The ease of use for the customer was outstanding and worked well. Also Customer service was the best on any software I've used.

This has been a great solution for our theatre group. It has aided in cash flow, important for us.

Setting up an event and linking to websites is pretty easy and self explanatory. I highly recommend TicketPeak for your next performance.

Some of the weaknesses have been addressed and they have added to what you can do over the past two years.

We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales.

The customer service is great. Whenever I have a question, or something I am trying to figure out, I can simply contact your customer support.

It is a great for the money. They provide excellent customer service, personal attention to needs that arise.

TicketPeak makes purchasing tickets quick, easy, and affordable so audience members can focus more on enjoying the show.

We have not been disappointed. Most of the theater goers are seniors and they are thrilled with the ease of buying tickets online.

Pros: Very easy to use; Our ticket buyers love it. So nice that everything is automated and we don't have to worry about tickets.

It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.

With multiple events over multiple days it was difficult for me to see exactly where the revenue and the commissions were.

Easy to setup and integrate. At anytime, we know how many people have signed up for each event.

Great system, that is always improving. We love the new Classes and Auditions features.

Some things are a bit difficult to navigate. Seating charts are small.

A wonderful alternative to the higher-priced ticketing sites, with stellar customer service.

Excellent customer service, they will spend as much time as it takes to make sure it works the way you want it to, and that you are able to understand how it is working.

Instantly responsive to any question I've had and gives great advice and instruction. The product is imminently user-friendly and with Louis, very easy to setup and get started.

Louis Lamoureux is the absolute BEST person I've ever had the pleasure of dealing with.

Ease of use, functionality and customer support.

We've used them for over nine years and have been very pleased.

Confusing to customers when sales get turned off - we have worked through this though w more communication.

Training was easy, it's very intuitive. Our customers have asked for online technology for a long time and they are happy too with the ease of use of the software.

TicketPeak has been a great fit for our organization. So easy to learn, and service is wonderful.

Buyers love the self selection. Integrated well with our merchant account.

Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately.

The customer service, ease of use, and variety of features.

I have appreciated the versatility of the platform, especially for a small, black-box theatre like ours.

It's hard to customize and overall relatively sterile looking.

TicketPeak is easy to use and has increased its functions over the past two years. They have great customer service and have been great to works with.

Good value for the money. My representative was good at responding to my questions in a timely manner.

He has worked with every request we’ve have had and we greatly appreciate the flexibility.

The staff is good at figuring out what you want and helping you accomplish it. And they are constantly upgrading the software.

Customer Service!!! I would give it 10 stars if I could. Prompt, reliable and helpful and if I make a suggestion for a change or addition it is done within minutes.

They have an amazing support staff. Very quick response time.

I will even email a question to support sometimes and they will send me a video tutorial answering my question. I cannot say enough good things about EBE.

Customer support is great and quick to respond. Some of the features are not intuitive, but clunky.

This program makes organizing event leads, calendar, payments, contracts, invoices so easy. EBE is super user friendly.

We are still learning all the features that we can benefit from.

The support I receive from the company. The thing about softwares is they all require time getting to know the system and figuring things out.

What is important for me is having the support I need to figure it out. This company hands down has the best support I've seen in quite some time.

Too much room for error when keying in multiple sections during the initial setup process for an event.

This, plus QuickBooks, represents all I need for my back office systems. It's made my life 100x easier by keeping all of my data in one place.

I just love how sample and easy this software is to understand and use. I just can’t imagine booking events without it.

I'm not sure I'm using EBE in the exact way it was intended.

We are a small volunteer run nonprofit organization that rents out an historic wedding and event venue. We are thrilled to have transitioned from a manual reservation process to Event Booking Engines.

Good, responsive tech support by phone or email--my many questions are quickly answered. Some good customization and integration options.

This software has helped us with reports and organizing our daily client interactions. I cannot say this enough...support is outstanding.

The calendar is easy to use, and while I haven't used the payments/contracts features, they seem like they will be a real help when we get into the heat of our event season.

I like the widgets for the website the most. Customer Service is fantastic...very personal.

