All Auction Software Reviews

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Eduard

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Marketplace and Auction software

PROS

Simple to use, usability, design, many features available

CONS

Not for the moment, all features work properly

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Extremely satisfied customer this is now the 2nd project we have had built by auctionsoftware.com

This is my 2nd project/business built by auction software and we have been extremely demanding and every aspect has been built as requested. I have used 3 other software companies before going to auction software and we had nightmare situations with the other 3 companies that wasted a lot of money and time. With the other 3 companies either the software would not work or they could not debug and with other 3 companies used before Auction software they always had major issues with getting PayPal to work. . Auction software was excellent at debugging and making the software stable and THAT makes a huge difference and also Auction software's contacts with PayPal are excellent and they always get PayPal to respond next day and get the Payments working, THAT is worth it's weight in gold to us. What I like about our experience with Auction software is it's not ALL about money with them they ALWAYS want us to be happy. We still use them for development and maintenance and there is good accountability for hours but quite often we find the amounts we pay are more favourable towards us than actual hours worked, When it comes to work done for internal bugs for example, in those type of circumstances Auction software takes responsibility for liability for those hours and we are not charged for them and THAT say's a LOT about Auction software. They are not trying to squeeze us for every last penny, I find them to be VERY trustworthy and I could not imagine ever going anywhere else.

PROS

I liked the customization options as it is very flexible and can meet extremely demanding and complex requirements. I also liked that we did not need to spend a ton of money on branding design as it looked great straight out of the box. The support during and after development is absolutely great. The cost is a big factor for us and I find it's extremely good value for money. I had very bad experiences with other companies before using auction software and auction software turned things around for us simply because they can make stuff work and make the software stable

CONS

I didn't have any criticisms and I think that say's a lot

Avi

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Terrible service and outdated software

We've spent tens of thousands of dollars with Auction Software and ended up going with another company. We were never given access to our own hosting which we were paying for and had so many code issues with the application they have developed for us which made it easier to start from scratch.

PROS

Existing features that eliminate the need to develop from scratch.

CONS

Outdated software running on old Ruby version that cannot be updated.

Vendor Response

Avi licensed our S/W "TopExpert.com.au" project in 2018, referred another customer "Ilia T"as well. In Feb (2019) emailed as below. "Hi AS, I hope everything is well. We've made the unfortunate decision to shut Top Expert down due to no traction on the business side". So, we gave backup in encrypted form to run on their server. It was clear from on-boarding and very well spelled in Contract small & medium product is cost effective to go live in 3 weeks. We give front end code (React.js / DB, unencrypted) , back end code in Ruby or Node (Encrypted) , It's like purchasing Microsoft Office for $10 and asking to give the code of the MS office since you paid for it. Also path to upgrade to large was rejected. It is unfortunate that the customer says our code is bad, wants our source code. Say to us No Traction and go to another development company. Using our software, $160M credit card transactions processed in 2019/20. Our Policy is same for all, check website - BuyNow - FAQ - Q&A- 8

Replied July 2020

John

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Auction Software custom build

We started Blowfish (a B2B food surplus marketplace) in the fall of 2021. After months of discovery we felt it was best to work with an auction software company that was reliable and experienced. Everyone we talked to in the online auction industry mentioned Auction Software as industry leaders. Auction software has a robust development team that delivers. Our marketplace needed many customizations and Auction Software managed to provide us with everything we wanted. They are experts and i would highly recommend working with them.

PROS

- I was impressed with the overall quality. The ux / ui design is beyond what we expected. - inexpensive - Customer support and responsiveness is really good. We had a ton of customizations which required a lot of communication. Most of our communication was done through Casecamp which is their custom online project management tool. It was easy to use and was a big help. - Custom software provided a Project manager named [SENSITIVE CONTENT] who was very informative and helpful. [SENSITIVE CONTENT] was always available and an expert in the online auction space. Auction Software cares and want their customers to succeed. Blowfish would not be where we are today if we did not go this direction. We look forward to our continued success alongside auction software.

CONS

- Really not much in terms of cons. For the amount of money we spent we feel we have an amazing piece of software.

Reason for choosing Auction Software

They took the time to provide us with with the answers we were looking for. A number of recommendations from auction specialists.

Matthew

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Successfully took on a challenging product

AuctionSoftware was not only affordable, but they were willing to step out of their comfort zone by working with 3rd party vendors for payment and shipping that they hadn't interface with before. Through the difficult parts of the project, our assigned project manager kept the team on task and communicated often with us to clarify requirements for the project to make sure we were satisfied with the implementation of our website. It was a pleasure to work with the entire AuctionSoftware team. I would highly recommend them for anyone that needs an eCommerce site developed for them.

PROS

- affordable - good communication - issues/bugs resolved quickly - project tracking was seamless in CaseCamp - team went above and beyond to ensure our satisfaction with the product - implemented new features that didnt exist in their base templates. This was a must for us and they delivered very well.

CONS

None really, the project took longer than expected to be delivered, but due to the complexity it was understandable. The CEO was very apologetic about the delays and worked with us and the team to ensure completion as fast as possible.

Takumi

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Long journey and been great! Far better than existing auction houses

Good to be independent and directly working with a team to fit your needs, they work quickly to fix bugs and have teams working at all times of the day. Great team and communication and project management, [SENSITIVE CONTENT] is a good manager of time and resources.

PROS

It is much more modern and modular. You can customize your software to make it easier to use and understand with your exact needs and the backend is much more modern and visually appealing/easy to use vs existing large auction houses. Definitely worth the money to customize it and have an easy to use and efficient backend specifically designed to how you do business.

