All JigSpace Reviews
1-16 of 16 Reviews
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RYLEE
Health, Wellness and Fitness, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Love it so far
Overall it has been pretty simple to use
CONSOverall navigation is a little complicated for someone who doesn't know, but the learning curve is not bad.
Riccardo
E-Learning, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Reviewing JigSpace
We resell the product so we are not using it as a regular customer. However it made us realize how 3D and augmented reality can be actually easy and approacable from everyone (often new tech can be complicated). Another thing that we appreciate is that the platform has no bugs and works as it is supposed to. After 3 years of experience with AR software I consider this a very impressive achievement, rarely this type of platform works as smoothly as JigSpace. The platform brings a lot of values to companies who are willing to invest in it a think differently. JigSpace can be applied in many areas and it a very versatile tool.
PROSThe most impactful features are: moving, scaling and rotating objects by inputting digits. That makes the animation process very precise. Automatic 3D object optimization is another great feature. The latest Actions which allows objects to be assigned with some triggered actions. Also the semplicity in exporting the iFrame code and paste it somewhere else is very remarkable. The product is very easy to use also for people who are not familiar with 3D and animation. The integration with our business process easy, however we are reselling the solution.
CONSIt would be nice to have the chance to zoom in to the selected object immediately by pressing a button on the keyboard or UI. Sometimes it's a bit annoying to zoom in / out by scrolling the mouse wheel. Also re-grouping objects within JigSpace would be nice. If you accidentally grouped a 3D model wrong before importing it in JigSpace, you will need to save a new 3D model with new groups and work again on the animation. There are workarounds but it could be useful to have this feature included in the platform.
Reason for choosing JigSpace
I was not responsible when the company made this choice but I believe the resons are what mentioned in this review: ease of use, reliability of the software, high quality product.
Devain
Marketing and Advertising, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
JigSpace review
Overall experience is good. The customer support is good and very helpful. The product is also good. However, the restrictions put on the packages are quite annoying despite the price already being on the high side.
PROSIt's Easy to Use, easy to learn, and the AR tracking is good and stable.
CONSIt's expensive and the changes in the packages since the time we started using it, make it inconvenient. We are an agency and use Jigspace to help solve our clients' problem. However, with the price and package changes, we are forced to have to have the difficult conversation with the client on why they have to suddenly pay more, or why we can't give them certain features without them having to suddenly pay significantly more for it. For example, now in the starter plan there seems to be a limit to the number of steps that can be used in a project. This wasn't there before and makes it a major problem for us to convey to the user why they suddenly need to pay more than 3x more just to add some steps. The Jigspace team needs to strongly consider the impact of their decision making on their users.
Reason for choosing JigSpace
It seemed to be the ideal solution for our clients' needs at the time. But again, with the restrictions imposed in the new packages, particularly limiting the number of steps, it forces us to have to have difficult conversations with our clients, and some of our clients have already voiced their reluctance to continue using the platform because of this.
Tan Phebe Christine
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
My Favorite AR Platform
[sensitive content hidden] has helped me so much during the on boarding during the beginning of my engagement with Jigs, as well as the whole tech and product team has helped me so much answering my questions and queries.
PROSJigSpace has developed it's tools and capability on its own platform for generating 3D models and transform it onto an AR assets.
CONSI like the UI and UX of the whole platform, it's easy to use and has developed to be more user friendly time to time
Reason for choosing JigSpace
The user experience on the overall product as well as the tools in the 3d working space
Michael
Civic & Social Organization, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Capture the imagination
From day one, the elegance of the user experience stands out and has never failed to impress. Getting a wide range of creators to quickly settling into a flow with JigSpace is priceless.
CONSThe most difficulty we have incurred with JigSpace is the patience required for an ever expanding field of features. Knowing what was possible with Jigs at the earliest stages, we have been methodically balancing their development strategic road map with our own vision for the true power of Jigs.
Reasons for switching to JigSpace
JigSpace put the effort in when it came to taking user feedback and applying development time to make additional features a reality.
Vendor Response
Thanks for taking a moment to leave a review for JigSpace. We're glad to hear we've helped you to capture the imagination and to onboard a range of creators getting value from the product. If there's anything we can support you & your team with, please do not hesitate to get in touch.