US Dollar


TicketPeak is ticket software for frequent event producers, schools, non-profit's, sport venues and more. It is a web-based electronic ticket solution with print-at-home ticketing, assigned seating, mobile check-in app, mailing list integration and built-in credit card processing. It also offers features such as registrations, auditions management, subscription setup, season ticketing, flex passes, ticket printing and customization.

Best for organizations that sell a minimum of 2,000 tickets per year and put on many events per year.

TicketPeak’s uses are extensible and allow for considerable experimentation on the part of the user. Designed by concert musicians with the idea in mind of streamlining how tickets are sold at the local level, the system works as well as for all types of live performances, cinemas, dinner theaters, and sporting events, workshops. For non-profits, TicketPeak is useful for selling tickets to events such as charitable galas, auctions, and the like. TicketPeak also manages ticket exchanges. 

TicketPeak generates a variety of reports to help users keep track of available seating and sales performance. Use the social media tools to share events through Twitter and Facebook. The system can also integrate with external email marketing platforms such as MailChimp and Constant Contact.

TicketPeak is cloud-based online ticketing solution for event management that automates the ticket selling process for organizers and enables customers to purchase tickets online through desktop or mobile device.

TicketPeak offers features such as general admission and seat reservations, which enables customers to select their preferred seats for events. The reserved seating feature comes with optional automatic social distancing capability.

Ticket redemption can be done through barcode readers or smartphones using the TicketPeak Check-in app available on the Apple Store or Google Play.

TicketPeak caters to both box office and online registration-based ticketing needs of organizers. The product offers separate price ranges for profit-based and non-profit enterprises, which includes a combination of per ticket cost and a percentage of the ticket value.



LongDescription

Support Ticket Management

Season Tickets

Electronic Payments

Customer Data Management

Barcode/Ticket Scanning

Customizable Reports

Credit Card Processing

Attendance Management

Mobile Ticketing

Customer Database

Registration Management

Calendar Management

Onsite Ticketing

Promotions Management

Online Ticketing

Reserved Seating

Mobile Access

Sales Reports

Ticketing

Concessions Management

Event Scheduling

Social Media Integration

Event Ticketing

Reporting & Statistics

Attendee Management

Seating Map

Event Management

Ticket Reservations

Reporting/Analytics

Print-at-Home

Social Promotion

Point of Sale (POS)

Personalization

Payment Processing

Confirmation/Reminders

Online Registration

Event Tracking

Communication Management

Customizable Fields

For Film Festivals

Attendee Tracking

Data Import/Export

Email Templates

Multi-Location

Contact Management

Booking Management

Email Marketing

Online Payments

Real Time Data

For Music Festivals

Email Reminders

Real-Time Updates

Email Management

Class Registration

Multi-Facility

Discount Management

Real Time Reporting

Customizable Forms

Third-Party Integrations

Volunteer Management

Priced at .75 (USD) per ticket plus 1.5% of the total ticket price. Discounts are available for non-profit organizations.

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TicketPeak

Live Online

Documentation

Event Booking Engines is a cloud-based software platform designed to help Venues, Hotels, Caterers, Restaurants and Hospitality Groups manage their events, calendar, tasks, proposals, contracts, payments, lead transfer and event ticketing. Key features include lead and customer management, online signature capture, calendar integration, messaging, user permissions and room scheduling.

Teams using Event Booking Engines can send custom proposals, log events, sign contracts, receive online payment and schedule vendors/staff for various events. Our platform provides numerous website plug-ins such as the client portal, tour requests, lead forms and more, which can be integrated with customer websites, optimizing the web visitor and customer experience. Additionally, users can automatically create as well as reassign tasks, and update activities on the master calendar for improving business processes. 

Event Booking Engines facilitates integration with various third-party applications such as FreshBooks, Xero, QuickBooks, ClickSend, MailChimp, Constant Contact, Facebook, Instagram and Stripe. The platform offers reporting and central dashboards, helping users monitor critical components of their business and ensure operational efficiency. Event Booking Engines provides support via phone, email and an inquiry form.


 






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