Planning Pod vs Tripleseat
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.4 / 5
4.7 / 5
Functionality
4.1 / 5
4.4 / 5
Last Review Written
July 7, 2024
June 6, 2024
Pros/Cons
Pros
- As a florist who specializes in weddings, this software actually offered more than I needed, but I would highly recommend it to any event planners in need of outstanding planning software.
- The ability to organize items into different parts for the events (invoices, contacts, contracts) yet have them all interconnected and retrievable is superb.
- I like the ease of use, it is dummy proof. I like that my other professionals and cliens can also use it for certain events and I love the built in floor plan.
Cons
- Flexibility of PDF reports, on-screen reports, and customization. Also the calendar sync does not work properly, which makes it useless for scheduling appointments.
- The budget update is terrible. Not user friendly at all and is very confusing for me and my clients to see categories and line items.
- It is frustrating that you can't link the invoices to the budget.
Pros
- Like before, we love the contract editing possibility. I also love the notifications and reminders that you can set for yourself.
- Gather is very user friendly and helps me keep our event calendar clean and organized. It is fantastic for communicating with both guests and our management team throughout the company.
- I find it to be user friendly for all levels of technical ability. Its quick and easy to use and I love the ability to share banquet event order changes with the guests in real time.
Cons
- The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.
- Sometimes the information we put in the system is also not updated properly and we need to refresh the page a few times. We've missed or messed up catering orders for that reason.
- The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
