Bizzabo Software

It's a nice tool and made us rethink how we manage events.

Pros

It was nice that all aspects of a successful event were all in one place--on the command center. Which allows for registration, marketing and management all in one interface.

Cons

The cost. Especially when coming from EventBrite. And the package only allowed 3 events per year which we would need to upgrade for more than that.

Pros

That a software gives you the opportunity to do a free trial is excellent. I like that it's an original product.
Present customer service Live which is very good.
And it's compatible with Android.

Cons

There are things that disappointed me for example that is a slow software, and the installation takes quite a bit. But the things that allow you to do this software are great.

It was easy to track down the attendance ratio of participants in our events and conferences

Pros

There is a free trial of the software to test the applicability of the product before buying the original product
It is easy to install and use the software
There is support available in online and other modes

Cons

Its slow to integrate with other social media platforms
In case of slow internet connection, using the software maybe a challenge

Planning the various events is easy now thanks to Bizzabo

Pros

There is live support to help in the various queries one may have after installing the software
Its supported by the various leading platforms such as Android, Windows
Easy to install and use

Cons

Requires some kind of patience while multitasking due to its slow integration with the various social media channels

Pros

There is nothing that I liked about this software. I will not use it again, and I do not recommend it.

Cons

Do not waste your time with this website. We used Bizzabo for an event and every email that we sent was flagged in 75% of our recipients inboxes because of Bizzabo's URL for the event website. There were so many bounces and unsubscribes!

Lots of time saved when able to market and administer your tickets one place.

Pros

We all know that it's not enough to sell tickets; you need to market event. With Bizzabo you can do all in one, which saves you lots of time and efforts.

Cons

Bizzabo is amazing, but why not offer even more features? An Event Planner needs lots of features that I'm sure Bizzabo could offer as well.

Pros

ticket selling booster
amazing for marketing
conference management and planning super tool, backbone to any large complex conference

Pros

The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing).
The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution.
Finally customer support was excellent.

Cons

We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team.
We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.

Pros

Ease of use and modern design. I also like that it provides multiple templates to fit the mood/theme of your event. The most priceless feature...is the customer service and help/tutorial owl.

Cons

It doesn't offer intuitive registration (question) build-out and that's sorely needed in my organization. Also, I'd like to see a feature that allowed for isolated confirmation and group registration (ie, if a group is registering I need to know the names, dietary needs, media release, etc for each person but they should all be tied to the purchaser/one record)

Pros

Bizzabo allows the many planners across our organization to generate sleek looking, user friendly event registration websites to meet all of our event types (large fundraisers, small networking event, conferences, etc.). On top of that, having the event app included (without a separate build) for every event is a huge selling point. Their customer service team is beyond exceptional in not only answering our questions, but working with us to solve for things that the platform may not be designed to do (and always with an incredible spirit of partnership).

Cons

The only piece we find ourselves wishing they had was an integration with a credit card swiping technology to allow for fast/easy donations or payments to be taken onsite at events

Pros

As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

Cons

I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

Pros

Once you understand all of the parts it's pretty easy to use. I have also received great customer support.

Cons

That you can't just delete an event if you no longer plan to have it and don't want it to show on your upcoming events list.

Pros

Easy to use and clarity of content, feel the site loads quicker than most other website services we used. Support is great

Cons

I am learning social media, probably more intuitive social media integration. Works well for twitter, but need more integration with Facebook and google.

Event registration system with website, app and many more features included.

Pros

The fact that we can build our own dedicated event website, with fantastic features such as the Community, sponsors page, etc. The app is also really cool, plus built in check-in facility. It is mostly very easy to use and has been a great asset for our conference this year, meaning we can get rid of paper brochures, attendee lists, etc.

Cons

I still struggle a bit with the reporting and the allocation of tickets / registrations. The number of registrations doesn't always reflect the actual number of people going, as it seems to include cancelled/refunded tickets. Also, it would be great to have a test site, as we can only make test bookings when the site is live, which means when we report on bookings, we always need to be aware that some are dummy ones. In Regonline you could do a test booking without it showing on your figures.

Pros

The team at Bizzabo was always very helpful and supported us a lot (They also understand the value of good customer service, which is a big reason we're with them!).
We used the software for our ticketing system, the organization of attendee data and emails.
The landing pages have a great look and feel with easy backend editing and tracking capabilities. We really liked the simplicity and ease that it provides to help our attendees network.

Cons

We needed to purchase another software/hardware for the event to give our tickets out as badges.
We mentioned this point to Bizzabo and they explained that their already working on cooperations to make the experience as a consumer even more easier.

Pros

Provides everything you might need when organizing an event for a large group - agenda, notifications, etc. Fantastic service - very professional and kind personnel! Great web editor.

Cons

I've been told that the mobile app is currently undergoing a major revamp, so you'll probably have a better experience with it, but overall it's also good.

Pros

YWCA Canberra started using Bizzabo in 2016, after two years of trying to coordinate our She Leads Conference using our own website. Not only was Bizzabo willing to accommodate our needs as a charity organisation, but the streamlined event management system made everything so much easier, from creating a beautiful website for the event to registration, tracking revenue, and coordinating dietary and attendee details. Since using Bizzabo, the Conference has seen an increase in overall ticket sales, and has been able to increase its reputation as a premier women¿s leadership event in the ACT!

Cons

Nothing in particular - the tax invoicing, with it being a US platform can be tricky for us in Australia, but we've managed to work around this.

We had switched over from a different event management system because it was far too much work to learn & really help our event thrive. We love Bizzabo because of its ease of use, functionality, & customization. It's so ease to use that it's given us a team member back since we haven't had to dedicate one person to learning a new software. It's been great & we absolutely love it!

This was our first time using an app at our event and it could not have gone any better!The Bizzabo team was always helpful and attentive to our questions. We received great feedback from attendees.

I've known about Bizzabo for awhile but didn't purchase the platform until the third year of Culture Summit because I wasn't sure if the price was justified. Bizzabo has made organizing Culture Summit 100% easier and I regret not buying it from day one. Bizzabo solves three key areas for me: helping me stay organized, helping me sell tickets, and helping my community engage with each other. Their support team is also best in class! A must have a platform for any event organizer.