All monday.com Reviews

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Tanya

11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Monday.com User Review

User Profile

Benn

Verified reviewer

Arts and Crafts, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Creativity, order and more workflow

Monday helps to increase performance and order in tasks or when presenting a project, this platform has immediate chats, which is an advantage in case you have any questions, you can just go directly to the chat and not resort to any other means to communicate, I can also manage a board from scratch by customizing it or a default board.

PROS

I like Monday.com because this task manager allows me to work collaboratively with my team, Monday.com gives you all the tools so you can organize your projects, making known the tasks that have to be done weekly, Monday.com helps work teams carry out tasks in an orderly manner, while I am creating task management and the design of the board, I can also interact with team members by letting them know what their responsibilities and commitment dates are. Something to highlight is the visual part, it is attractive, and you will never get bored since it has vibrant colors that will never bore you.

CONS

something I don't like about Monday is the customer service is a bit tedious for them to answer you since you have to send emails to schedule an appointment and that takes a lot of time, contacting customer service should be more practical, since it can cause you to stop tracking a project for a problem that would not take much time to solve, another aspect that I don't like is that for new users it can take a while to adapt, since it has its predefined menu, but it is not as customizable as it seems

Reasons for switching to monday.com

it is more practical to use

Wassim

Computer Networking, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Monday.com: Web-based Project Management for Ultimate Teams Centralization Support

Very good experience in this leading Web-based project management interface. Would definitely recommend it for small to medium sized projects. It has a smoother learning curve than that of Oracle Primavera.

PROS

Definitely the Web-based interface provided by Monday.com is the most motivating feature that is instigating the increase in the customer-base of this project management suite. I use Monday.com in managing my students development projects. Great tutorials and online resources make the learning curve extremely smooth. Being Web-based doesn't compromise any of the advanced project/tasks management features provided by Monday.com. With more than 15 years in the Software development arena in industry and academia, I haven't witnessed a better customer service quality and response time. I highly recommend this project management suite for small to medium projects.

CONS

The integration with collaborative tools and other project management tasks is a bit intricate. I'm sure there are streamlined processes to achieve this but it wasn't easy for us to track it and find the needed resources to use it effectively.

Reasons for switching to monday.com

Easier to learn. Abundant learning resources online. Web-based interface.

Max

Hospital & Health Care, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed August 2023

Messy and time consuming

Not that good. I find it takes a lot of time to get used to and too much time that could be otherwise spent.

PROS

Thanks to monday you get an overview of your business in terms of what to do, projects that are running or planned, you can comment on things and chat with your team etc.

CONS

If found it really hard to get the hang of it. The app is só encompassing that I miss the forest for the trees.

Vendor Response

Thanks for taking the time to leave a review and for your feedback. If there's any way we can make the process easier, our support team is available 24/7 to provide any help.

Replied September 2023

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2023

4 stars

Overall I like Monday.com, don't love it. It takes time to set up but it has a lot of features available. I love the ability to integrate and automate. If your team is willing to manage boards and update them properly then it can really work out to be one of the best CRM/Management systems. It just takes time and effort. But overall worth doing.

PROS

I love the ease and customization Monday.com offers. They have many different templates and offer different automation and integration with third-party software/apps. I love the integrations center where you can connect and automate your favorite apps. I love that you can build in automated color conditions (if a value is below a certain level, the box turns red). Monday.com is like upgraded Excel sheets. I've used Monday.com multiple times in different businesses: Recruiting, Sales, Business Management, Social Media Management, Marketing, etc.

CONS

It takes a lot of time to set up. I'm a perfectionist so I would spend a week or two just setting up the flows, dashboard, workspace, boards, items, integrations, etc. It's easy to use - it's easy to set up. But it still takes time to get it how you want. There are so many features, you can be easily overwhelmed. It's also difficult to get the team on the same page. It's easy to use but since it's not a well-known program (yet), your team is likely to hesitate with managing it and keeping the boards updated. It's also a little more expensive than most CRM/Project Management software and they do not have an individual account available which is really frustrating if you're a self-employed independent, you have to pay for at least 3 seats.

