can sms market. all my receptionist are on the same page with clients.

notifications get sent multiple times. slight annoyance but not terrible.

Whippy is very user friendly, easy to use, and if you don't understand how to use some of their features, a representative is very quick to help you!

The only downside is that Whippy does what we tell it to do and sometimes, user errors can occur.

My overall experience has been great! The team is always so helpful and the platform is easy to use and navigate. The Whippy team is always taking feedback and looking for ways to improve.

Customer Service is incredible! The team is always available to assist you with any questions and is always open to feedback to improve the product.

Nothing really comes to mind at this time.

Overall is has been an amazing experience. If I needed help on anything, Service Reps went above and beyond to help. I like that they would take feedback into consideration. I have seen some updates on my suggestions for the software already!!

Scheduling messages and providing templates for contact info has been a huge plus.

The Drafts section were removed. This helped before.

Whippy has saved us so much time with automations and we look forward to saving more time when we have scheduling automations integrated.

I love how easy it is to use as well as the tools to send out campaigns and use automations.

I think many people/messages get lost when we have so many coming in and are not able to look through every single one or they sit in there for several days.

Helping to grow our business and add value that we didn't even know was available.

1) Customer service 2) User Friendly3) Creative, ingenuity 4) Constantly evolving to meet our business needs5) ability to customize

Nothing as of yet. So far very pleased with everything.

The integration of all things in Whippy alongside the UI makes whippy not only extremely powerful, but user friendly and easy to teach to my entire team in every capacity they need.

There truly are no cons which matter in the course of a review. All issues are quickly dealt with by the amazing customer service Whippy provides

Customer Service is very responsive and will follow up quickly

When Updates happen would like to have some training videos to watch on spare time

Whippy is extremely easy to use, offers a ton of helpful features and very willing to help! Also always rolling out incredible new features.

Nothing to complain about. Overall a very well ran company with a phenomenal staff.

What I like most about whippy is the fact that you can send a mass text and schedule if you want to send that text later. I also like the mobile app.

What I dislike the most is on the mobile app you do not have the option to mute the messages coming in.

Great product and the customer service is top notch.

Nothing, the service is great. Words Words