LeanPay

RATING:

4.9

(7)
Overview

About LeanPay

LeanPay is a customer reminder software that helps users accelerate their collections. Plan and automate their customer reminders, manage their receivables and offer their customers reliable and secure online payment methods. Offered features : - gradual and personalized customer dunning plans - automatic sending of reminders - real-time monitoring of receivables: payment terms, outstanding receivables, aged balance - customer portal with downloadable invoices - secure online payment - bank reconciliation - simple, intuitive and ergonomic tool With LeanPay, users save time on a daily basis and accelerate their collections for the benefit of their cash flow. - Reduce your DSO by 30%. - Divide by 4 the time spent on debt collection. - 97.5% of invoices are paid thanks ...

LeanPay Pricing

Pricing with three tiers TPE 135€/month PME 225€/month PME+ 315€/month

Starting price: 

€135.00 per month

Free trial: 

Available

Free version: 

Not Available

Pilotez en temps réel sur LeanPay votre poste clients : encours clients, délai de paiement, balance âgée...
Slide 1 of 6

LeanPay Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LeanPay

7 Reviews

User Profile

Leslie

Verified reviewer

Financial Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Very useful and user friendly

PROS

Easy to implement, and to use. We are three users, not all of them are digital natives, but everyone found it very easy to use. The homepage summarizes perfectly the financial situation of the company: paid, due and pending invoices, and payment delay. moreover, you can connect your bank and the payments are automatically associated with the invoices. Last but not least: the customer service is very friendly and responsive

CONS

I thought texting was going to be an option soon when I signed up, but it still isn't. Iwould like some more features : the ability to customize dunning dates for certain customers, the ability to suspend and resume dunning for all invoices.

Reason for choosing LeanPay

UX , and bad reviews

Reasons for switching to LeanPay

they stopped the service

Vendor Response

Bonjour Leslie, Toute l'équipe de LeanPay vous remercie vivement d'avoir pris le temps de nous donner votre avis sur l'outil. Dans une démarche d'amélioration continue de notre logiciel, nous prenons bonne note de votre souhait de pouvoir relancer par sms et d'avoir plus de flexibilité sur les dates des relances. Nous vous informerons de l'évolution de ces fonctionnalités. Bien à vous, L'équipe LeanPay

Replied September 2022

Sylvain

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

A very good cash collection tool with very good ROI indeed

Leanpay helped us to improve the way of collecting credits from our customer and to reduce the average number of collection days from 110 to 90

PROS

Very user friendly interface Simple and accurate metrics and KPI's Efficient collection tools with customable scenarios

CONS

Sales representatives portfolios are not easy to manage As well, levels of user's rights

Reason for choosing LeanPay

I choosed Leanpay for cost reason and because it looks easy to implement and use what is actally the case

Vendor Response

Thank you for your comment. An update has just taken place to facilitate account management, we would be happy to present it to you

Replied October 2022

Bouteiller

Facilities Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

First feedback

Positive. Good improvement on DSO

PROS

The ease to use and the clear and synthetic dashboard (right information in right place)

CONS

The lack of settings or modifications like customer merging

Reason for choosing LeanPay

Competitive price, easy to use and clear and synthetic dashboard

Vendor Response

Thanks for your feedback! Indeed, many things still go through our technical team. We develop Leanpay daily to allow more and more autonomy for our customers.

Replied October 2022

Sandra

Wholesale, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Groupe Eco

Gain de temps A révolutionné le gestion de nos créances .

PROS

Simplicité dans le fonctionnement Rapidité dans la mise en place Période d'essai suffisamment longue pour se faire son avis Tableaux de bord simples et utiles Equipe disponible ++

CONS

Point faible : Je n'en trouve pas ...........

Aurélie

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

A very useful tool

PROS

iT IS REALLY EASY!! AND TECHNICAL SUPPORT IS REALLY REACTIVE

CONS

maybe it would be useful to have an automatic report from accounting software, to have always some upgrat informations

Vendor Response

Thanks for your feedback! And thanks for your remark, we need it to make Leanpay evolve in the best way

Replied October 2022

Beatrice

Information Technology and Services, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Excellente plateforme

Equipe présente et à l'écoute

PROS

Cette plateforme est très intuitive Le tableau de bord et le suivi sont très bien faits

CONS

Quelques améliorations à faire. Un connecteur avec le logiciel de comptabilité serait un plus

Vendor Response

Bonjour Béatrice, Toute l'équipe de LeanPay vous remercie vivement d'avoir pris le temps de nous donner votre avis sur l'outil. Dans une démarche d'amélioration continue de notre logiciel, nous prenons bonne note de votre souhait d'avoir une connexion directe avec votre logiciel de facturation. Nous vous informerons lorsque ce projet aura abouti. Bien à vous, L'équipe LeanPay

Replied September 2022

Daniel

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed September 2022

Formatub

PROS

Ease of use, convenient, fast, follow-up of reminders

CONS

Vendor Response

Thanks for your feedback!

Replied October 2022

7 Reviews