About Ellucian

Ellucian is a cloud-based software provider that helps higher education institutions with professional solutions to create a connected campus. Designed for universities of all sizes, the platform provides solutions for departments such as finance, IT, student services, human resources, recruiting and admissions.

Ellucian’s modules comprise Enterprise Resource Planning with products such as Banner, PowerCampus. Elevate and Quercus; Constituent Relationship Management offers products including CRM Advise, Degree Works, CRM Recruit and CRM Advance; Integration and Analytics delivers the products Ellucian Analytics, Ethos framework and Workflow.

Ellucian helps users create strategies, manage resources and deploy services to achieve educational objec...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

95 Reviews of Ellucian

Average User Ratings

Overall

3.62 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(32)

32

3 stars

(12)

12

2 stars

(5)

5

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 95 results

July 2018

Ryan from Grand Valley State University

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

I use this software every day for my accounting job at a major Midwest university.

This software has allowed me to be very efficient with my work as I am able to identify any accounting issues that may arise. Additionally, the system makes it very easy to look at prior fiscal years, which is a very large benefit when our auditors are asking for that information.

Pros

This software, and the newest update, has made accounting a breeze. The financial system allows me to easily see where any reconciling item may be, and allows me reference codes so I may gather further detail. The new capability of using Chrome is a great feature as well because our entire organization is comfortable with the format.

Cons

My only con would be that on some screens I am not able to copy certain data, which requires me to manually input the data. This is a small complaint because it is minimal amounts of typing.

June 2018

Timothy from The George Washington University

Verified Reviewer

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

June 2018

Very stable software used by best higher ed. institutes

Ellucian Banner has provided our students and staff with a single application that manages aspects of course registration, work, bills, payments, grades, academic status. Single sign on module was extremely helpful

Pros

It is a high-end software. Very stable. It integrates with the Microsoft LDAP. We have been using it for student and employee account management in term of course registration, tax forms, billing, salaries, student employment, grading, transcripts. It has very secure and solid database which is essential for the above mentioned matters.

Cons

Managing it requires training. It is not easy to administer. The price is very high compared to competing software in the higher education sector.

November 2018

Neisha from Alvin Community College

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

November 2018

Ellucian for Community College

In the beginning I had to constantly keep my list of instructions handy if I wanted to enter a requisition for a purchase order, now its easy because I've done so many. Practice makes perfect!!!!

Pros

I liked how you can add features, customize it for the needs of the institution. I work for a small college and we don't need all the extra features that the larger colleges might implement.

Cons

It can be a little difficult to navigate for the beginner. Unless the user knows what they want there is a chance of getting lost. Ive been using the software for about 4 years now and i sometimes get lost or have to search for specific information. There is no menu with a list of options. So I guess what I'm saying is that it would be nice if it was more user friendly, easier to navigate.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

November 2018

Not a good integrated solution

Negative, frankly. While helpful and polite, the team seems too inexperienced to be of much help. In fact, Ellucian seems to cause most of the problems themselves through self-inflicted wounds. Each update or patch implements some new ‘improvement’ that breaks most workflows and processes built for the previous version. As such, the hope to get a slight improvement ends up costing weeks of manpower to fix everything else in the test environment over and over again.

Pros

Ideally, when functional, the functionality between Ellucian products can be helpful. We use Banner and eRecruit CRM. We expected the CRM/ERP integration to be the best selling point when choosing the CRM application.

Cons

Despite being the same company, the products are not as seemless as we felt it should be. It took well over a year of implementation of the eRecruit CRM to customize it to fit with the Banner ERP. Even then, we still find issues where things are not being converted from one to the other well. One example, on the CRM, GB is the country abrieviation for the UK (Great Britain), but in the ERP, this is shown as Gabon. I’ve wasted so much time programming and converting little things like this that I find it hard to believe they were released by the same company.

October 2020

Danielle from Rollins College

Company Size: 201-500 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

4.0

October 2020

Banner by Ellucian

Overall working with Ellucian has been pleasant. My employer had the system long before I came around so I can't speak to the implementation. Anytime I have needed to reach out to Ellucian with an issue or create a ticket they have been very helpful

Pros

Once you learn the terminology to search by, using the software becomes a lot easier. I frequently use reports for tracking open invoices and running payments. I like that the system is dynamic in that it updates quickly when another user is making a change.

Cons

It was a difficult system for me to learn and I couldn't find much training material for it. The reports you can run are basic and need a lot of manipulation to do any analytics.