Reasons for switching to monday.com

Asana doesn't have as many features as Monday.com.

Emily

Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Monday.com is a fantastic schedule for coordinating many tasks

Our team's communication problems have been alleviated thanks to Monday.com. With everything in one place and easily accessible at any time, we can efficiently respond to inquiries from different teams without constantly interrupting one another. You get instantaneous access to all of the data.

PROS

I appreciate the variety of color coding options. Visual tools help me concentrate and remain on goal much more effectively. In addition, I value how they responded to my inquiry regarding a feature by kindly explaining that it was not yet implemented but was in the works.

CONS

It would be fantastic if we could give non-staff members access to files stored in the drive without requiring them to sign up for a Monday account. Clicking on the link.

Reasons for switching to monday.com

I am able to keep my team more up to date with less effort. They can quickly check on the status of ongoing initiatives and contribute new information. Simple project management; I can monitor where everything stands and update my team as needed.

Thomas

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Probably the best no-code project management software out there

I couldn't be happier with the service we got from Monday. It's a very advanced project management tool that gives you all the infra you need to create and manage your team's projects. The side products like document creation and workflows also come in handy a lot as well. Very satisfied overall

PROS

I love how you can use it for almost anything you're trying to do. We first implemented it for project management, but since then, we've started using it for ideation, doc sharing and creation, forms, etc. you name it. It saved us from having to buy several separate tools because we can do all those things with just the one tool

CONS

It's difficult to fully onboard with it I think. It's got lots of bits and bobs that you have to learn to get the most out of each dashboard.

Reasons for switching to monday.com

We found Trello's features to be a bit lacking compared to some of the other project management tools out there. We switched to Monday to see if there was more we could do without buying more software products

Manasseh

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

A project management application that is simple to use.

You can obtain the best vital features to manage your business or organization, operate in teams, or embark on a solo adventure with an economical pricing list. Monday makes it simple to create flows; it's a terrific addition and integrates well with the most popular tools available.

PROS

There are numerous applications for Monday, including documentation, team training, and even long-term account management. It's simple to keep data different and accessible for various teams and divisions. The ability to tag coworkers, start status updates, set priorities, connect to additional software, and create unique documents and templates are a few of my favorite features.

CONS

How you distribute users is the biggest negative. You must add in five increments, which forces you to pay for users you never use. A PRO license, which is somewhat expensive, is required to access some good features.

Reasons for switching to monday.com

offered a more robust interface and expanded features for a reasonable cost.

Catherine

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Monday.com is an excellent tool for project management

It's allowing us to better organize and manage our internal resources, as well as improve agency-wide project and task management. The time monitoring features also facilitate client-wide budgeting and planning.

PROS

Simple and effective project management software, ideal for businesses with several employees handling a wide range of clients. Planning is simplified, deadlines are better adhered to, and new workspaces for tracking performance by month, week, client, and user as well as managing internal resources are easily created.

CONS

Inaccurate metrics may be carried over to another workspace when subtasks are added, but this is a minor annoyance otherwise.

Reasons for switching to monday.com

I really like how I can just IM my team members and have them update the board instead of having to manually copy and paste information from emails. The boards can also be used to manage and communicate processes such as planning, hiring, and governance.

Anita

Arts and Crafts, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2023

I’m a visual person and Monday.com lays it out so I can see what’s going on.

Very useful software for managing your projects, goals and social media planning. It works well for me as a solo entrepreneur but I can see how it would work well for a team too.

PROS

I like the colour coding for different statuses of task progress. I also like that each social media channel has a different colour and each week or project has its own colour. This makes it easier to see what projects you have going on and where you’re at with your task completion. It’s also easy to see your social media content plan and what social media site has a post planned for what day. This was you don’t miss posting to each site on something important like a product launch and you can see where you have holes you might need to fill on the calendar view.

CONS

It can take some time to fill out all your tasks and social media schedules but this is a good thing to work on when you have some downtime like riding a bus or waiting for an appointment. Or schedule it in as a task in itself!

Reason for choosing monday.com

I chose this one because it made more sense to me visually.

Reasons for switching to monday.com

Recommended by a business coach/course I took.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

a newborn

I have experimented with this tool in a short time but I think it makes me very efficient, it has special features to make a hierarchy of your tasks and detail your workflow.

PROS

Monday.com is a highly customizable platform that helps me organize my work, with features that increase transparency between teams.

CONS

Monday.com is a tool for the future, the table its main element that must be well designed to make it easy to read and customize the elements.

Reason for choosing monday.com

I chose monday.com because it's an ultra-customizable platform.

User Profile

Ricardo

Verified reviewer

Legal Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2022

Monday.com Review

I use it on a day to day basis mainly for project management and it works extremely well. The automation and integration aspects make it an easy to use system that the team enjoys working with.

PROS

It is extremely easy to use and does all the project planning and management grunt work for you. It can also integrate with quite a few systems to automate processes like creating a ticket system for your IT that makes IT more engaging with the end user.

CONS

The biggest draw back is how you get to allocate users. You have to add in increments of 5 which leads to paying for users that you don't use. There are also some nice features that can only be accesses with a PRO license which is a bit pricey.

Reason for choosing monday.com

It was friendlier to the end user and easier to use

Reasons for switching to monday.com

We needed something easier to use

Jeremy

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great platform! 13/10 would recommend!

We utilize this on a daily basis and it serves its purpose perfectly. Our team leaders and project managers rely upon monday.com software to ensure we complete work for our clients in a timely and organized manner.

PROS

This software was very easy to set up for the team and manage on a daily level. It serves its purpose for us and we rarely ever have issues at all levels.

CONS

Some of the automation requires other paid integrations, it would be cool to one day have that automation built in for a higher cost of the service.

Reason for choosing monday.com

We didn't need something like Salesforce for our daily project management.

Reasons for switching to monday.com

Very old software needed an upgrade

User Profile

Roldan

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Projet Managment is a breeze!

Overall, excellent! I mean, I have used several PMS like Trello, Slack, Jira, Wrike and the likes - Monday.com is the fireworks and the linchpin in the industry. If you have critical projects to manage (which I'm talking about project managers) this one is indespinsable.

PROS

Workflow Configuration. Here, you can configure your workflow to your hearts content - supported by hundreds of there available widgets. Automation. A killer feature of Monday.com I haven't used or found with some other PMS. It does a good job of nudging everyone of everyday tasks. Customizability. Fairly user friendly. Customized modules, visuals, workflows etc. You name it. Customer Support. Best customer support with high product knowledge.

CONS

Price. This can be expensive for solo users. But, then again they have free provisions for single users with threshold in it obviously. Technical. This can be technically taxing at first. Can be complicated for first time user, which is understandable for a Project Management Software with wider and deeper span. Glitches. Some of the function tends to glitch sometimes. Such with you colorize text to emphasize it. Tends to go against the user.

Reason for choosing monday.com

Monday.com got it all. This has been developed with end-user in mind. We've tried Jira - which is also the reason why we find Monday.com because Jira works almost opposite of Monday.com. Monday.com is a breeze to use.

Ripon

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Outstanding performance for project management.

monday.com is web-based and can be accessed from any device with an internet connection, making it compatible with any operating system or browser.

PROS

monday.com is designed with ease of use in mind, making it easy for users to navigate and understand the software quickly. The drag-and-drop features and customizable boards make it simple to organize projects and keep track of tasks.monday.com is designed for collaboration, allowing multiple users to work on the same project from different locations. It also offers multiple levels of user access, so each user can be given different levels of access to the project.monday.com automates many processes, allowing users to save time. Automated processes include notifications, automatic updates and reminders, as well as the ability to set up recurring tasks.

CONS

monday.com automates many processes, allowing users to save time. Automated processes include notifications, automatic updates and reminders, as well as the ability to set up recurring tasks.monday.com can be pricey compared to other project management software, although there are different pricing plans to fit the needs of various types of businessesThe monday.com API is limited, meaning that it can be difficult to integrate with other software systems.monday.com does not offer many integrations with other software systems, so users may have to use third-party integration tools to connect monday.com with other software.

Reason for choosing monday.com

With monday.com, I can customize their boards and views to fit their individual preferences. This includes custom colors, labels, and even emojis.

Reasons for switching to monday.com

Collaboration not so easy.

Yashovardhan

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

Helpful Platform for Business Management

So far, my experience with monday.com has been positive. It is a very user-friendly platform that has made managing projects much easier for me. I love being able to see all of our tasks in one place and the fact that I can easily communicate with team members via the chat function. The only negative point I would make is that the platform can be a bit pricey for larger teams.

PROS

I liked the flexibility of monday.com and the ease of use. I also liked the ability to customize the interface to my needs. The ability to customize the workspace to fit my team's needs was really helpful. Being able to drag and drop items around to create a visual representation of our work helped us keep track of everything we needed to do.

CONS

I wasn't a fan of the design and found it to be very cluttered and confusing. Also, the pricing is a bit high compared to other options.

Reason for choosing monday.com

Since Monday.com is more user-friendly than asana

Reasons for switching to monday.com

Monday is more user friendly

Greg

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

The best tool on the market for Team Project Management

It's been excellent. Communication with the company has been minimal because we haven't had any issues, but when we have had a question, we've received a prompt response. The software itself was incredibly easy to implement. We had two training sessions for our team and other than an occasional check-in to discuss best practices, our team has been able to use the software without issue. It has helped our office immensely.

PROS

The visual layout and ability for all of our team to very quickly setup tasks, monitor progress, and collaborate has been the best feature of Monday.com. It's drastically different from other project management solutions on the market, but with our team of younger millennials, the visual "gamified" approach to task management (turning things green to mark them complete) has actually increased productivity and even morale. We couldn't be more pleased.

CONS

File sharing and downloading is the slightest bit clunky... we often find ourselves still sharing files via Slack or Dropbox instead of in Monday, but other than that, it's been really great and that's a minor complaint.

Reason for choosing monday.com

Monday was the first thing we tried and we didn't need to try anything else after we completed a demo. We were hooked.

Reasons for switching to monday.com

Glip was bloated and trying to do too many things for us, causing confusion. Monday is a more visual platform which we like, and it also handles task management and to-do lists in a way that works better and makes more sense.

Lauren

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed September 2022

Good Tracking System

At first it was a great tool to play around with to figure out the best way to track our event and who was working on what portion. The quick look at the colors to see the progress was great. There was a place to put notes and mention people in posts to let them know there are tasks waiting for them. However, the customization was not the best. If you added one column to a section, it added it in for all sections. I did not have the time to take a deep dive but maybe if we got a higher package we would have more functions to organize. It was encouraging/discouraging to see the progress of the event and held people to be accountable for their portion. However, having to update this daily as we got closer to our event got too laborious to do. In concept, it's a good tool, but was not the right fit for my company and I.

PROS

That I was able to see what my co-workers were working on and their progress with the task. They used easy-to-view color-coded options.

CONS

You are able to clearly see the progress of your co-workers, however, it is hard to make updates or edits to the task. There is an area to make notes, however, it is not in the front for people to see right away. You need to click in to the whole task. Also, when you make a column for one section it creates it for all. Some columns are not necessary for each section and can be confusing when updating.

Reasons for switching to monday.com

It was easier for us to update a spreadsheet that had all our data in already. We were able to customize columns easier with excel.

Jake

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY