TraxWorx

RATING:

5.0

(53)

About TraxWorx

PhaRmLogs is designed to help ambulance companies, fire departments, law enforcement and other EMS-based organizations manage and track their assets, checkouts and logs. Customers can select specific modules for processes such as controlled substances tracking, vehicle checkouts, EMS checkouts, station logs, equipment logs, station supplies, service tickets and more. PhaRmLogs includes reports to fulfill regulatory requirements. Teams can also access customizable reports. We now offer GPS Tracking of vehicles in your fleet.

TraxWorx Pricing

TraxWorx is budget-friendly asset tracking without compromise. Free limited time trial for controlled substance tracking, vehicle log & sample EMS checkouts.

Starting price: 

$750.00 per year

Free trial: 

Available

Free version: 

Not Available

PhaRmLogs Dashboard
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TraxWorx Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for TraxWorx

1 - 5 of 53 Reviews

Mary

Public Safety, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Unlimited configuration and build out capabilities!!

Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.... Works great for smaller agencies as well due to the costing... very affordable. Changes are done to my application since it is not a SAS or cloud solution. I don't have to vote and wait for desired changes to be implemented. There are done quickly..... Great company to work with and cares about pushing out a great product.

PROS

Customer support is huge!!! Configurations changes provided when needed and in a timely manner... even if it is a 24-hour turnaround due to specialty events. Team listens to our business requirements and implements the changes. Ease of use... no training downtime. Personnel appreciates its value and timesavers from using logbooks to app based tools.

CONS

None that I can think of regarding this product.

Reason for choosing TraxWorx

Costing and Customer Service. Reviews and ratings as well as sustainability of current customers means a lot. Some companies make false promises, but TraxWorx's has delivered 100% of the time.

Vendor Response

Thank you very much for your review! We strive to provide the very best customer service and easy to use modules that are secure and reliable. We are happy to further provide custom programming services that may fit your organization's operational needs.

Replied March 2023

Francisco

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Great software!

As a paramedic, it is very important that we are able to track the location and use of controlled narcotics given in the field and document personnel in charge of administrating it. It is pertinent for professional and legal documentation. Being able to use this software to document and track restock of medications is also great. This program and app is user friendly and allows us to keep up with new technology standards as it pertains to electronic documentation and tracking.

PROS

Easy to navigate. This software helps keep track of very important information in my line of work. It helps keep track and inventory of controlled narcotic location and use in the field, it assists us during our weekly medical inventory and supply check outs, and it is also able to be used to do more specific tracking to include emergency vehicle routine check out and repair logs.

CONS

Anytime an issue or questions arise, administrative personnel are always willing to make the changes needed to make our job and use of software user friendly according to our specific need.

Vendor Response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Replied May 2022

Matt

Public Safety, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2020

PhaRmLogs review

Great product with a positive experience. Easy to use.

PROS

Easy to navigate and view previous days count and who signed. Clear to view who has not signed. Gives notice if count is off before you sign. Customer service is prompt.

CONS

I do not have any dislikes with program. First type of program like this I have used.

Vendor Response

Thank you for your review. We will continue to provide the highest quality product and support to our customers. Thank you.

Replied August 2020

Nick

Public Safety, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Pharmlogs is the “easy button”

As one of the administrators responsible for the restocking of our hundreds of vials of controlled drugs in the field each day, Pharmlogs made keeping track of what is where as easy as possible.

PROS

Of greatest impact is our ability to track each individual vial, while they are assigned to each medic unit’s kit. We can search by unit, to confirm what should be where, when it may expire or when it was used and when that kit was restocked, and by who.

CONS

The vendor is extremely receptive to input and we’ve found Pharmlogs to be as configurable as we can think to make it.

Reason for choosing TraxWorx

When it was first demo’d and tested, it was immediately evident how much value-added it would be for our needs.

Vendor Response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Replied May 2022

Alan

Public Safety, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great overall

A good experience.

PROS

Ease of use and customer support. [sensitive content hidden] communication is always prompt. He answers all questions and goes above and beyond in customer service.

CONS

There are not very many negatives, regarding Pharmlogs. The program is user friendly. I wish I did not have to change my password so often. With so many passwords it makes it difficult to remember at times.

Vendor Response

Thank you for your review of Pharmlogs. We will continue to provide the very best customer service and a product that is easy to use and secure.

Replied March 2023