

Bizzabo Software
FrontRunners
About Bizzabo
Bizzabo Pricing
Contact Bizzabo for full pricing details.
Starting price:
$15,000.00 per year
Free trial:
Available
Free version:
Not Available
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Bizzabo User Reviews
OVERALL RATING
Showing 1 - 5 of 75 reviews

Molly
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Education Management
Time used: Less than 6 months
Review Source: Capterra
January 2018
Fantastic!
Pros
As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.
Cons
I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.
Emily
Company size: 11-50 employees
Industry: Publishing
Time used: More than 2 years
Review Source: Capterra
March 2021
Our worldwide event management system
Pros
Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world.
Cons
Looking forward to platform updates in the areas of attendee networking + engagement.
Reasons for switching to Bizzabo
Before Bizzabo, we were using a many fragmented platforms that did not integrate. For us, the main benefits of Bizzabo are: All-in-One Solution: A consolidated platform saves us hundreds of hours of work DIY: Our non-technical team uses Bizzabo on a daily basis, from interns to directors Automation: Allows us to keep our production team small and agile
Margherita
Company size: 501-1,000 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
March 2022
Great Business Partners and amazing Event Platform!
Pros
The integration with our CRM is pretty smooth and the participants are enjoying our events from an experience point of view and from a technical point of view as the platform is very user-friendly.
Cons
Not much actually, or better what was missing is already in Bizzabo's release plan that we are all looking forward to. The upcoming features will for sure bring our events to an even higher level.
james
Time used: Free Trial
Review Source: Capterra
July 2015
We want this to be all it claims to be
So far a unique platform. We wanted to integrate our CRM, Marketing emails, websites, ticketing and get a event app. Bizzabo ticked all of the boxes in theory. However having used some of the features such as CRM and Marketing, think its more appropriate that they do not use the term " CRM " as its a contact database only. There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing. Any event organiser requires this - it is a core need and makes you wonder if they really understand their customers market. If you need a website and ticketing and a App, they seem good at this. They are also good at developing new elements for you on the spot - which is incredibly helpful but also makes you feel like the offering isnt quite finished and their clients are a testing bed to identify and create features that should have been there in the first place. We would like to see this work and support innovation. None the less without facilitating the core needs of a organiser from a marketing and CRM side, the price tag is unjustifiable and the advertising misleading until those features are fully implemented.
Esther
Company size: 501-1,000 employees
Industry: Newspapers
Time used: More than 2 years
Review Source: Capterra
March 2022
Great support from Bizzabo customer success manager
We received great support from [SENSITIVE CONTENT]. He gave good suggestions and tips on how to utilize the platform. This actually shows Bizzabo not only focus on how much we are going to spend with them but added a human touch that they care if our event success or not.
Pros
They provide 1 stop solution for events from in-person to hybrid.
Cons
Their speaker portal can be complicated for those who are not familiar with tech.