All EcoOnline eCompliance Reviews

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An

Renewables & Environment, 201 - 500 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

Alcumus eCompliance User Review

User Profile

Khurram

Verified reviewer

Higher Education, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2018

Hazard Assessment Module on e-Compliance

I am working a Lab Safety Coordinator, at the University of Alberta, where one of my prime responsibilities is to create a database of HAs of all the labs of the department, and this software has really made the work easy

PROS

This software interface combines several aspects of conducting a formal hazard assessment creating an ease of usability and provides a very good platform to combine those

CONS

Sometimes, it is difficult to maintain a database of self-defined hazards, and controls, which makes it time-consuming to add those individually to other HAs, if being conducted. This applies to the case where a database of new hazard assessments is being made, otherwise, it is easy to maintain the HAs

Stewart

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2021

Love The Software - But it can do better in "total" incident and subcontractor management

PROS

Ease of use, easy to train new employees and subcontractors (end users on) the app. Continues to evolve, year over year with new features. Customer support and product team are VERY helpful and seek feedback from users / clients

CONS

Incident management is very linear and doesnt allow for total life cycle tracking of events. Similar sytems offer claims tracking, correspondence, costs, etc. Basic an entire incident life cycle management. With eC, it basically ends with the form. More comprehensive workflows, notifications and review processes, including adding reference documents, key contact and distributions, meeting minute tracking for meeting with claims specialists, etc. would make for a more robust system. Similar to above, the total software package is geared towards a "one business" use. IF looking to be a well rounded system, integration of subcontractor management, should be considered, including how subs can access and participate in different "sites" programs. Logic / Workflows and form features. eC would benefit from building our more comprehensive form features that include review workflows (that arent linear) and allowing for images being embedded. Similarly, selections within the forms should drive new questions (i.e. there could be different pathways when clicking answer A vs. B) End user development: overall, the web browser works well, however, forms should be viewed the same as the app. it would be beneficial to be able to expand / collapse forms in web view to avoid endless scrolling. More focus needs to be put into the app as well. End users are 80% (or more) working off the app vs. web (in my experience), they need more at their finger tips, to promote participation

Reason for choosing EcoOnline eCompliance

overall easy adoption for the end user, knowledge of what the system can and cannot do, and price

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2022

only ok, not thrilled

sales staff great, but really disappointed with software. they resisted giving me a trial and now i know why.

PROS

their sales staff was supportive and understanding. they were very good sales technique.

CONS

There are a ton of basic features I'm so disappointed it didn't have. The tables that give you a list of incidents doesn't show employee name and you can't add it --its not customizable. Employee profile is not customizable for which fields it shows and it doesn't have capability to add. Employee profile that had address and other info osha 301 form needs and workers comp claims have no way to include. OSHA forms were not able to be generated.

Reason for choosing EcoOnline eCompliance

it seemed more customizable than the others, and their sales staff seemed like they would be supportive with the safety challenges we had. it was mid-range in cost. a lot less expensive than intelex. seemed better in their talking. in fact it isn't as customizable as I need.

David

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2020

Hazard/Incident Trending and Training

Very impressed with the updates provided since it was first launched and looking forward to the new modules being implemented in the feature such as the asset management module.

PROS

This software is great when it comes to training certificates and the modularity to develop incident forms in multi formats is feature-rich. Easy to use and understand really helped with bringing many employees onboard

CONS

A few things that would be improved to bring this software to the next decade, (I understand there are traces) would be a competency tracking program that differs from the normal training certificates. There are different expiry dates refresher vs expiry dates. A JSA section would also help other than just a risk assessment module.

Reason for choosing EcoOnline eCompliance

Easy of use, modular and the ability to customize your forms and tracking training. With the potential of having a one-stop-shop with SDS, document management, risk assessment, inspections etc.. Focusing on a one-stop-shop for all HSE information.

Reasons for switching to EcoOnline eCompliance

Easy of use, fewer bugs better tracking of incidents and training records.

Reshma

Utilities, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2019

My Ecompliance Feedback

Overall very happy with my Ecompliance experience, we get great service from our account manager. He assists us promptly and provides great support. I like that there are new elearning modules added, that we get specific requests developed for us.

PROS

I like that ECompliance is very easy to use and navigate, I have been using H&S Software or systems for over 5 years , and this is probably the simplest to use. its mobile functionality and app is excellent, and simple to use. I like that i can very easily update and edit templates, and track training. i really enjoy the elearning modules that i use for the company.

CONS

my least liked feature is probably the safety intelligence,Reports and Dashboards. i would like that functionality to be made easier. i would like my graphs to be easier to populate than they currently are.

Reason for choosing EcoOnline eCompliance

the price, the value for money, the good support. the ease of use. it served our needs and purpose.

