Center has far exceeded expectations. Our hesitancy to transition away from a combination of Capital One Card and CONCUR was driven by having to give up ~2.0% cash back rebate however the substantial gain we have experienced in efficiency and accuracy combined with the ability to increase spending control has far exceeded the rebate lost.

A single application for all T&E spends/reporting and credit card activity. The end-to-end process was well thought out and making Center an easy-to-use application that requires very little training.

My only regret is not agreeing to transition from Concur to Center sooner.

Very happy. The app and customer support have always been very helpful.

We really enjoy the automation of coding and approving invoices. It has taken a lot of manual work and made it as easy as a push of a button.

We honestly have no complaints. Center has been great all around. This program has been wonderful for all of us.

Center is getting better all the time. New features and improvements often solve problems that we have so that we're saving more and more time.

We've found Center very easy to use and the customer service has been excellent. We have fewer lost receipts and exporting data into QB takes much less time than entering transactions manually.

There could be some improvement in the visibility rules for staff. I think the Admin should be able to code any staff member's charges to any account I want instead of being limited to that staff member's visibility rule.

Everyone we have interacted with, from implementation, and training, to support have been very attentive and happy to help when needed. They are constantly working to improve the program as requests are received.

Our company has been able to offer employees a company credit card that has a simple app to upload receipts. The app forces them to choose the correct expense center for the charge. This saves the employee the time and hassle of having to use their personal credit cards, save receipts and submit expenses to get reimbursed. And it helps capture all expenses that are for overhead or charged back to a customer in one place.

Center Card does not integrate directly into our system, so we had to use an import tool. We have had some issues with the import tool, which are out of Center Cards control, but overall the interface has been pretty smooth.

Love Center, one of my best business decisions to switch from American Express

Center captures all of our credit card transactions in real time and not having to deal with paper receipts is one of the best features. Our field guys don't need to come into the office and spend an hour hand writing out clumsy expense reports.

I wish the monthly statement was downloadable into Excel, but I know Center is working with their processor to see if this is available. If I could get the statement in Excel I could filter by date or dollar amount saving about an hour to do the credit card monthly reconciliation