CONS

Software development comes with bugs and glitches and there are always bugs/glitches happening, we are in a beta phase until that is all smoothed out. Must also be very specific with your needs for changes to the website, but again, these are all things that come with developing a software.

User Profile

Mila

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2017

AuctionSoftware.com exceeded expectations creating DominusComputers.com

The software used is our direct source of income. Without it we would not function as a company. We do recommend the software from AuctionSoftware.com and highly recommend them personally. We don't know of anyone else who would have been so willing to work so hard at customizing their product to suit their clients needs.

PROS

The auction software is easy to use and we at DominusComputers.com continuously get compliments on how the site looks. We've had a few problems arise, but AuctionSoftware.com has always been quick to correct the issues.

CONS

We wish several features were included in the product such as pages to edit FAQ's, About Us, How we Work, Terms of Service. We added them in our product, but we believe these should be included for those who aren't as knowledgeable in HTML programming. It did take longer for our site to be built than we liked. However, we prioritized full functionality and sacrificed the additional time to ensure when the site went live everything worked as expected.

James

Verified reviewer

Legal Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Feature-Rich and Customizable - I wish I found them 4 years ago!

PROS

This software is extremely intuitive with the amount of transactions and scenarios it can support. The team is always responsive with any concerns presented. The team has built a product that can support your auction business at any scale.

CONS

I don't have any cons about the software itself. It works quickly and is reliable.

Kevin

Verified reviewer

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2021

Very Good Auction Platform

PROS

We are starting the implementation of the tool, but so far Auction Software has been taking care of all those details we have asked. Our crew is pretty happy about what we have shown them because it's a great improvement from our previous auction app. We were able to send our data using APIs and this new platform is processing it very fast, that means almost real time publishing for us, which is great because we normally have very big auctions, with hundreds of lots publishing at the same time.

CONS

I can't think of many cons with Auction Software.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great partner to work with

Auction Software has been awesome to work with. As a startup, they have been very responsive to our constantly changing needs and priorities. We asked for some new functionality and the US team rolled up their sleeves and quickly developed a solution.

PROS

Their software was quickly implemented and has a lot of features that were ready to go on day 1 of going live. The development timeline was definitely shorter than anything we would have built from scratch.

CONS

There hasn't been anything so far that we have found.

Jason

Verified reviewer

Wholesale, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

We launched our new company using Auctions Software from day one.

PROS

The Dev team has been very responsive and helpful since day one. We have been working with the team since the day we launched our company, so we've been learning as we go and the Dev team has been great at helping create solutions to help us streamline our operation.

CONS

I wish there was a way to fully integrate with Quickbooks. The dev team spent a good amount of time trying to develop the integration the way we needed it to work but there were a couple of hurdles we couldn't cross.

Kevin

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

Great software

PROS

We’ve been working with Raj and team for a year now and are very happy with the end results. Raj is always wonderfully responsive to any queries. He has a couple of real gems on his team, and we particularly enjoy working with Yifei whom is quick and understands our needs first time each time. The software is of very high quality, and runs seamlessly.

CONS

Thus far the software does everything we ask of it, or gets updated.

Henson

Verified reviewer

Sports, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2021

Good Leadership and Sharp Development Team

Overall good, but would be great without the missed deadlines and bas cost estimates. Need more communication from the development team on that end.

PROS

The development team was able to execute my vision and keep the initial development within budget. Always have good communication with the [SENSITIVE CONTENT HIDDEN].

CONS

Deadlines slip and on a couple of occasions, cost estimates have proven to be way off.

Stephen

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2017

Good result with some hick ups in the process

Fully tailor made product. Completely made as per my demands and wishes.

PROS

Fully tailor made. Made to your wishes and ideas. Team implements your ideas. Quick intervention when asked for help.

CONS

Had to work a lot for myself. Did many reviews and found errors that could be avoided. Because of this reason developing process was stressfull. But i have to say also that this was a large project with a lot of demands and complexity.

Nima

Logistics and Supply Chain, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

We are really happy with the work done. The team was very responsive and creative.

Increased earning potential. This software helped us create a revolutionary platform in logistics industry.

PROS

What we really liked was the visual aesthetic and ease of use. Furthermore the ability of the team to implement complicated requests and features.

CONS

We really cannot think of anything that we do not like about this software or the team that we worked with.

Stavros

2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2016

Effective cooperation in the long run!

After 1 year of working with the team of auction software , I can say that they are professionals and they have team members with different set of skills. I absolutely recommend to cooperate with auction software for high quality results.!

Dragos

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2016

IT Manager of Online platform based on auctionsoftware.com product

I have got to know about auction software while searching for providers for online bidding solutions Capable of fulflilling my company's business plans. I made my shortlist of options and had in mind calling different companies. Based on reviews already found online and how easy was to understand their solution portfolio, capabilities and pricing structure, I emailed them and got in contact with Auction Software. Not needed to try other phone calls with other potential option I got quickly the answers to all our questions from Mr. Raj the CEO of the Auction Software company and in less then one week contract was signed and our project team assigned and customization work was ongoing. The Auction Software development team and assigned project manager helped us in a proffessional manner to put our ideas into a user friendly, easy to use online platform as per our vision. We have reached a stable version with our first release and definitely will continue our collaboration with Auction Software for the future. Glad for our collaboration, recommended!

Tommy

Events Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Amazing

My experience couldn't have been better. The dev team was beyond easy to work with, very responsive, and very fast. I will definitely be using these guys again!

PROS

Software was VERY easy to use, clean UI and fun to use.

CONS

I had no issues with the software. I love the software.

Omar

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT