About Auction Software

Auction Software is designed to help businesses of all sizes manage reverse, forward, penny and silent auctions via a unified portal. The platform enables organizations to create deploy and manage e-commerce websites to sell products/services.

Auction Software comes with white-labelling capabilities, which enable enterprises to create personalized websites with custom themes, colours, logos, images and other elements to establish brand identity. It offers a host of features such as APIs, products dashboard, bidding management, customizable profiles, communication management, social media log in, custom reports, and more. Additionally, administrators can send email/text messages to customers to notify them about pending transactions.

Auction Software lets ...


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Supported Operating System(s):

126 Reviews of Auction Software

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(103)

103

4 stars

(20)

20

3 stars

(0)

0

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 126 results

January 2019

User Profile Picture

Jedidiah from Chivalry.com

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Reliable, Affordable, Quality e-Commerce Services

We've experienced positive business relations with Auction Software for 5 years. They've always been reliable and capable of solving almost any e-commerce issue we've faced. Auction software has always provided excellent service and capable teams to handle all essential aspects of our e-commerce product creation timelines. From product management to design to development and live-launch, Auction Software is highly skilled for every step of the way.

Pros

Everything is easy with Auction Software. Auction Software's team helped us create and grow two e-commerce companies that I've managed from the ground up. And in both scenarios all work was performed with transparency and full reliability. Everyone at Auction Software is professional, trustworthy, and accountable in their work. And their proprietary software makes everything simple to manage along the way.

Cons

I can't think of many cons with Auction Software.

October 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Extremely satisfied customer this is now the 2nd project we have had built by auctionsoftware.com

This is my 2nd project/business built by auction software and we have been extremely demanding and every aspect has been built as requested. I have used 3 other software companies before going to auction software and we had nightmare situations with the other 3 companies that wasted a lot of money and time. With the other 3 companies either the software would not work or they could not debug and with other 3 companies used before Auction software they always had major issues with getting PayPal to work. . Auction software was excellent at debugging and making the software stable and THAT makes a huge difference and also Auction software's contacts with PayPal are excellent and they always get PayPal to respond next day and get the Payments working, THAT is worth it's weight in gold to us. What I like about our experience with Auction software is it's not ALL about money with them they ALWAYS want us to be happy. We still use them for development and maintenance and there is good accountability for hours but quite often we find the amounts we pay are more favourable towards us than actual hours worked, When it comes to work done for internal bugs for example, in those type of circumstances Auction software takes responsibility for liability for those hours and we are not charged for them and THAT say's a LOT about Auction software. They are not trying to squeeze us for every last penny, I find them to be VERY trustworthy and I could not imagine ever going anywhere else.

Pros

I liked the customization options as it is very flexible and can meet extremely demanding and complex requirements. I also liked that we did not need to spend a ton of money on branding design as it looked great straight out of the box. The support during and after development is absolutely great. The cost is a big factor for us and I find it's extremely good value for money. I had very bad experiences with other companies before using auction software and auction software turned things around for us simply because they can make stuff work and make the software stable

Cons

I didn't have any criticisms and I think that say's a lot

August 2021

Tim from Trubids

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

New client using Auction Software

Pros

The Auction Software team is one of the best project management groups I've ever worked with. They are very responsive and they follow up as well.

Cons

There aren't any cons to that I can think of regarding the software.

December 2019

User Profile Picture

Ilia from Tech Data Australia & New Zealand

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

December 2019

Don't bother.

Dreadful.

Pros

What we liked most, was the idea. We spent just over a year building and customizing the platform on the premise that after the development and subsequent 12 month maintenance contract we could take control of our creation.

Cons

Unfortunately, as soon as the maintenance contract kicked in, the developers and the owner did not seem to care that our website did not process payments. There was no accountability for prepaid hours and the site was not hosted in Australia as per our contract. There were countless other issues and lies. We spent 2-3 months chasing them for a solution. They only started to care when we cut their monthly maintenance payments by 40%. It took us an additional 2+ months to fix the issue ourselves. Our contract with this developer stipulated that we would own the rights to use and host the final product. However, the company seems to be in some sort of financial trouble, the owner repeatedly asks for additional fees and is trying to come up with a way to have us pay a subscription. Either an ongoing fee to use the bidding engine, a new maintenance contract, a new fee of $2250 to "convert the code"?! - why should we pay extra to convert code on a product which we already paid for to develop and own?

Response from Auction Software

Replied January 2020

Business is a two way street and customer is the king. We strongly believed this. Even though the customer was unreasonable, we worked many hours including paypal issue which was not ready . In spite of 4 outstanding 180 days past due payment (May-Aug), we did not stop the work on a good faith till Dec 19. We offered $75 hosting but customer declined and would like to host in Australia for free which is totally ambiguous. We can't take a risk on our IP that is worth more than $1M and 8 years of 100s of people hard work. We gave 4 solutions all rejected. In addition GitHub was provided in Jan 2019. Customer was happy till Nov 2019 in Dec since their idea did not work they started low balling us and tire kicking .Developing greatest product takes vision, co-operation, commitment and focus.However, this only motivates our team to give even better product & service to our existing & future customers. More facts [SENSATIVE CONTENT HIDDEN] and [SENSATIVE CONTENT HIDDEN]. Also contract can be shared.

July 2021

Kevin from Farm Fayre

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2021

Great software

Pros

We’ve been working with Raj and team for a year now and are very happy with the end results. Raj is always wonderfully responsive to any queries. He has a couple of real gems on his team, and we particularly enjoy working with Yifei whom is quick and understands our needs first time each time. The software is of very high quality, and runs seamlessly.

Cons

Thus far the software does everything we ask of it, or gets updated.