Hannah

Environmental Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

eCompliance Integration

eCompliance has allowed our employees access. Access to information, resources, and bringing safety to the frontline employees instead of just being championed by the Safety Manager. The integration was seamless. I was skeptical about having to complete the training virtually, this was pre-COVID, and I was concerned with how well I'd be able to learn the system before ruling it out to my team but the process couldn't have been easier. The implementation team at eCompliance was incredibly patient, helpful, and followed up with me to ensure the integration was again as seamless as possible.

PROS

This product is easy to use, and I'm not saying "easy" to be generic. I mean easy. I mean my computer illiterate Manager can access, use, and find information easy. This software is made for any & all technological levels of people to use with ease because at the end of the day who is going to use a software that is bulky, clunky, & not user friendly? No one. And when you invest a lot of money and time in a program to be functional for your organization, you want that system to be, well...easy. Also, there's an app, need I say more?

CONS

There might be a way to fix this on the user end that I have just not figured out yet but for the incident report listing, I'd like to be able to view the list by an employee column associated with the incident rather than just the date submitted because it's much quicker to find the incident.

Reason for choosing EcoOnline eCompliance

It included several functions that I needed it for at the same cost where I wasn't "nickeled & dimed" for every additional add-on feature for an additional cost. It included incident management, training, action items, inspections, and again, an app that could be accessed anywhere anytime because I have multiple locations and shifts to cover. The price was more than I wanted to spend on a system but at the end of the day investing in this product has helped our efficiency in reporting and tracking our incidents and concerns in one complete system.

Carmen

Real Estate, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

High-quality platform

great, user friendly and easy to use

PROS

clarity of features, easy to access, well presented

CONS

customized features based on the industry

Vendor Response

Thank you Carmen. We appreciate you sharing your experience with EcoOnline eCompliance, and how easy it's been for you to use and access the features. We're always looking for customers to share their experience in how they're using the product for their industry (or for us to learn how we could support it being even more effective for you) - your CSM can put you in touch with the right team members. We look forward to continuing to support your safety program. ~ Natalie Gregg, VP Customer Operations

Replied July 2023

Chardonae

Construction, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great field/office Safety Inspection Software

Overall, we (as a company) have been quite satisfied with this software. We have various 3 delegations and multiple sites within our company; this software has enabled us to limit user access to specific sites/delegations while at the same time allowing our admins/directors to access all site inspections.

PROS

I like being able to perform Safety Inspections with this software on the mobile phone and I love the offline feature where we can do inspections with low connectivity status.

CONS

The only issue that we have had with this software is that we are unable to use our own established scoring system (we use a 4.0 average scale).

Vendor Response

Thank you so much for sharing your feedback and review. We just won a national safety Readers' Choice award for mobile app, and are thrilled to see you love it too. We're confident you'll continue to see benefit from the product & tools, but reach out to your Customer Success Manager any time if there's more we can do.

Replied September 2023

jody

Paper & Forest Products, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

ecompliance review

PROS

this product is very user friendly for all using

CONS

there have no cons to this product used by the company i work for

Vendor Response

We greatly appreciate your feedback and the time you've taken to share your experience with us! We are thrilled to hear that you had a positive experience with our eCompliance solution. Our team is dedicated to providing the highest quality solutions and support, and your review validates our commitment. We strive to create a safe and compliant working environment for our clients, and it's rewarding to know that our efforts have had a positive impact on your business. We value your trust and are continuously working to improve and deliver even better results.

Replied November 2023

Zdenko

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Zdenko

Overall is good application

PROS

features on apps and link with addresses

CONS

Daily app availability, work, day, mionths, yeara

Vendor Response

Thanks Zdekno! We're so glad you love EcoOnline's eCompliance.

Replied September 2023

Melanie

Environmental Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

EcoOnline eCompliance Review

Our experience has been good so far. We wanted to stop having to enter our incidents manually into an excel spreadsheet to get trending information and real-time incident numbers. I really like the functionality of the Safety Intelligence Module and look forward to creating personalized dashboards for our senior management team.

PROS

The software is very easy to use and I like the accessibility in the field with the mobile application.I really like the SMART forms functionality, especially for some of our longer incident forms.

CONS

I would like to see some additional workflow functionality with the incident notifications. For example, if an incident was serious, I would like the site senior manager to get notified. if it was less serious, then only our Health and Safety team could be notified of the incident, etc. I would like to see two-way sync for forms between the desktop version and the mobile version of the software.

Reason for choosing EcoOnline eCompliance

Because of the safety intelligence module.

Vendor Response

Thank you so much for your feedback. We're thrilled that you're using and seeing value in the SMART forms and the Safety Intelligence module. I've shared your feedback about the additional functionality you'd like to see with the product leadership. If you'd like to discuss that more, please let your CSM know. We'd love to have you talk to the product team. Please reach out any time if there's more that we can do to ensure you have an outstanding experience with EcoOnline eCompliance.

