High volume online orders are controlled and High volume Dispatching is always evolving because of the great support with the Compass Team. Also, very easy to train new users.

Ease to Dispatch and Schedule delivery orders. Speed and ease to import for Data Entry. And, an amazing Dashboard using pivot tables to dissect all aspects of your operations.

Compass does not have an accounting software, you must integrate with another accounting software.Also, Compass does not have an Equipment module to track expenses but can be imported from an accounting software.

My overall experience has been excellent. Customer service and support has been very responsive and custom programming where required has been very quick.

1. Comprehensive in capturing every transaction that goes across our scale.2. Integrates seamlessly with our financial accounting system.3. Ease of use for updating prices and costs via download/upload into excel.4. Very good with checks and balances to ensure data is captured correctly and accounted for correctly and accurately.

1. Dashboard feature needs to be enhanced as it is not user friendly and can be confusing to use. Need to build a dashboard using another platform which can then pull the information from Compass.2. Reporting could be enhanced to be more user friendly and minimize rework once pulled into excel.

The staff at Compass are great to deal with. Compass has steamlined our invoicing process, tracking invoices and order and tickets are easy.

The best thing about Compass is ability to track orders and the customer service is always answers and is willing to make adjustments to work with our needs.

We find the ability to create products and jobsites easy but it doesnt always do what you need in the back end. Inventory is difficult to manage. Invoicing is a challenging process with multiple steps.

I can help job site foremen keep track of their loads by sending daily, weekly and/or monthly reports.If required I can even set it up so that they receive ticket information by email each time they receive a load to their jobsite. The billing process is also very efficient and can be done quickly.

I like that I can make entries and adjustments from one screen. I can easily pull up reports for site foreman or managers. Plenty of options within the reporting system as well.

I have not had any issues with Compass to complain about. If we need some adjustments made to the way we have the program set up I just contact our support person and he is quick to help us out.

Overall experience with Compass is excellent, especially on the good quality of support we are getting.

Compass application is very user friendly, easy to setup and maintain. The application delivers the business solution we are looking for. The application is solidly built, and we seldom have system issue with the application. Support of the application by Greycoat is best in class I am impressed with the quality of support we have been receiving.

Compass dashboard application is built on Excel based platform. The technology behind Compass Dashboard is dated and lacks scalability.

fantastic software, very easy to use with minimal training and any issues that come up [sensitive content hidden] are always there for quick and efficient support

simplicity of use, excellent support and easy to work with in the design customize stage

no accounting software and having to integrate quickbooks