All Caliber LIMS Reviews
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Venkateswara Rao
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Caliber LIMS one of the best software in Market
one caliber LIMS application achieving a 100% paperless lab.
PROSCaliber LÎMS offers highly reliable platform for the needs of modern, efficient laboratories with visionary.
CONSCaliber LIMS is user-friendly applications
Reason for choosing Caliber LIMS
It is best customized product & with affordable price
Kiranmayee
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Digital laboratory application
Good
PROSSystem manager and interface with other applications
CONSWeight auto calculation against volume preparation.Review by exception
Reason for choosing Caliber LIMS
Advanced laboratory control
Lingaraju
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Overall rating wise good to use
Overall rating wise good to use, still much more improvement necessiated.
PROSIts good to use when we have full fledge instrument connectivity and all the modules were connected.
CONSInvestigation cycle is very complicated and still some more simplification with tracking of OOS required, especially to be included with recheck/subscribe and results retransfer option should be allowed during investigation cycles also.
Reason for choosing Caliber LIMS
Considered based on cost and sister company already implemented.
Yi Siang
Pharmaceuticals, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2023
LIMS product that needs more development time before being commercialized for heavy users
When it works, you can expect it to track audits trials in your laboratory. It is also a way to go paperless for your worksheet, test reports, inventory record, and usage log systems.
CONSThere are a lot of unacceptable bugs or design flaws in the software that should have been caught during their QC or QA testing. For example, there is one instance where our supervisor received a test sample on August 2023 and set the due completion date to 30 days. For some reason, the sample due date automatically calculated by the system was December 2022, which was backdated to a year. Confronting the developers, they told us this was a bug "due to several samples being added to the system at the same time, causing the software logic to fail at the backend". We felt that this was a very common use case and should not happen to a mature, marketable product. As for poor design, an example would be when preparing volumetric solutions that have a shelf life of 24 hours, the LIMS software would consider the solution expired on the next calendar date (Even if the solution was prepared at 23:59 pm the day before) After confronting the developers, they stated that our request was uncommon, and that they would take our request as a requirement and need additional time to develop it. In the end, we just resorted to set the validity of the 24 hr volumetric solutions to 48 hours to bypass this bad design.Lastly, the fact that the software forces you to run it using Internet Explorer mode and not Microsoft Edge poses a serious security risk and does not inspire confidence at all.
Bideha
Pharmaceuticals, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
CaliberLIMS: Perspective
The main business problem that was solved is the increment in the productivity of the users. As the documentation creation process in a regulated environment can be tedious, implementation of CaliberLIMS has replaced the tedious process with a comparatively smooth operation.
PROSThe things that I most liked about CaliberLIMS is that all the required features are available by default and it is the decision of the lab on what additional features to add. Out of the box, the features required in a compliant lab are available. It may not be the most user friendly but there are a lot of configuration features.
CONSThe worst thing about CaliberLIMS is that it is not exactly user friendly to use. May be the modules can be compacted for a proper flow during operation and during setup. The other thing that I do not like about CaliberLIMS is the lack of a proper tracking system or a proper notification system. It is entirely upto the user to try and track any activities that needs to be done.
Lakshmi sekhar
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2023
Easy to use Caliber LIMS Software
I have been using Caliber LIMS since 5 years. Overall, it is very easy to use and user-friendly software, but still needs a lot of improvement required in build-wise as well as support-wise.
PROSMy Pros about Caliber LIMS is:1.Easy Navigation and everyone can handle this software easily with minimum training.2.Easy to register a Master’s Data.3.Good in Sample Workflows, Inventory modules, Audit trails and many useful reports.4.Good in compliance way, no one has rights to “DELETE” the Data.
CONSMy Cons about Caliber LIMS is:1. Need improvement while doing Investigation analysis in Sample manager module.2. No technical support in US Time zone and need to improve support area. 3. Errors while using production version and modules one by one even after Qualification.4. Need to improve sample manager module and other modules with more options. Ex: Sample Reconciliation, Unable to handle complex calculations, OOS/OOT handling, Unable to handle complex specifications etc.,
Gnanadeva
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Caliber LIMS
Highly customized, after every patch updation for a new requirements system is having impact in other functionality or related functionality, There is no proper impact assessment.
PROSUser Friendly and customized as per the costumer requirements
CONSAbout culture management, Environmental monitoring and Reserve sample management
Reason for choosing Caliber LIMS
Less Price
Smit
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2023
LIMS - Heart of Laboratory
Caliber LIMS is most valuable and useful software for any kind of laboratory. The funtionalites of Caliber LIMS are very easy for user understanding. As per experience, Caliber team needs to improve to provide quick resolution on reported concerns. Overall the product as Caliber LIMS is good.
PROSSample Manager , Resource manager and system manager
CONSDuring master preparation, SAVE feature is required as similar to other software like Caliber QAMS.I think it should be required.
