IQMS EnterpriseIQ Manufacturing ERP Software

Good

Pros

This software is very good. I really like it because of the ways you can navigate the software. The ease of use is the best part.

Pros

Very user friendly I like the way I am able to jump from screen to screen without having to go all the way back out.

Cons

So far the hardest thing I have not been able to figure out how to attach drawings. When I learn how to attach drawings IM sure this con will be go away.

Once this software is set-up correctly, the data collection is great. But it takes a lot of fine tuning to get to that point.

Pros

It integrated well with IQMS's ERP system. Was able to see the jobs currently running as well as how many pieces were molded in real time.

Cons

It took a lot of training (trainer was great) and set-up. There are a lot of features that need to be configured prior to start up. Even after set up, it took months to get the system to a point where we could trust the data coming out.

I am content with this software, but wish it was more intuitive & logical in its data entry method. Also wish it was more able to create A/R invoices in a general format out of large parts lists per each structure we produce and sell.

Pros

Good security checks, good specialized reports, consistent data accuracy and reporting accuracy. Able to find data as needed from various report sources.

Cons

Difficulty in reading an imported parts list from a manufacturing design software. A/R invoicing is a struggle.

Pros

Easy to use, compatible with QMS systems like ISO 9001, and full of features. Reporting uses Chrystal reports, so if you're already familiar with Chrystal you can create custom reporting and business intelligence dashboards.

Cons

IQMS was specially created for the plastics industry. May not be very useful to other industries.

As far as the manufacturing side IQMS does a good job. It is when you get outside the manufacturing that you run into issues. The HR and reporting functions are not nearly as robust as other software that I have used.

Pros

Pro -IQMS is a good manufacturing system. The labeling functionality is very good and helps support tracing the origins of all the parts we manufacture.

Cons

Con- Once you leave the manufacturing area, performance and customer service for this area really drops off. One of the weaker HR, payroll, training and reporting systems I have ever worked with.

I love the fact that it is for Manufacturing specifically.. I like that it manages project costs etc.

We have been using IQMS for almost an year now. It has been great for creating a central source of all of our needs.

Pros

Convenient: One source solution with TONS of features.
Robust: Created for manufacturing and covers more than all our needs as an injection molding company.
Good support. Known issues constantly addressed. GREAT community support available.

Cons

Expensive. High initial cost (for a small company), annual support and maintenance costs, additional training costs
Complex. In order to be so encompassing the software can be difficult to understand initially. We are constantly learning more about what it has to offer and how it can be best utilized for our needs.

It provides functionality to users in different departments. It provides flexibility in the creation of reports. The software is designed well. Easy to use and intuitive. They keep adding lots of features to the software. Overall a good product to use.

We are a mid size assembly company that chose IQMS after a long selection process. I can't review a whole lot right now because we are still in the build process and have a go live date in March.

Pros

Navigation in the software is by far superior to most of what I have seen before. The way you can jump between modules and drill down are major time savers for us.

Cons

We have ran into quite a few software bugs. The set up of the system is a very very long process much longer then we anticipated. We were told the Time and Attendance module would work for us and now we have figured out that is not true.

Advice to Others

I would recommend IQMS as of right now. It seems like a stable platform and very user friendly. They have awesome support between the myIQMS site and live tech reps it is great to know they are looking out for you.

Likes Best

Layout of pages is good fairly easy to navigate thru setup.

Likes Least

software eventualy clogged up with un needed items by users that should not have access to certin areas and trying to get it to do things not intended.

Recommendations

new version seems moren refined than the older version i used

Likes Best

Our ability to accurately tie project planning, track costs, manage part quality data, gauge calibration, customer inventory, shipping management, and document control together. We are a complex engineered aluminum parts manufacturer that does not fit the mold of a typical manufacturer. IQMS has allowed us to better control the uniqueness of our custom part manufacturing.

Likes Least

There are a couple modules that we would like to add to our IQMS software for better integration of data, namely the Human Resource, Training, and Preventive Maintenance Modules, however they are not yet robust enough to replace our existing software. We knew this when we purchased IQMS, so there was no expectation at the time of implementation.

Recommendations

Evaluate your unique needs and how it will apply in IQMS. Discuss customization and unique utilization with IQMS representatives.

Likes Best

The ease of use is this products best feature. It is very intuitive but if you are struggling there is always a help file at your finger tips. This product is also very robust and there is a way to accomplish every business need through a variety of ways. Another handy feature is that you can jump to different areas within the current screen you are looking at. This saves time and allows quick analysis and decisions. I also truly appreciate the way the vendor interacts with their customers. They have many levels of support and training and they will help solve any business need. They also react to any changes the customer may want to see. As you can see I gave it a 10 and I am not one to usually hand out a top grade like that easily.

Likes Least

I have no downsides to IQMS that come to mind. The only thing I can say is that because this product is such a great system they have grown leaps and bounds so there is more of a process to have changes made or to receive support then there was in the past.

Recommendations

I have worked with a few ERP systems. This is hands down the best system I have used. However, when evaluating I would speak to other customers to get their feedback on the system and watch a few of the training videos to see if it is a fit.

Likes Best

The ease of use is simple and intuitive for any level of user. The included help files are specific to each module & helpful to understand the module(s) in question. If needed, any issue communicated is handled quickly. They include users input in future upgrades. You have the ability to watch the production floor through real-time from anywhere.

Likes Least

I can't think of anything negative to say at this time.

Recommendations

You will not get lost in the crowd when dealing with this Company / software. They will do everything they can to assist you with any issue you may have.

Likes Best

EnterpriseIQ is very functional and provides most all of the data desired to make informed decisions to make our business more profitable. IQMS encourages and is very responsive to customer suggestions to enhance the software. Personable, engaging employees are truly interested in supporting our business.

Likes Least

Annual Maintenance Contract cost has increased over the years, so has IQMS Support Services. Would have liked Maintenance Contract percentage to remain constant from year of implementation; increasing only when new modules or user licenses are purchased.

Recommendations

Focus on what EnterpriseIQ capability and functionality can do for your company instead of how to fit the software into your current business processes (which it typically can). Inefficient business processes remain as such unless you explore and discover how to accomplish the same objective with EnterpriseIQ. We've found it to be a completely different (and shorter) path more often than not.

Likes Best

What I like best about the IQMS software and the vendor is all of the resources it provides. The help files within the software are very well done. They also have a portal that users can access that includes many training videos, user discussion board, and a place to submit software enhancement requests.

Likes Least

The only negative about IQMS that comes to mind is the amount of enhancements that are made. As the client base has grown they have done a fantastic job keeping up with the customers needs.

Recommendations

I would recommend asking for reference customers. Our company is a seasoned user of the software and we get many requests to talk to potential customers.

Likes Best

We love the depth of the system and the way it seems to handle most all situations.

Likes Least

Nothing negative to say, this system is everything we had hoped it would be.

Recommendations

This is a great tool for your business and you will be amazed at how in depth it truly is.

Likes Best

I have been using IQMS for about 6 years now. I love the extensibility of the software. Most ERP systems have the ability to be a good fit for most of your business. The real key to success is how well they allow you to tweak and extend the software to meet your unique business requirements. IQMS excels at this. With user defined forms and reports, customizable alerts to monitor system changes, and change tracking to the field level, it provides the tools I need to handle our specific use cases.

I am also very pleased with support provided. IQMS does a great job of monitoring user needs and working to improve the software. There have been a variety of new features added over the years that provide us with better ways to manager our business. Their technical support staff is also very good. They are knowledgeable and thorough when working to resolve whatever issues might arise.

Likes Least

Enterprise IQ was initially designed for the plastics industry. Over the years, IQMS has worked hard to add additional features for non-plastics industries, but we still run into occasions where this initial usage interferes with the way we look at manufacturing. We build very complex BOMs (hundreds of parts in dozens of sub-assemblies across up to 5 or 6 levels), and we struggle at times to manage these complex BOMs.

Fortunately, the extensibility allows us to create some additional tools to fill in the gaps.

Recommendations

IQMS has many different features and works hard to link many parts of the software together to allow for "single point of data entry". Because of this, it is important to understand how all the pieces work together and how your organization will want to use these features. Have a good understanding of how you want to use the software so that as you implement the various areas, you are building towards future feature implementation.

Likes Best

If you're in a molding or plastic injection business, this is a powerful software. It fully takes care of all aspects that need to be tracked in the industry.

Likes Least

There is noting that this vendor or product will try to help it's customers capture their needed activity.

Recommendations

Make sure you use their professional service group to get the system set up to your needs at implementation.

Likes Best

My likes is a very long list. EnterpriseIQ is extremely robust and integrated. We use it for the vast majority of our business functions, and it has allowed us to decommission many of our previous redundant spreadsheets and databases. It is very user-friendly with a great user interface that is consistent throughout the modules. The system is very reliable and, from an admin standpoint, easy to maintain and upgrade. IQMS is continually improving the software. They stay very in tune with their customer base and design/modify the software to meet customer needs and expectations. Customer/tech support is top notch, and their personnel in general are great people.

Likes Least

There is really nothing of consequence that I don't like about the vendor. IQMS is professional, effective, and reliable. They hold premier vendor status with New Berlin Plastics. There are a few minor issues and annoyances with the software, but considering the scope of what EnterpriseIQ does for our organization, it would be impossible to deliver perfection, and the issues are minor and do not impact our ability to run our business. There are only a couple of modules (Time/Attendance and Quoting) that do not work for us. I'm not saying that they are bad; they just don't work in a way that fits our business model. They likely work just fine for others.

Recommendations

Have IQMS and other vendors you are considering put you in touch with knowledgeable users who will spend some time with you to discuss their daily experience with the software. Explain your business to them, and ask for their input as to how they feel the software would perform in your environment.