We have been very pleased since implementing Transvirtual it was very easy to implement and learn.

We love that it has multiple core functions: Route Optimization Con note creating ability Multi carrier capability Invoice reconciliation

There is really not too much to dislike about Transvirtual..

I have been happy from the start with the service, I love that they have online support guidelines and documents, phone based support and paid training support so there is support for every user level.

I liked the ease of Use and set up associate with this software. I also like the versatility of the setup that could be tailored to my business requirements.

I haven't really found anything I didn't like. I was not totally happy in the beginning with the customised costing for certain elements of the program but this is no longer an issue as the pricing has now all been integrated.

Transvirtual has been a significant benefit to our business by providing a suite of tools that are bringing us into a more competitive space and has bridged a long standing gap between agents and carriers where the agents can use one application alone to complete their carriers requirements.

Initially the platform provided us with a digital solution for Tracking and sign on glass with quality of life features such as printing consignments from national carriers on the spot & instant retrieval of PODS for any staff member specified which helped in operational and CS efficiencies. As time has progressed we now utilize more modules and reporting which is helping us grow our business and bring us inline with customer expectations.

Setup can be very time consuming depending on the complexities of your business and the learning curve is moderate. However once everything is configured there is little upkeep.

great 8 out of 10 - used daily and easy to adapt to

User freindly - easy to adapt and use - easy for customer to make bookigs allocations

supplier reconiciling - very diffeifult to use suetup compared to other platforms out there

Overall experience is so far very good. There have been issues both in terms of the software not doing exactly what we wanted (development have helped), and issues where our processes needed to change slightly (their support team helped us with these changes).

The software sticks to core principles from the start. Easy to use, industry leading EDI, extensive use of mobile devices to track items at every single point. On top of that, quality support to back up the product, and a general keen-ness from the development team to improve the product.

Right now, this list is pretty small. If I was going to be pedantic I would right now ask for more online videos to help teach certain principles of the product (There are already quite a few). I would also maybe ask for more startup tools to get started with the product and import data across from existing products, but again there are already several of these.

Boosted visabikity throighout our network, features that helped improve our functionality.

Some things cannot be altered, further modification would be great to suit our business model

We had problems with drivers not getting Full sign, print, time & date on manual cons, Transvirtual takes away that problem. Also missing connotes from freight companies, most of the time we are able to get copies from the data in Transvirtual.

I like the fact that we don't have to go chasing drivers for manual POD's or loosing revenue because of lost cons. Also a big thing is the auto rating package, it has cut down on wages a great deal.

There is nothing that i can think of that needs to be added or changed, there is a lot to know with the product, i am sure i do not use it to it's full potential, but it has everything for me.

The product is great. The reporting doesn't give you what you need to properly manage a business without the BI extracts.

The product is great. It is amazingly configurable and therefore powerful

The lack of user documentation. The help functions give you the most basic things but there is no flesh on the bones. This means that it is a try and fail scenario to get to the outcomes you are seeking

Simple UI on the web based app as well as the phone delivery app. easy to access customer support great roadmap structure guided by the end users

There is not much to say, there are a few things i would like to see but i know they are in the pipeline.

Very good experience. It does the job well and after a few months of using the program I am becoming more adept at finding my way around the system and understanding how pivotal it is to the transport industry. One of the best systems I have encountered.

It's intuitive once you've familiarised yourself with the program. Training videos are good and the support team are great to deal with.

As a first time user it can be clunky to navigate and understand.

Transvirtual has allowed our business to offer sign on glass capability and full track and trace for our business partners, who all operate different internal systems. The benefits to us are our drivers are able to use 1 device and our admin team being able to manifest and invoice all our different customers work on the same platform.

Integration was very easy and the process was managed by Transvirtual. The manifesting and delivery functions are very simple to use and driver friendly.

Some of the many reporting features available are a bit cumbersome to use and require a bit of work to get the desired outcome.

Since implementing Transvirtual we have significantly decreased our admin time. The rate card implementation is also very effective and seamless. We also find the GPS location of the sign on glass is extremely useful when tracking deliveries.

The only feature we would benefit from was if there was an option to change the status to no freight.

Working with the team as TV as been very easy. I would highly recommend the product supported by a dedicated team based here in Australia.

Very flexible 100% web based We have been able to add compliance into the TMS All components required to run a transport business operationally

The CS module needs more refinement to make it a very good addition to supporting the operations

Great, highly recommended

Customer support - you'll never be left on your own Power and function - TransVirtual has everything you need and more

There isn't alot to say in regards to cons, the customer support solved any issues that may pop up

Great experience with a number of options still to be explored.

Integration with customers and the data flow.

Mapping software not accurate enough and needs improvement.

very helpful

It is easy to use, does everything we require from the software.

Website is sometimes slow to load which is frustrating when you need to quickly login to check something

Transvirtual is a very flexible product that suits existing workflows. Support was available when requested and resolution was prompt.

Nil