Replied May 2023

Lila

Construction, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2021

Great field reporting tool

Benefits have been our internal re-assessment of internal forms. Ease of changing forms is useful.

PROS

Like best the ease with which simplistic short forms can be filled out by field personnel, to the result of over 20,000 in less than a year.

CONS

Adding one word to a field name (from "Project/Customer" "Project/Customer Mandatory) CREATED AN ENTIRELY NEW FIELD and skewed every aspect of our SYSTEM prompting hundreds of calls regarding bad information that once opened, was fine, but were told that this is how the software is to function. Watching our forms be revised, revised and then revised again to suit users. All of our forms had to be re-worded to accommodate this software not having logic already, which I believe is being changed now. Personnel can be duplicated with first and last name matching exactly with no warning whatsoever, which has turned out to be alarming. Reporting is only 20% to fulfilling our needs 12 months in. Scoring on forms is not straightforward, but is helpful and will be better utilized going forward.

Reasons for switching to EcoOnline eCompliance

Cost went up making further use prohibitive.

Andre

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2018

somewhat user friendly

PROS

i enjoy having access to all required information at the same place, instead of opening several tracker or spreadsheets to gather information.

CONS

the creation of forms can be very difficult to simulate the paper version. it feels rudimentary and more options to format to what company requires. Also it would be very helpful when accessing an employee, all there data could be filtered to create reports based on required information, such as how many non-compliance for PPE incident has employee received within the last 6 months.

Marty

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Excellent software to manage COR

We needed to get COR and this software was invaluable in helping us get it

PROS

Excellent filling system of safety documents. Great software to do hazard assessments . Excellent training record keeping. Great way to keep track of action items

CONS

Constant email alerts to follow through on action items can get stressfull

Ben

Construction, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2023

E-Compliance review

PROS

Inspections are easy to manage and submit

CONS

Documents could be easier to navigate. Have folders?

Vendor Response

Thanks so much for your review Ben. We're so glad to hear that you find it easy to use. Our goal when we designed it was for it to be simple to use and customize. I've shared your note about adding folders with the product team. Thank you for being a loyal EcoOnline eCompliance user. ~ Natalie Gregg, VP Customer Operations

Replied May 2023

Rylee

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2023

A Very Useful Tool

My overall experience with eCompliance has been a breeze.

PROS

This application is extremely easy to use and understand.

CONS

I think it could be easier to attach completed certificates.

Vendor Response

Thank you Rylee. We're thrilled to hear you're finding EcoOnline eCompliance easy to use. That's our goal with the product - to make it easy to use so participation is high (and people are safer at work!). I've shared your feedback on completed certificates with the product team. We appreciate you sharing your thoughts! We look forward to continuing to be your safety partner.

Replied July 2023

Robert

Construction, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

review

I have never used this kind of software. It was easy to navigate, understand, and thorough...

PROS

I have never used this kind of software. It was easy to navigate, understand, and thorough.

CONS

I have never used this kind of software. It was easy to navigate, understand, and thorough.

Vendor Response

Thanks Robert! I'm thrilled to hear that despite not having used H&S software before you found eCompliance easy to use. As you continue to use and love this product, we look forward to you recommending it to peers in the industry.

Replied October 2023

Colin

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Great safety management

It’s been really good. Make reports and compliance within our company easy

PROS

Comes with many different types of reports Easy to make and edit reports Easy to fill them out Can extract great data from reports

CONS

Hard to create the perfect scoring system Phone is slow once many reports have been submitted Need Brower for May options

Qing Yang

Mechanical or Industrial Engineering, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Health and Safety Management System

Maybe put more explanation about the dashboard

PROS

It is very convenience to use. The document source was easy to catch up.

CONS

Training Compliance by Job Profile section.

Vendor Response

Thank you so much for your review and feedback. I'm thrilled that you're finding the product convenient and easy to use. Thank you for being an eCompliance user. We look forward to being your partner in safety into the future.

Replied September 2023

Alireza

Security and Investigations, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Great

Great

PROS

User Friendly, great tool for learning.

CONS

Password and Credential checking sometimes it is hard to log in.

Vendor Response

Thank you so much for your feedback - we're so glad to hear you love this product and are finding it user friendly. We are always working on improving customer experience, and have shared your feedback with our product team. We look forward to continue to support your safety journey in the future.

Replied September 2023

Kevin

Building Materials, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Just a better way to track safety reuirements.

I think it is really great, I can already obtain reports from the system that accurately identify which employees require what training.

PROS

Very easy for front line personnel to interface using a mobile device. Easily update form and hazard assessments and track review of those by all personnel Build forms quickly and easily

CONS

No section specifically for permits, I think this would be advantageous to keep them separate. No "if, than" questions available in the form builder No quick links on pages, always have to return to a main menu to get to sub menus

Reason for choosing EcoOnline eCompliance

Simplicity and pricing

Showing 1 - 22 of 22 Reviews