Auction Software

RATING:

4.76

(137)

About Auction Software

Auction Software is designed to help businesses of all sizes manage reverse, forward, penny and silent auctions via a unified portal. The platform enables organizations to create deploy and manage e-commerce websites to sell products/services. Auction Software comes with white-labelling capabilities, which enable enterprises to create personalized websites with custom themes, colours, logos, images and other elements to establish brand identity. It offers a host of features such as APIs, products dashboard, bidding management, customizable profiles, communication management, social media log in, custom reports, and more. Additionally, administrators can send email/text messages to customers to notify them about pending transactions. Auction Software lets account manag...

Auction Software Pricing

Auction Software pricing starts at $70.00 per month for Small, $249/Month for Medium and $5000/Year for Large businesses. It provides demo for small, medium, and large. See additional pricing details on the website.

Starting price: 

$70.00 per month

Free trial: 

Available

Free version: 

Not Available

Auction Software reports
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Auction Software Reviews

Overall Rating

4.76

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Auction Software

1 - 5 of 137 Reviews

Eduard

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Marketplace and Auction software

PROS

Simple to use, usability, design, many features available

CONS

Not for the moment, all features work properly

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Extremely satisfied customer this is now the 2nd project we have had built by auctionsoftware.com

This is my 2nd project/business built by auction software and we have been extremely demanding and every aspect has been built as requested. I have used 3 other software companies before going to auction software and we had nightmare situations with the other 3 companies that wasted a lot of money and time. With the other 3 companies either the software would not work or they could not debug and with other 3 companies used before Auction software they always had major issues with getting PayPal to work. . Auction software was excellent at debugging and making the software stable and THAT makes a huge difference and also Auction software's contacts with PayPal are excellent and they always get PayPal to respond next day and get the Payments working, THAT is worth it's weight in gold to us. What I like about our experience with Auction software is it's not ALL about money with them they ALWAYS want us to be happy. We still use them for development and maintenance and there is good accountability for hours but quite often we find the amounts we pay are more favourable towards us than actual hours worked, When it comes to work done for internal bugs for example, in those type of circumstances Auction software takes responsibility for liability for those hours and we are not charged for them and THAT say's a LOT about Auction software. They are not trying to squeeze us for every last penny, I find them to be VERY trustworthy and I could not imagine ever going anywhere else.

PROS

I liked the customization options as it is very flexible and can meet extremely demanding and complex requirements. I also liked that we did not need to spend a ton of money on branding design as it looked great straight out of the box. The support during and after development is absolutely great. The cost is a big factor for us and I find it's extremely good value for money. I had very bad experiences with other companies before using auction software and auction software turned things around for us simply because they can make stuff work and make the software stable

CONS

I didn't have any criticisms and I think that say's a lot

Avi

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Terrible service and outdated software

We've spent tens of thousands of dollars with Auction Software and ended up going with another company. We were never given access to our own hosting which we were paying for and had so many code issues with the application they have developed for us which made it easier to start from scratch.

PROS

Existing features that eliminate the need to develop from scratch.

CONS

Outdated software running on old Ruby version that cannot be updated.

Vendor Response

Avi licensed our S/W "TopExpert.com.au" project in 2018, referred another customer "Ilia T"as well. In Feb (2019) emailed as below. "Hi AS, I hope everything is well. We've made the unfortunate decision to shut Top Expert down due to no traction on the business side". So, we gave backup in encrypted form to run on their server. It was clear from on-boarding and very well spelled in Contract small & medium product is cost effective to go live in 3 weeks. We give front end code (React.js / DB, unencrypted) , back end code in Ruby or Node (Encrypted) , It's like purchasing Microsoft Office for $10 and asking to give the code of the MS office since you paid for it. Also path to upgrade to large was rejected. It is unfortunate that the customer says our code is bad, wants our source code. Say to us No Traction and go to another development company. Using our software, $160M credit card transactions processed in 2019/20. Our Policy is same for all, check website - BuyNow - FAQ - Q&A- 8

Replied July 2020

Matthew

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Successfully took on a challenging product

AuctionSoftware was not only affordable, but they were willing to step out of their comfort zone by working with 3rd party vendors for payment and shipping that they hadn't interface with before. Through the difficult parts of the project, our assigned project manager kept the team on task and communicated often with us to clarify requirements for the project to make sure we were satisfied with the implementation of our website. It was a pleasure to work with the entire AuctionSoftware team. I would highly recommend them for anyone that needs an eCommerce site developed for them.

PROS

- affordable - good communication - issues/bugs resolved quickly - project tracking was seamless in CaseCamp - team went above and beyond to ensure our satisfaction with the product - implemented new features that didnt exist in their base templates. This was a must for us and they delivered very well.

CONS

None really, the project took longer than expected to be delivered, but due to the complexity it was understandable. The CEO was very apologetic about the delays and worked with us and the team to ensure completion as fast as possible.

Takumi

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Long journey and been great! Far better than existing auction houses

Good to be independent and directly working with a team to fit your needs, they work quickly to fix bugs and have teams working at all times of the day. Great team and communication and project management, [SENSITIVE CONTENT] is a good manager of time and resources.

PROS

It is much more modern and modular. You can customize your software to make it easier to use and understand with your exact needs and the backend is much more modern and visually appealing/easy to use vs existing large auction houses. Definitely worth the money to customize it and have an easy to use and efficient backend specifically designed to how you do business.

CONS

Software development comes with bugs and glitches and there are always bugs/glitches happening, we are in a beta phase until that is all smoothed out. Must also be very specific with your needs for changes to the website, but again, these are all things that come with developing a software.

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