Kantata

RATING:

4.2

(599)

About Kantata

The Kantata Cloud for Professional Services is a powerful collection of operational management, resource optimization, business intelligence, integration, and workflow automation functionality that optimizes resources and elevates operational performance. A resource-first architecture, enables services businesses to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and profitably. Your resources are the heart of your business and the Kantata platform. Kantata is purpose-built to tackle the resource management realities you face every day. Kantata offers powerful resource optimization functionality that leverages operations management science, advanced algorithms, and analytics to overc...
Project Management
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Kantata Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Kantata

1 - 5 of 81 Reviews

Kendra

Verified reviewer

Internet, 11-50 employees

Used daily for less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Great Project Management Tool

We've been using MavenLink for over a year now and we are constantly learning new and better ways to utilise all the tools it has to offer. We use it as our core method of communication with our clients, it helps to have all the information in one place. The Time tracking tool is easy to use and we are hoping to take full advantage of the Resource Allocation and Gantt chart in the near future

PROS

- So many options and ways to customise each feature - Time tracking tool is very easy to use, our team prefers it over what we have had in the past - Custom reporting, especially weekly project reports, have upped our client communication game. Our Clients appreciate the extra level of transparency and it has helped us prevent a lot of surprises when the invoice is sent out. - Resource Allocation and Gantt chart really help when it comes to Project Planning.

CONS

- It's really difficult to see WHO is responsible for a task if multiple people are assigned to it. This is a problem when you are looking at a project and want to see who is responsible for what from 30,000 feet. Instead, you need to go to that specific task and read through the comments to see where it stands. There are a few workarounds for it, but then all involved extra work and monitoring to make sure everyone using the system is doing so correctly. - There doesn't seem to be a way to edit a comment once you post it - You can't customise the status options for the different tasks, so something is either in progress, not started, needs information, or completed. It doesn't really let you customise it to follow your workflows.

Heather

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

Great company and product - still room to grow but on the right track!

The product has brought our processes to the next level and the overall experience has been positive.

PROS

Resource planning was made 1000% better by using the Mavenlink product. It is an intuitive modern UI that is feature rich across the board.

CONS

There are some gaps in the product and areas where I wish it had been more configurable. For instance, invoicing could use more flexibility in terms of how you build out an invoice (and how you display things on the invoice). Also, time tracking is easy but notes aren't required nor is there a config to make them required which has been a big pain for us.

Reason for choosing Kantata

Because of it's ease of use and company culture.

Reasons for switching to Kantata

OpenAir is a horribly overly complex product with a very clunky resource planning module. In addition, NetSuite is now owed by Oracle and their responsiveness in terms of improved product features has come to a halt. Mavenlink's product is a breath of fresh air after OpenAir.

Jonathan

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2020

Disappointed

Not great.

PROS

Very robust. And I like that time tracking is integrated into the software.

CONS

For the price, and for what we THOUGHT we could do, very disappointed with the tool to date. Good chance we're moving away from Mavenlink before the next renewal.

Reasons for switching to Kantata

We thought Mavenlink could help us fix the capacity/utilization problem we were having. Honestly, minimal progress as been made and we're likely moving back to Asana.

Vendor Response

We are sorry about your disappointing experience and appreciate your feedback. Our CSC is working with your team to help provide more support and training to help with your utilization/capacity hardship that you are facing. We hope that this will help resolve and make things better. We always strive to do better moving forward. Please feel free to reach out to us directly if there's anything else that we can assist you with. You can reach your CSC here at 800- 860-9544 or our support team at support@mavenlink.com. Thank you. Tiffany Nguyen Senior Manager, Customer Advocacy

Replied October 2020

Krista

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Powerful software with built in training

My company uses Kantata for time entry, revenue & cost tracking, and invoicing projects. In my role, specifically, I handle onboarding new employees, managing weekly time entry reports, time adjustments, project setup, PO allocations, and invoicing. I previously used Sage 100 to invoice and have found Kantata to be leagues ahead of that software.

PROS

The features I like most about Kantata are the appearance of the interface, the built in training that's available, & how quickly modified information is updated for reporting and invoicing.

CONS

When first introduced to Kantata, I was unfamiliar with the process flow and quickly became confused by the different levels (Opportunity, engagement, scope, element, etc.). There is a bit of a learning curve, but after spending some time using the tool, the process began to make sense to me.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Outstanding solution for our entire workforce

The overall experience from the get go was very positive, as we started the onboarding process and conducted internal training where I was able to get a lot of great feedback from my coworkers about how they find the ease of use and how they like the online product training catalog that is available.

PROS

I am able to view tasks for current projects, track upcoming projects, add notes and tag team members easily in a very organized way that allows me to save time and resources on a regular basis. My coworkers who I interface with closely have had a similar positive experience and I cannot recommend it enough.

CONS

The ability to customize what is viewable and editable in the main menu ( such as projects, tasks, insights) based on user permissions would make it easier tailor the overall product experience to our teams needs.

Reason for choosing Kantata

Mavenlink stood out based on how robust and intuitive it is and how its able to track project activities seamlessly without having to switch between different menus, product views and dashboards within the solution.