Replied May 2022
Nicholas
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
A world class Immersive product
Ease of use, ease of creation and deployment, multiple deployment modes from the same jig (link, frame and QR code), no-Code, high quality lighting and visuals. Extremely simple workflow. Lowers the barrier to deployment of XR solutions. 5 Star product and exceptional customer service and response.
CONSNo modification of parent - child relationships, overwriting of material changes across steps sometimes, non-native sectioning capabilities, CAD preparation before import, lack of pivot point modification
Reason for choosing JigSpace
Its great, easy, high quality visuals and significantly improves my workflow
Reasons for switching to JigSpace
Its great, easy, high quality visuals and significantly improves my workflow
Mike
Wholesale, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Informing through JigSpace
My experience with JigSpace is overwhelmingly positive, from the early days with [sensitive content hidden] to the now guided collaboration with [sensitive content hidden], I always look forward to catching up and identifying where the next opportunities are.
PROSThe best feature is that I can show exactly what our product is and what it does with JigSpace in an impactful and impressive manner.
CONSThe only thing I could mention that I like least may not even be a fault of JigSpace, I find that I need to re-enter my credentials on the desktop app relatively frequently.
Alexandra
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Incredible user-friendly tool
Super easy to use, and top-notch customer service ! The new interaction feature allows you to create entire quizzes in AR, which is incredibly useful.
CONSPerhaps the materials and textures look a little flat, and if you guys could integrate lighting and the customization of lighting that would be amazing.
Francisco
Education Management, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
JigSpace for education in Latin America
Reliable, easy to use, powerful and it has been adding value-added features. Other than education, we have used it to show some technical products.
PROSThe software is powerful and easy to use, and we are currently teaching professors and students to use JigSpace so they can better understand what is AR and how it could be used to improve educational experiences.
CONSIt is expensive for Latin American and education markets.
Reason for choosing JigSpace
JigSpace has more interaction capabilities, and allows solids to "move"
Reasons for switching to JigSpace
JigSpace is easier to use and more powerful. We have been able to include JigSpace in our webpage.
Maurizio
Mechanical or Industrial Engineering, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Kindly review
Mechanical engineering
PROSDrag & drop and easy to use, easy interface
CONSrendering export in HQ , with these feature we can use jig like a 3ds max for photo rendering
Cesar
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
awesome
una experiencia única y excepcional
PROSla facilidad con la que se manipula la información y los controles es excelente
CONSno hay nada que me disguste y no tengo ni un solo contra
Reason for choosing JigSpace
por lo compatible y fácil de manipular
Enrico
Design, 501-1,000 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2022
Ottima ma migliorabile
Qualità delle immagini e quantità di funzioni disponibili
CONSSpostamenti degli oggetti poco precisi (manca la possibilità di muovere gli oggetti in base ad una misura precisa invece che a mano libera)
Vendor Response
Thank you Enrico for the review and your suggestions for making JigSpace even more user friendly for you. Please don't hesitate to get in touch with us if we can help you with your JigSpace journey.
Replied May 2022
Moudar
Higher Education, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2022
My experience with JigSpace
Very nice tool indeed
PROSThe interactivity in the platform and the presence of multimedia
CONSIt can be a little bit too slow to load on iOS systems
Francesco
E-Learning, 51-200 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Jigspace per me
molto interessante e stimolante
PROSpossibilità di uso nelle attività didattiche specie STEAM
CONSIl costo non è accessibile per i docenti italiani. Per i professionisti forse è adeguato
Alfonso
Oil & Energy, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great!
Is very use and intuitive, great performance.
CONSIt’s perfect Always have a news features
mitsu
Architecture & Planning, 201-500 employees
OVERALL RATING:
5
EASE OF USE
2
FUNCTIONALITY
5
Reviewed November 2022
疑似データの反映に特化して
三次元データで作成し、そのデータを使って現場で実物に近い形で見れることが何より、それを採用しようとしている顧客から高評価を得る
CONS原因がよくわかりませんが、2度目にQRから読み込んだその3Dデータの軸がおかしくなり、読み込み治しても修正が利きませんでした。これは今も困っています。