Ahmad
Pharmaceuticals, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
Management improvement
Work ethics & etiquette, regularly miss the dateline for such milestones given, consultant dare to sleep in customer's office. Documentation, poor practice on Good Documentation Practice (GDP), documentation prepared always come with mistakes. Product features, not convenient for pharmaceutical field. As overall, i would say, good support was given (verbally and written), but the product is not good.
PROSImprovement in the area of instrument calibration and maintenance, inventory and equipment management, personnel workload management, quality assurance and control, and work with 21 CFR Part 11.
CONSLots feature need to be improve. The integration with existing business process seems too difficult to adapt.
sanjay
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
Over all support related to QAMS,DMS & LIMS operation.
Good & need to improve some configuration on QAMS application.
PROSUser administration & data management & process of accessing database from third party applications.
CONSnice customer & technical support and auto data fetchup on application.
Reason for choosing Caliber LIMS
for centralization & auto data fetch up with single application.
Dilip
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
it is easy to use and user friendly
satisfied.
PROSeasy for user to understand the workflow and services of LIMS team is good.
CONStroubleshooting and upgradation of Wishlist take longer time. need to look into.
Reason for choosing Caliber LIMS
workflow is easy to understand for the user
Mrigendra
Pharmaceuticals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Caliber LIMS 6.3.1 E
User friendly application with centralized Database, easy workflow management
PROSUser friendly application with centralized Database
CONSData base not robust like oracle. Old technology user in development upgradation required.
Bharat
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Major role of automation in pharma industry.
I have been working as LIMS lead in pharmaceutical industries from last 8 years and have great experience and learning phase. I wish caliber can progress and make effective impression as currently SAP is in every pharma and non-pharma sector.
PROSSample Workflow, inventory modules, audit trails, user management and instrument connectivity.
CONSImprovement in support area and understanding customer requirements. Errors while start using production version and modules one by one. errors are resolved timely, but it will impact on production setup and release process.
Wen Xi
Pharmaceuticals, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed August 2023
Caliber LIMS review
Many small issues encountered during implementation which required a lot of time to fix
PROSWell module categorization, helpful supporting team
CONSLess user friendly and poor presentation of report/audit trail with limited sorting/filtering functions. Poor notification/alert system for pending activities in all modules. Error messages not accurate and cannot tell user the exact causes.
Prashant
Pharmaceuticals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Technical aspects
Stability and sample management including resource module.
CONSCaliber LIMS is very nice product for Quality Control to manage record the data as per CFR guideline and other regulatory guidelines.
Narasimha Rao
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Caliber LIMS is a good product
Very Nice Product
PROSLaboratory management information system
CONSCaliber Laboratory information management system is very user friendy product, and liked to ease of usage with respect to all modules
suvarchaladevi
Pharmaceuticals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
it works good but need improvement in product
good
PROSThe product is easy to use and understand.
CONSproduct development needs to be done in better way according to current industry practice.
Priya
Pharmaceuticals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Currently we are using Caliber LIMS 3.6.1 E version
LIMS software using very easily and working smoothly last 4 years.
CONSUpgrade the Analyst qualification module and Column Managment.
karna
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
good
easily accessible and understanding of software.
CONSWorking Standard, Reference standard and column usages are easily accessible.
Chooi Yan
Pharmaceuticals, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2023
Review on Caliber LIMS
Only one person is actively serving customer while other supporting team might attend to our issues whenever feel like to do so. Most of the time no clear root cause is identified when issues are encountered or reported.
PROSInventory management and instrument management
CONSNot user friendly with very manual alert message. It has bugs from time to time during operations.
Punita
Pharmaceuticals, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
LIMS review
The easy execution of activities which reduce manual and time-consuming activities. Complete audit trail for future reference.
CONSThe formatting feature in master preparation is required as per Microsoft word for perfect master creation.
Shree Narayan
Pharmaceuticals, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Overall feature is Excellent
Own style master creation easily and smooth work flow
CONSWhile creation test(calculations) there no save option to minimize loss of data. for long and time consuming calculation sheets getting time out, so i would like to request you to add the save option in test module.
Er Zhen
Pharmaceuticals, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed September 2023
Review
Responsive, however the solutions from development team require to be in faster pace. Can see that the developers not so understand the feastures of their own product.
PROSTraceability and availability of audit trail.
CONSFor company with less product types and batches, it might be very useful. For company running with 30-40 batches of FP and incoming material of 50 batches and above, it may not be so user-friendly. Lots of customization required.
Reason for choosing Caliber LIMS
The presentation during product introduction was good and same goes to during demo.
Kok Yau
Pharmaceuticals, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
lims
Easy access and can help laboratory to create paperless environment
CONSSearch function and also the featuring in it