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Bizzabo Software

44 reviews(4.5/5)
44 reviews(4.5/5)

Bizzabo is a cloud-based event management solution that caters to the needs of professional event planners, such as conference and corporate event planners.

Bizzabo offers event management capabilities such as event registration and ticketing, on-site check-in, PayPal and credit card integration, contacts management, sessions and agenda management and flexible price settings.

Bizzabo also offers event marketing features such as promo codes, tracking links, custom event website creation and customized embeddable widgets. Real-time polls, surveys and one-on-one messaging between participants are available to encourage audience engagement.

The system also offers reporting and analytics functions such as an event dashboard that can display registrations status, revenues, engagement and more, and trends analysis allows users to learn from past events.

Third-party integrations include optional registration through LinkedIn and building an event community on Slack. Mobile apps for Android and iOS are available.

Supported Operating System(s):
Web browser (OS agnostic)

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44 Reviews of Bizzabo

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  • Verified Reviewer

    Number of employees: 5,001-10,000 employees

    August 2018

    Am I buying a used car or event software?

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the features. It's more for large conferences rather than medium or small. Which is probably the reason for the high pricetag.

    Cons

    I put up with pushy cold call/telemarketer calls for almost 2 years from this company. Each time they would call I let them know the timeframe that I look at implementing any changes for our event department. I would give them a date to call me back to discuss. Not one time did they ever listen. Then when I finally wanted to consider implementing the software in our business, I was told that there was nothing available for less than a month. Are you kidding me? I didn't need half of the features that the girl was pushing. She promptly told me that if anything changed with our budget that I should give her a call back. Lol
    Bizzaboo CEO....stop recruiting used car saleswomen to push event software. I dont have the time or the patience to retrain them ever time they call me.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp

  • Sascha from GOGLA

    Number of employees: 11-50 employees

    August 2018

    A flexible and responsive event management solution with great customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Bizzabo is a great event management/marketing tool for organizations which would like to benefit from a comprehensive package solution, including an event website and app. Their customer support is great and helpful. What I truly appreciate is that Bizzabo constantly seeks to improve their product - for us the only functionality missing at this point is the option to schedule one on one meetings for attendees via the app, but this seems to be in the pipeline for the near future.

    Pros

    + Event packages include website and mobile app
    + Integration options with existing tools such as MailChimp
    + Great and responsive customer support
    + Easy to set up ticketing and payment systems
    + Constant development and improvement

    Cons

    - Missing functionality to schedule 1 on 1 meetings (but Bizzabo seems to work on it)
    - Polling functionality didn't work as smoothly as expected

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Eef from Active & Intelligent Packaging Industry Association

    Number of employees: 51-200 employees

    August 2018

    Excellent tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is a complete system. Finance, planning, website and App! What more do you want?

    Pros

    User friendly and a great back office system. I use it now for 2 years and it makes our work as congress organizer easy.

    Cons

    Sometimes they let their IT people design the system. But they are not congress organizers

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Ifat from AKT

    Number of employees: 51-200 employees

    August 2018

    2nd year with bizzabo

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great platform, full suite solutions, Very easy to use, great support service.

    Pros

    1. Easy to use - Bizzabo includes many useful features that simplify the usage for the event organizer.
    2. Website Template – Bizzabo has good looking and clean website templates
    3. This is our 2nd event – so the ability to duplicate events was a time saver.
    4. Customer support is very good – Bizzabo support help as also by email and also by phone – Yaniv has been working with us so many times and spend a lot of time and effort to solve issues.
    5. Account Manager – the account manager (Adam) helped us to build the event and to learn the best practices. He was available to us any time we needed!
    6. Traning and Marketing – Bizzabo have lots of training session, blog, facebook community that help to optimize the marketing plan for the event.
    7. Upgrading – Bizzabo keep upgrade the looks of the website and the mobile app. they developing more features to be one step before others.

    Cons

    Overall the expertise was great, we faced some issues with the registration process, it was a little cumbersome, but we solved it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Ofir from Israel Mobile Summit

    Number of employees: 11-50 employees

    August 2018

    Best of breed event management system

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I have organized probably over 10 conferences with Bizzabo, it was great when I started with it, and ever improving since.

    Pros

    The UI is very intuitive, very fast and responsive. It allows managing multiple aspects of your event, including ticketing, website (i.e. speakers, sponsors, agenda) - adding a speaker is a snap since it takes most data from the speaker's LinkedIn profile. You can either use your own website, or integrate widgets in your own site (which I do).
    Everything is also reflected in an app which your attendees can use. Also attendees can network before and after the event using the app or the web interface.

    Cons

    I would like it also to have some sort of a 1x1 meetings scheduling system, hopefully that feature is in the pipeline since they already have all attendees data.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Robert from Center for Vision & Values

    Number of employees: 201-500 employees

    June 2018

    Looking at ways to help promote our events and increase attendance.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a nice tool and made us rethink how we manage events.

    Pros

    It was nice that all aspects of a successful event were all in one place--on the command center. Which allows for registration, marketing and management all in one interface.

    Cons

    The cost. Especially when coming from EventBrite. And the package only allowed 3 events per year which we would need to upgrade for more than that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Fabricio from Cooperativa Mixta Matasiete

    June 2018

    It's good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That a software gives you the opportunity to do a free trial is excellent. I like that it's an original product.
    Present customer service Live which is very good.
    And it's compatible with Android.

