About SAP S/4HANA

SAP S/4HANA is a cloud-based and on-premise enterprise resource planning (ERP) solution. It is suitable for small, midsize and large businesses in industries such as automotive, engineering, construction, mining, research and development, retail, wholesale, public sector and utilities. Primary features include finance performance measurement, supply chain management, purchasing, contract management, lifecycle management, production cost management and accounting.

Other features include audit trails, compliance reporting, billing, dispute management, production planning, materials requirements planning (MRP), maintenance management, quality management, product lifecycle management, research and development. It offers integration with SuccessFact...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

69 Reviews of SAP S/4HANA

Average User Ratings

Overall

3.88 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(18)

18

4 stars

(22)

22

3 stars

(15)

15

2 stars

(6)

6

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 69 results

May 2021

User Profile Picture

CA Pankaj from Verolt Engg Pvt Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Functionality

4.0

May 2021

SAP Hana - complete ERP solution

I used SAP for a very big Engineering giant (turnover 14M+ Euro) and also for a mid scale company (4 M Euro turnover). It is one of the best software If you can control the user training and inputs in the system. The reports generated by system were reasonable and perfect for our auditors. Processes are slightly tricky if you are new to system and it takes some learning curve.

Pros

SAP is one of the best tool if your input data is proper (Garbage in - Garbage Out) It is very easy to use the software with the help of T Codes. Reporting is very useful. You cannot delete an entry so it is perfect for audit trails. For repetitive you can save various layouts and variants to save time.

Cons

1. Implantation of software takes both time and money and is not suitable for early stage companies. 2. User training is another challenge since you need all the users (from Procurement to Finance to management) to learn the system and do their role perfectly 3. Customization is often costly

May 2021

Bhagya from Sunil Sandeep & Co.

Verified Reviewer

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Functionality

4.0

May 2021

SAP S/4 - Brilliant ERP

My experience was terrific since I used this for a very big organization where users knew how to operate SAP and what is expected out of their role. If you are a big organization with multi location or multiple processes then this one is for you. But we careful of taking the cost and training requirement before proceeding.

Pros

The best feature you cannot delete the entries once made in the system and hence it has a perfect audit log. Also over the period SAP has evolved and is taking care of flow between different modules Purchase, Sales, FA, FI & CO. You can generate various different reports with a simple T Code. You can also restrict which users can have access to which data or transaction as per your organizational needs.

Cons

I think the most complex part is customization, you really need to be very sure of what you want. Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.

September 2021

herbert from Medical Access Uganda Limited

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2021

Satisfied user review of SAP S/4HANA

Wonderful experience. SAP S/4 HANA offers 360 degrees visibility into logistics management.

Pros

Order fulfilment module (HF Delivery Note and Order fulfilment) enables real time tracking of all orders that have been issued and their respective dates of delivery. The feature of the relationship map is also incredible while doing stock reconciliation.

Cons

Overall its my preferred/ best choice of ERP system however at times the system takes long to start while loading add-ons. I guess this shouldn't be a big issue depending on what add-ons have been chosen by the end user.

August 2018

Michael from Brill

Company Size: 5,001-10,000 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2018

Difficult and time consuming

Good if you're willing to put in an extraordinary amount of effort to get it up and running

Pros

SAP will give you whatever information you want. However you want to look at your goods movements, storage, consumption, inventory adjustments, you name it, if you want to look at it, you can with SAP

Cons

It has a cumbersome GUI, it's not at all user-friendly, it's not intuitive, it's difficult and expensive to implement

July 2021

DANISH from Unilever Pakistan Limited

Company Size: 501-1,000 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2021

Robust ERP solution

Overall It is a dynamic ERP solution I used in a big organization with multiple processes. I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs. However, prior to proceeding, you must be considered about its cost & your scope of business.

Pros

As per organization needs. You could define user role-based access in the system with solid activity Log that helps in Audit. Ease of navigating different options both with mouse clicking & T-Codes. Wide-ranging reports are extremely helpful.

Cons

It is quite an expensive ERP Solution that requires extensive prior training to go live. It also prevents to capture all countries Taxes, Duties due to its certain restriction. You also have to be very particular about its customization else it could be cumbersome.