All UMA Vision Reviews

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User Profile

Carl

Verified reviewer

Wine and Spirits, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Fast deployment of a clear and well built system

Post the Governments Return to Work strategy, we had to react quickly in order to deploy a solution that kept our staff safe. UMA was able to deliver their Vision solution quickly which enabled us to continue business in a responsible way.

PROS

I think most importantly we were able to scale down our workspace after understanding a more 360 vision on it's utilisation. This has saved us a considerable amount monthly as a business. Alongside this, our team loves the ability to walk in and out of meeting rooms with auto-booking enabled. This saves the constant battle for space and ensures we are working at our most efficient.

CONS

UMA Vision is clear and delivers more than the team at UMA had promised. They mentioned about a new indoor air quality measurement which we're looking forward to using, so I suppose the only con is that it's not already live!

Vendor Response

Thank you Carl for taking the time to review our product, we really appreciate it

Replied November 2021

Ben

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

UMA Vision Review

Easy to configure, very attractive intuitive user interface.

PROS

The hot desk sensors work very well. I'd say we had about 99% accuracy, which is great.

CONS

I found the voice commands on the app to be a bit lacking, but also I prefer typing.

Reason for choosing UMA Vision

UMA has a focus on room/desk booking over signage.

Vendor Response

Thank you Ben very much for taking the time to complete feedback on our Platform.

Replied October 2021

Martina

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

UMA rewview

PROS

Great for booking desks, seeing what desks are booked for each day, analytics

CONS

Meeting room booking (can't book meeting rooms for the whole day), hard to know when meeting rooms are booked/ available. Only way you can see that is though floor plan and changing dates & time

Lewis

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

UMA Vision

UMA Vision is easy to use, looks nice (dark version soon ), adds features that we ask for, and is helpful whenever we have problems. If you go with a company that might be larger than UMA, you may get a "complete" product, however usually when you ask them for a new feature you'll never hear from them again. As an IT guy I get asked a lot of questions about most of the software we use. However, I never really get asked anything about Vision unless they're asking me to change something. This shows that it's an easy to use software for every user, not just someone who is tech minded.

PROS

As a user, UMA Vision allows me to easily book desks and meeting rooms with little effort. I get to make sure I have booked 1 of the limited amount of hotdesks we have within our business, meaning I can always make sure I have access to a desk before I arrive. As an administrator of the software, Vision allows me to keep track of the analytics for all our offices globally. It helps me troubleshoot problems with the sensors by telling me which devices are offline, the most used resource, and much more useful info. In my job I need to test a lot of different software that we sell. I have used some that are very similar to UMA and setting them up is always a big annoyance. Adding resources and users to Vision is as easy as you think it would be, just a few button presses and you're good to go. Vision helped us a lot during lockdown, and it continues to help us as people make their way back into the office. We get to see how busy our offices are around the globe and it gives us a good insight into what days are the busiest. This helps me as I need to be in the office when others are, before UMA I would go in and be on my own, however now I can see in advance when I will be needed.

CONS

UMA Vision is still early in development. This is a good thing because you can request features and UMA listens, however, it also means there might be something you want that isn't readily available. Again though, you can request these features and they release new updates very regularly.

Vendor Response

Thank you very much for taking the time to review our Platform Lewis.

Replied October 2021

Pete

Public Relations and Communications, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

A nice simple desk booking platform

Very easy to work with. The reporting and planning was very useful when we were returning from lockdown

PROS

It was really easy to roll out. The initial configuration done was well managed with the UMA team and any additional suggestions were always looked into

CONS

I can only think of little things, - having to go tot he admin portal to make a news starter have permission to use the platform. Most of the challenges are reminding staff to book but we have worked with UMA and we have a solution ready for a touch screen device to book a desk when staff arrive,

Vendor Response

Thank you very much for reviewing Pete this means a lot to us.

Replied January 2023

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

UMA Vision (A vision of the future)

Our overall experience has been very positive. Honest, open and transparent communication with the UMA team has resulted in a positive partnership moving forward.

PROS

The UMA Vision software is easy to deploy using the O365 tenant system that was already in place so there was limited work required from IT. Once deployed users have a multitude of ways to book resources (rooms & desks) and can quickly see what is available to support a confident return to the office as part of our hybrid strategy.

CONS

No. Nothing that I can think of currently.

Reason for choosing UMA Vision

We chose UMA due to ease of use, technical support, deployment support and integrations.

Vendor Response

Thank you very much for the feedback it really does mean a lot to us.

Replied February 2023

Andrew

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

Room Booking Saviour

PROS

Fantastic team that go above and beyond with onboarding/support. Product is easy to use and intuitive

CONS

Using the software properly requires behavioural change if your company isn't familiar with similar solutions. This is more a company problem than an UMA problem!

User Profile

Molly

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Experience with UMA

PROS

The ease of use of UMA has made it a great addition to office life. The UMA team are open to hearing suggestions on the product and are helpful when it comes to any issues. Customer support is great and the software itself is easy to use.

CONS

The mobile app version of the product could be improved

Vendor Response

Thank you very much for reviewing Molly this means a lot to us.

Replied January 2023

User Profile

Leanne

Verified reviewer

Education Management, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Desk Booking & Meeting Room Scheduler

PROS

Very easy to use and deploy within the organisation.

CONS

Nothing, it is perfect & the UMA Team listen to any suggestions we have & occasionally developed them!

Vendor Response

Thank you very much for taking the time to review UMA we value the feedback.

Replied January 2023

User Profile

Ian

Verified reviewer

Computer Hardware, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Super simple and easy to use software

Easy to set up and integrate with Outlook, easy for staff to use, nice looking interface. Would definitely recommend.

PROS

It solved a problem for desk management and meeting room booking in our business. Especially since Covid we have to have tighter measures to manage who is working from each desk and at what times and UMA does that for us.

CONS

There is no aboility to book a meeting room for longer than a day. This is a common requirement for us. For example if we want to book a meeting room for a week of training then this means we have to book one day at a time.

Vendor Response

Thank you Ian for the great feedback.

Replied December 2021

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