    Cons

    There are things that disappointed me for example that is a slow software, and the installation takes quite a bit. But the things that allow you to do this software are great.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Robert from Ashut Engineers LtD

    June 2018

    Bizzabo the real solution in planning organizational events and professional events

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was easy to track down the attendance ratio of participants in our events and conferences

    Pros

    There is a free trial of the software to test the applicability of the product before buying the original product
    It is easy to install and use the software
    There is support available in online and other modes

    Cons

    Its slow to integrate with other social media platforms
    In case of slow internet connection, using the software maybe a challenge

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • James from Pawacom Developers

    May 2018

    Best app to manage the attendee management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Planning the various events is easy now thanks to Bizzabo

    Pros

    There is live support to help in the various queries one may have after installing the software
    Its supported by the various leading platforms such as Android, Windows
    Easy to install and use

    Cons

    Requires some kind of patience while multitasking due to its slow integration with the various social media channels

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    May 2018

    Don't waste your time

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    There is nothing that I liked about this software. I will not use it again, and I do not recommend it.

    Cons

    Do not waste your time with this website. We used Bizzabo for an event and every email that we sent was flagged in 75% of our recipients inboxes because of Bizzabo's URL for the event website. There were so many bounces and unsubscribes!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    Marketing and registration in awesome combination!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Lots of time saved when able to market and administer your tickets one place.

    Pros

    We all know that it's not enough to sell tickets; you need to market event. With Bizzabo you can do all in one, which saves you lots of time and efforts.

    Cons

    Bizzabo is amazing, but why not offer even more features? An Event Planner needs lots of features that I'm sure Bizzabo could offer as well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • jane from LADIVA

    Number of employees: 2-10 employees

    March 2018

    ticket selling booster

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ticket selling booster
    amazing for marketing
    conference management and planning super tool, backbone to any large complex conference

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Sarah from UNDP

    February 2018

    Bizzabo provides a fantastic experience both to market your event and to facilitate networking

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing).
    The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution.
    Finally customer support was excellent.

    Cons

    We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team.
    We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Akande from Teach For America

    Number of employees: 501-1,000 employees

    January 2018

    Customer service is always quick to respond and is solutions oriented.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and modern design. I also like that it provides multiple templates to fit the mood/theme of your event. The most priceless feature...is the customer service and help/tutorial owl.

    Cons

    It doesn't offer intuitive registration (question) build-out and that's sorely needed in my organization. Also, I'd like to see a feature that allowed for isolated confirmation and group registration (ie, if a group is registering I need to know the names, dietary needs, media release, etc for each person but they should all be tied to the purchaser/one record)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Allison from Teach For America

    January 2018

    User friendly, modern site with incredible customer service and mobile app capabilities

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Bizzabo allows the many planners across our organization to generate sleek looking, user friendly event registration websites to meet all of our event types (large fundraisers, small networking event, conferences, etc.). On top of that, having the event app included (without a separate build) for every event is a huge selling point. Their customer service team is beyond exceptional in not only answering our questions, but working with us to solve for things that the platform may not be designed to do (and always with an incredible spirit of partnership).

    Cons

    The only piece we find ourselves wishing they had was an integration with a credit card swiping technology to allow for fast/easy donations or payments to be taken onsite at events

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Molly from Teach For America

    Number of employees: 1,001-5,000 employees

    January 2018

    Fantastic!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

    Cons

    I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Pam from Energy Conference Network

    September 2017

    I have only been working with Bizzabo for a short time but it has been a good experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Once you understand all of the parts it's pretty easy to use. I have also received great customer support.

    Cons

    That you can't just delete an event if you no longer plan to have it and don't want it to show on your upcoming events list.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Shaji from Future of Technology Summit 2017

    Number of employees: 11-50 employees

    August 2017

    Our first event and our first event product and they've been great with support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and clarity of content, feel the site loads quicker than most other website services we used. Support is great

    Cons

    I am learning social media, probably more intuitive social media integration. Works well for twitter, but need more integration with Facebook and google.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Sabia from ALPSP

    Number of employees: 2-10 employees

    August 2017

    A fantastic event platform that gives you more than just an event booking site. Love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Event registration system with website, app and many more features included.

    Pros

    The fact that we can build our own dedicated event website, with fantastic features such as the Community, sponsors page, etc. The app is also really cool, plus built in check-in facility. It is mostly very easy to use and has been a great asset for our conference this year, meaning we can get rid of paper brochures, attendee lists, etc.

    Cons

    I still struggle a bit with the reporting and the allocation of tickets / registrations. The number of registrations doesn't always reflect the actual number of people going, as it seems to include cancelled/refunded tickets. Also, it would be great to have a test site, as we can only make test bookings when the site is live, which means when we report on bookings, we always need to be aware that some are dummy ones. In Regonline you could do a test booking without it showing on your figures.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Stella from Q-Summit e.V.

    Number of employees: 11-50 employees

    August 2017

    Great help for planning and executing our first event!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The team at Bizzabo was always very helpful and supported us a lot (They also understand the value of good customer service, which is a big reason we're with them!).
    We used the software for our ticketing system, the organization of attendee data and emails.
    The landing pages have a great look and feel with easy backend editing and tracking capabilities. We really liked the simplicity and ease that it provides to help our attendees network.

    Cons

    We needed to purchase another software/hardware for the event to give our tickets out as badges.
    We mentioned this point to Bizzabo and they explained that their already working on cooperations to make the experience as a consumer even more easier.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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