All Bizzabo Reviews

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User Profile

Sarah

Verified reviewer

International Affairs

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Bizzabo provides a fantastic experience both to market your event and to facilitate networking

PROS

The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing). The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution. Finally customer support was excellent.

CONS

We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team. We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.

Dora

Non-Profit Organization Management, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Solid virtual event product

Overall it's a solid product that is comparable with other high-end virtual event software.

PROS

Easy to build a nice-looking website with multiple pages & registration even if you don't have coding/HTML experience. Customer support via email was quite responsive and generally helpful. My organization is required to use Zoom for virtual meetings and Bizzabo allowed a seamless one-click experience into our Zoom sessions from the website agenda, which provided us with much easier to use attendance data than in Zoom. The software is comprehensive and honestly provides pretty much everything you'll need for virtual, hybrid, and in-person events. The customer help site (Bizzaknowledge) had a cool upvote feature for users to support each other in getting new feature requests noticed.

CONS

Customer support was always great but it'd be nice to have a chat feature on the Bizzabo site, or even easy to use documentation on their customer help site. Our attendees in China were unable to register for our event, so it would be nice for this to be available there as well. Would sometimes experience small, random glitches; for example, with the native comms/campaign manager, where our branded colors would sometimes just not work in some emails - ultimately with no solution from customer service.

Reason for choosing Bizzabo

Offered more features than the others for the price point.

Anonymous

5,001-10,000 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed August 2018

Am I buying a used car or event software?

PROS

I like the features. It's more for large conferences rather than medium or small. Which is probably the reason for the high pricetag.

CONS

I put up with pushy cold call/telemarketer calls for almost 2 years from this company. Each time they would call I let them know the timeframe that I look at implementing any changes for our event department. I would give them a date to call me back to discuss. Not one time did they ever listen. Then when I finally wanted to consider implementing the software in our business, I was told that there was nothing available for less than a month. Are you kidding me? I didn't need half of the features that the girl was pushing. She promptly told me that if anything changed with our budget that I should give her a call back. Lol Bizzaboo CEO....stop recruiting used car saleswomen to push event software. I dont have the time or the patience to retrain them ever time they call me.

Kristen

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Best Event Management Software on the Market

Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great.

PROS

Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.

CONS

The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.

Reason for choosing Bizzabo

Bizzabo is more user-friendly and offers way more features at a better price point than the other products I reviewed. The widgets and app are also clean and nicely designed.

Tim

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Great all in one ticketing, website and events app software

Solid experience, it helped us smash year 1!

PROS

Bizzabo basically covers everything you need for your event. We used it in Year 1, and it was a life saver. It was recommended to us by our partners in the US, and we loved it all round.

CONS

There's a lack of flexibility around speakers pages, where we wanted to add links to Youtube, inbed videos etc and we couldn't (due to the agenda pulling in speaker info). Id like to see a way around that. Also, there were a few sever issues, apart from that all good!

Reason for choosing Bizzabo

recommendation first, then the features compared to 3 other products, second.

Dan

Biotechnology, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Bizzabo Review

Our experience with Bizzabo has been great. We've really appreciated the Bizzabo Team proactively reaching out to us to see how everything is going and the onboarding process really helped with getting familiar with the platform.

PROS

I enjoyed the ease of use and that the platform was drag and drop for easy event creation. In our company, the virtual tool was used primarily.

CONS

Some of the analytics required reports to be run from Bizzabo support. The capacity limits on the interact option but realize that has since been updated and limits removed.

Reason for choosing Bizzabo

During a significant wfh period, our hope was to choose a product that would provide an elevated experience for our single webinars along with a solution that would allow for larger virtual events as well. We felt that Bizzabo delivered on both of those needs and are happy we've made the decision to integrate Bizzabo into our events.

User Profile

Kamran

Verified reviewer

Events Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Bizzabo for event management

As event organizer company Bizzabo solved some of our problems easily and time efficiently. But some additional features would be nice like professional reporting so on.

PROS

It helps to build customized event webpages easily and it is easy to set up. It offers better-structured registration and ticketing system. Email campaigns and email marketing helps for branding.

CONS

Customer service is not fast enough. I am satisfied now with other service qualities.

Reason for choosing Bizzabo

Actually, It was the choice of our customers, once we have sent them the form to identify why they made their choice bizzabo, they informed us that with Bizzabo registration process was easy and simple.

