About EFACS E/8

EFACS E/8 is a modern, comprehensive, flexible, browser based ERP software solution encompassing a broad range of business functions.

Built using the latest innovative internet technology, our solution incorporates a wide range of modules including Product Management, Change Control, Manufacturing, Production Planning, Material Requirements Planning (MRP), Finance, Customer Relationship Management (CRM), Field Service, Document Management and many more.

EFACS E/8 can be run either in the cloud or on-premises and is used by companies all around the world in many different industries. Easily customisable, either via the integral customisation toolkit or by the software authors themselves, EFACS E/8 delivers improved efficiency, visibility and organisational...


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10 Reviews of EFACS E/8

Average User Ratings

Overall

4.1 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(6)

6

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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April 2020

User Profile Picture

Adam from Dalen Limited

Verified Reviewer

Company Size: 51-200 employees

Industry: Furniture

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2020

Excellent ERP Partner

Pros

The main factors in our decision to implement Efacs E/8 ERP were the reliability, flexibility, and ability to handle multi-company setups out of the box. We have been using the software for over 10 years now and the decision to implement Efacs is not one that we regret.

Cons

While almost anything is possible, it can take a while to understand the software well enough to customise it yourself. However the team are very helpful via the support desk and can normally point you in the right direction.

Reasons for Switching to EFACS E/8

Previous ERP was too inflexible and failed to deliver on promises made when sold to us.

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Strong ERP solution for Manufacturing SMEs

We've been working with EFACS E/8 for 15 years, and this software is now the central core of our business processes. Support is responsive, and the implementation team understand manufacturing processes, and have wide experience, so can develop effective tailored solutions. The product continues to develop and evolve with new functionality and improvements.

Pros

Comprehensive solution - covers 90% of business functions off the shelf. Therefore we can run the entire business on a single package, with no transfers of data between systems, no duplication, and users only need training and experience on one platform to cover a wide range of business functions. Adaptable and accessible if you need to tailor some elements to your individual business. Browser based, so easy for users to pick up, and can be used on a wide range of hardware.

Cons

As it is a very comprehensive package, it can be cumbersome if you are only trying to use small elements of the system.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

September 2018

Very poor

A painful experience from start to finish - we would not have chosen EFACS had we known the difficulties up front.

Pros

MRP eventually was an improvement on our previous solution.

Cons

Vastly oversold, we ended up developing many features that we had been led to believe were out of the box. Customisation was very difficult, requiring seldom-available consultants to spend 100s of pounds a day to set up. If we requested a feature they just did it blindly, rather than advising the best way to accomplish it based on their experience, which meant that time and money was greatly wasted reaching a workable solution. Resolving even basic issues could take months. Speaking with one consultant could lead to a vastly different answer than another so there was little consistency. We had to refuse to have two consultants back as their work and attitude was so poor. CRM is very basic. Very clunky to get around.

Response from Exel Computer Systems

Replied December 2018

I am sorry to hear about your poor experience, and regret that in this instance we fell short of our standards of customer service. In our 33 year history, we have implemented hundreds of business systems both in the UK and around the world, and we pride ourselves on the number of successful implementations and high quality customer service that we offer. We do not know which company you are from, but please contact either your Account Manager or our Customer Services Manager so that we can resolve your concerns.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2018

It does what is says on the tin

Having work for the last 18 years with EFACS in 5 companies covering varying industrial sectors, I have found that it always offers the business great benefits, with an easy to use interface. Controlling all areas of the business with ease.

Pros

Interface - intuitive and easy to use/navigate. Programmability - very easy to add extra functionality to the system, from simple extra columns on screen to complex business logic.

Cons

Can be problematic being tied to only Windows IE for some users who are used to other applications.

Response from Exel Computer Systems

Replied June 2019

Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara.

May 2019

Laura from Komfort Partitioning

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Very good customer experience

EFACS8 has been a very good fit for our business, providing us with the platform to bespoke the system to our companies specific needs.

Pros

The system is very user-friendly and easy to navigate around. Customer support is exceptional and always answer queries in a timely fashion. The freedom to bespoke the system is also a big positive as if there is not something in the system that works for your business you can adapt it to suit. The fact that you can link the system with the Microsoft Power Platform is a brilliant function as you can build your own apps and power bi reporting.

Cons

The developer screens take a little getting used to, however, once you are of-fay with them they become a lot easier to use.

April 2020

Antony from Burgess Furniture

Company Size: 51-200 employees

Industry: Furniture

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Feedback on EFACS

Pros

We have been using EFACS through many releases for over 22 years. The two main reasons we use EFACS, is the flexibility we have with modifying the standard programs to suit our ever changing business requirements, and the total professionalism at any touch point of their business to provide support and advice in abundance.

Cons

Minor one - It takes a little while to get your head around the modifying of programs, but they have a solid group of consultants to provide training and support. We basically plug into these guys to show us the first time, and then replicate after that.

May 2019

Malcolm from Cressall

Verified Reviewer

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Excellent ERP System

Covers all our business system needs. Most recently, "Making Tax Digital". Couple of years ago, moved all of our Quality Assurance requirements into the ready-made module on EFACS

Pros

Easy to use Live development Easy to extend functionality Built-in and open source report writers

Cons

Limited to IE Need to limit JAVA updates

Response from Exel Computer Systems

Replied June 2019

Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara.

December 2016

Nathan from Advanced Innovative Engineering (UK) Limited

Company Size: 11-50 employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

December 2016

Fantstic Fuctionality with an easy to use inteface

I have used EFACS for over 10 years now in 3 companies and have always found it packs great functionality with an easy to use interface, incorporating many features not found in far more expensive systems.

Pros

Interface Feature Ease of Use

Cons

Limited to Window IE Uses JAVA

Response from Exel Computer Systems

Replied June 2019

Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara.

April 2020

steven from Clamason

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Sd exel review

Very professional and friendly staff

Pros

Ease of use and flexibility in managing bespoke functionality

Cons

Some limited functionality around kit issue

May 2019

Scott from Komfort

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

EFACS Functionality

Good

Pros

Intuitive to use. Very flexible and customisable Workflow toolset enables plenty of automation and control

Cons

MR33 and below requires IE. Recent builds have rectified this