





Quote screen






Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About MIE Trak PRO
MIE Trak Pro is an enterprise resource planning (ERP) offering that is best suited for manufacturing businesses. It includes modules designed to accommodate most production cycles and optimize the capabilities of repetitive, custom, quick-turn and mixed-mode operations.
MIE Trak Pro offers the following features: accounting, business analytics, customer relationship management, electronic data interchange, bill of materials, barcoding, human resources, inventory control, invoicing, quality control and inspection, repair and maintenance, request for quotation/quoting, sales and purchase order processing, time clock and work order scheduling and reporting. The system also offers kiosk data collection and whiteboard scheduling modules with drag-and-drop scheduli...
Quote screen
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2018
David from Advanced Engineering Techniques Ltd
Company Size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
MIE Trak Pro
Although we are still in a relatively infant stage of our MIE Trak Pro journey, we are already reaping the benefits of having a flexible, user friendly ERP system. We have a clear vision of where we want to be in terms of MRP and works order management and we have every confidence that MIE Trak Pro and its excellent support team will help us to achieve those goals.
Pros
High levels of flexibility. Excellent support.
Cons
Occasionally bugs aren't picked up prior to updating to new build.
Response from MIE Solutions
Replied January 2019
David- Thank you for your wonderful feedback and for your feedback about bugs rolling over into the new builds. Our development team thanks you for your help in bringing awareness to any bug in our system so we can fix it as quickly and efficiently as possible. It is an honor to partner with you and help you achieve your company's goals. We look forward to continuing this partnership for many years to come! -The MIE Solutions Team
September 2019
Karen from Total Concepts of Design
Company Size: 51-200 employees
Industry: Packaging and Containers
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
September 2019
Excellent Customer Service
Pros
Purchase order is very easy once it is set up.
Cons
We have such specific needs that some of this program does not work well for us. It is hard to use some of the functions that would be really helpful if we could manage them.
Reasons for Switching to MIE Trak PRO
We had a system crash and it was time to make a change.
June 2018
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
June 2018
Decent software, needs some trimming.
Making POs and creating WOs.
Pros
It's extensive and covers most of what you'd need to do in an ERP system. Customer support is readily available.
Cons
Not intuitive, takes a long time to learn, too busy, slow. Although customer support is available my experiences have been mixed, the techs are too fast on their end and assume you know everything they're doing and talking about, didn't end up helping me.
Response from MIE Solutions
Replied June 2018
Hello, We're sorry you were unable to get the support you needed to use MIE Trak to the best of it's ability. We would love to set up some individualized training or support time with your team to get you all the tools you need. Please give us a call any time at 714-786-6230 x2 or at reviews@mie-solutions.com so we could get that set up for you. Thank you for being our customer!
June 2016
Andy from RAH Industries Inc.
Industry: Mining & Metals
Time Used: More than 2 years
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.5
June 2016
We have been using MIE Trak for well over a decade
Pros
One word sums up the reason that we use and love MIE Trak PRO and MIE Solutions, FLEXIBILITY. This vendor is willing to help us configure their software to work the way we do instead of making us change our process to work the way the software does. In addition, the support we get from MIE Solutions is first class. They are very responsive to our support requests and don't make us wait for the next major release to provide a small modification we need now. The price of MIE Trak PRO is very fair for the powerful features it provides and the annual support charge is a good value for all of the time that MIE Solutions staff spends to make the product work better for us.
Cons
The main problem we have with MIE Trak PRO and MIE Solutions is a result of what we like most about them. Their flexibility and responsiveness in modifying the software makes it difficult for them to keep training materials and documentation current. We have also seen that occasionally updates can have unexpected results, but in each of those cases, support has worked with us to resolve the problem quickly.
September 2019
Dan from JDR PRODUCTS LIMITED
Company Size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Making us efficient and aware
Pros
MIE Trak Pro follows a logical workflow from Quotation to Delivery following the lifecycle of production including BOM, Works Instructions, Stock Management, Outside Processes and much more. It incorporates a wide range of reports and the knowledgeable support team can produce custom reports to meet bespoke requirements. Data can be exported for further analysis in Excel.
Cons
I can't think of anything negative to say about the software.
Reasons for Choosing MIE Trak PRO
Professional and knowledgeable team and a clear view of what the product would do for our business and how it fit within our daily work.
Response from MIE Solutions
Replied October 2019
Hi Dan, Thank you so much for sharing your positive experience using MIE Trak Pro & for leaving us / our team a 10/10 recommendation rating. We always endeavor to aim high with our level of support and standard of software, and we're glad you think we have achieved this throughout our team & online help portals in your years of use with our software. We look forward to continuing this for both yourself & JDR Products Ltd! Best Regards, Jasmine Sanderson Customer Relationship Manager MIE Solutions UK Ltd