Reasons for switching to Bizzabo

Bizzabo has better integration with PayPal, salesforce. Also, it has better solutions for venue finding.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

The most intuitive and user friendly event platform

Bizzabo has been an amazing partner these last couple years. The platform sells itself, but the accounts team is a pleasure to work with. They are attentive and collaborative; and always seek to help our needs.

PROS

The intuitive platform features make creating event registration sites and websites quick and seamless.

CONS

My team hosts a lot of award events where guests purchase tables. If there was a more seamless registration feature to facilitate table planning that would be extremely helpful.

Reason for choosing Bizzabo

n/a

Reasons for switching to Bizzabo

The reporting features weren't the best.

Katy

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Bizzabo is a great event platform that is easy to use

Our model is to hold in person educational events, and when they all got canceled in 2020 we needed a backup. Bizzabo was easy to learn, easy to use, and helped us get back to educating folks like we want to.

PROS

What I like most is how easy the software is to use, it is intuitive and our attendees enjoy the platform

CONS

Setting up virtual exhibit booths with workarounds, we wish there were a more straightforward option.

Reason for choosing Bizzabo

We had a fantastic sales person who really set the positive tone with our experience with bizzabo. That plus the features and affordable cost.

Reasons for switching to Bizzabo

Our old platform was for webinars only and not robust enough. We had bad experiences with their customer service giving us wrong information that affected user experiences.

User Profile

Ofir

Verified reviewer

Internet, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2018

Best of breed event management system

I have organized probably over 10 conferences with Bizzabo, it was great when I started with it, and ever improving since.

PROS

The UI is very intuitive, very fast and responsive. It allows managing multiple aspects of your event, including ticketing, website (i.e. speakers, sponsors, agenda) - adding a speaker is a snap since it takes most data from the speaker's LinkedIn profile. You can either use your own website, or integrate widgets in your own site (which I do). Everything is also reflected in an app which your attendees can use. Also attendees can network before and after the event using the app or the web interface.

CONS

I would like it also to have some sort of a 1x1 meetings scheduling system, hopefully that feature is in the pipeline since they already have all attendees data.

Zoya

Non-Profit Organization Management, 201-500 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Really positive.

PROS

YWCA Canberra started using Bizzabo in 2016, after two years of trying to coordinate our She Leads Conference using our own website. Not only was Bizzabo willing to accommodate our needs as a charity organisation, but the streamlined event management system made everything so much easier, from creating a beautiful website for the event to registration, tracking revenue, and coordinating dietary and attendee details. Since using Bizzabo, the Conference has seen an increase in overall ticket sales, and has been able to increase its reputation as a premier women's leadership event in the ACT!

CONS

Nothing in particular - the tax invoicing, with it being a US platform can be tricky for us in Australia, but we've managed to work around this.

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great event management solution

We loved it, it helped us run a great event from top to bottom.

PROS

It has a robust functionality for all event aspects, from creating a website, app, payments, attendee management, coupons and more. We ran a 500 event on Bizzabo and it worked great for us.

CONS

The UI looks a bit outdated and sometimes it takes time to get used to it. Plus their pricing is really expensive.

Alvaro

Events Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Bizzabo makes my events management easy

PROS

The platform is user-friendly, it has a lot of features to cover most of your needs when it comes to event organisation and the customer support is responsive and friendly. They keep improving their service and keep listening any feedback you can provide. I'm excited to work closer together and keep growing.

CONS

I couldn't really mention anything, I'm very satisfied.

User Profile

Tyas

Verified reviewer

International Affairs, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Use this tool for all your events!

I use this tool for almost 2 years now, and all my events run well because it helps me plan and organize it

PROS

The feature that I like about this tool is its network as an event platform so people can access it easily. With that feature I can find out the number of people who will come and they can also find out information at the event

CONS

This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update!

Rachel

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2016

Bizzabo is a good event registration platform

Bizzabo has been an easy platform to use and adopt in our organization. We are currently using it for registration for a 500 person gala and a 1,000 person conference. Their customer service is excellent, and I have always been able to get in contact with someone immediately to answer questions and help with problems I have faced.

PROS

The customer services is excellent and setting up customized event registration sites is extremely easy. They were willing to work with us to create features that we needed for our events that they did offer before we were using the platform. They really care about meeting the needs and goals of our organization.

CONS

Bizzabo is a good platform for event registration, but if you are looking for a more all-encompassing platform with auction features, seating features, etc. I would consider using something else.

Dasha

Health, Wellness and Fitness, 2-10 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING: