All Bizzabo Reviews
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Sarah
Verified reviewer
International Affairs
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Bizzabo provides a fantastic experience both to market your event and to facilitate networking
The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing). The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution. Finally customer support was excellent.
CONSWe had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team. We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.
Dora
Non-Profit Organization Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Solid virtual event product
Overall it's a solid product that is comparable with other high-end virtual event software.
PROSEasy to build a nice-looking website with multiple pages & registration even if you don't have coding/HTML experience. Customer support via email was quite responsive and generally helpful. My organization is required to use Zoom for virtual meetings and Bizzabo allowed a seamless one-click experience into our Zoom sessions from the website agenda, which provided us with much easier to use attendance data than in Zoom. The software is comprehensive and honestly provides pretty much everything you'll need for virtual, hybrid, and in-person events. The customer help site (Bizzaknowledge) had a cool upvote feature for users to support each other in getting new feature requests noticed.
CONSCustomer support was always great but it'd be nice to have a chat feature on the Bizzabo site, or even easy to use documentation on their customer help site. Our attendees in China were unable to register for our event, so it would be nice for this to be available there as well. Would sometimes experience small, random glitches; for example, with the native comms/campaign manager, where our branded colors would sometimes just not work in some emails - ultimately with no solution from customer service.
Reason for choosing Bizzabo
Offered more features than the others for the price point.
Anonymous
5,001-10,000 employees
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2018
Am I buying a used car or event software?
I like the features. It's more for large conferences rather than medium or small. Which is probably the reason for the high pricetag.
CONSI put up with pushy cold call/telemarketer calls for almost 2 years from this company. Each time they would call I let them know the timeframe that I look at implementing any changes for our event department. I would give them a date to call me back to discuss. Not one time did they ever listen. Then when I finally wanted to consider implementing the software in our business, I was told that there was nothing available for less than a month. Are you kidding me? I didn't need half of the features that the girl was pushing. She promptly told me that if anything changed with our budget that I should give her a call back. Lol Bizzaboo CEO....stop recruiting used car saleswomen to push event software. I dont have the time or the patience to retrain them ever time they call me.
Kristen
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Best Event Management Software on the Market
Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great.
PROSBizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.
CONSThe Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.
Reason for choosing Bizzabo
Bizzabo is more user-friendly and offers way more features at a better price point than the other products I reviewed. The widgets and app are also clean and nicely designed.
Tim
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Great all in one ticketing, website and events app software
Solid experience, it helped us smash year 1!
PROSBizzabo basically covers everything you need for your event. We used it in Year 1, and it was a life saver. It was recommended to us by our partners in the US, and we loved it all round.
CONSThere's a lack of flexibility around speakers pages, where we wanted to add links to Youtube, inbed videos etc and we couldn't (due to the agenda pulling in speaker info). Id like to see a way around that. Also, there were a few sever issues, apart from that all good!
Reason for choosing Bizzabo
recommendation first, then the features compared to 3 other products, second.
Dan
Biotechnology, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Bizzabo Review
Our experience with Bizzabo has been great. We've really appreciated the Bizzabo Team proactively reaching out to us to see how everything is going and the onboarding process really helped with getting familiar with the platform.
PROSI enjoyed the ease of use and that the platform was drag and drop for easy event creation. In our company, the virtual tool was used primarily.
CONSSome of the analytics required reports to be run from Bizzabo support. The capacity limits on the interact option but realize that has since been updated and limits removed.
Reason for choosing Bizzabo
During a significant wfh period, our hope was to choose a product that would provide an elevated experience for our single webinars along with a solution that would allow for larger virtual events as well. We felt that Bizzabo delivered on both of those needs and are happy we've made the decision to integrate Bizzabo into our events.
Kamran
Verified reviewer
Events Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Bizzabo for event management
As event organizer company Bizzabo solved some of our problems easily and time efficiently. But some additional features would be nice like professional reporting so on.
PROSIt helps to build customized event webpages easily and it is easy to set up. It offers better-structured registration and ticketing system. Email campaigns and email marketing helps for branding.
CONSCustomer service is not fast enough. I am satisfied now with other service qualities.
Reason for choosing Bizzabo
Actually, It was the choice of our customers, once we have sent them the form to identify why they made their choice bizzabo, they informed us that with Bizzabo registration process was easy and simple.
Reasons for switching to Bizzabo
Bizzabo has better integration with PayPal, salesforce. Also, it has better solutions for venue finding.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
The most intuitive and user friendly event platform
Bizzabo has been an amazing partner these last couple years. The platform sells itself, but the accounts team is a pleasure to work with. They are attentive and collaborative; and always seek to help our needs.
PROSThe intuitive platform features make creating event registration sites and websites quick and seamless.
CONSMy team hosts a lot of award events where guests purchase tables. If there was a more seamless registration feature to facilitate table planning that would be extremely helpful.
Reason for choosing Bizzabo
n/a
Reasons for switching to Bizzabo
The reporting features weren't the best.
Katy
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Bizzabo is a great event platform that is easy to use
Our model is to hold in person educational events, and when they all got canceled in 2020 we needed a backup. Bizzabo was easy to learn, easy to use, and helped us get back to educating folks like we want to.
PROSWhat I like most is how easy the software is to use, it is intuitive and our attendees enjoy the platform
CONSSetting up virtual exhibit booths with workarounds, we wish there were a more straightforward option.
Reason for choosing Bizzabo
We had a fantastic sales person who really set the positive tone with our experience with bizzabo. That plus the features and affordable cost.
Reasons for switching to Bizzabo
Our old platform was for webinars only and not robust enough. We had bad experiences with their customer service giving us wrong information that affected user experiences.
Ofir
Verified reviewer
Internet, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2018
Best of breed event management system
I have organized probably over 10 conferences with Bizzabo, it was great when I started with it, and ever improving since.
PROSThe UI is very intuitive, very fast and responsive. It allows managing multiple aspects of your event, including ticketing, website (i.e. speakers, sponsors, agenda) - adding a speaker is a snap since it takes most data from the speaker's LinkedIn profile. You can either use your own website, or integrate widgets in your own site (which I do). Everything is also reflected in an app which your attendees can use. Also attendees can network before and after the event using the app or the web interface.
CONSI would like it also to have some sort of a 1x1 meetings scheduling system, hopefully that feature is in the pipeline since they already have all attendees data.
Zoya
Non-Profit Organization Management, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Really positive.
YWCA Canberra started using Bizzabo in 2016, after two years of trying to coordinate our She Leads Conference using our own website. Not only was Bizzabo willing to accommodate our needs as a charity organisation, but the streamlined event management system made everything so much easier, from creating a beautiful website for the event to registration, tracking revenue, and coordinating dietary and attendee details. Since using Bizzabo, the Conference has seen an increase in overall ticket sales, and has been able to increase its reputation as a premier women's leadership event in the ACT!
CONSNothing in particular - the tax invoicing, with it being a US platform can be tricky for us in Australia, but we've managed to work around this.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great event management solution
We loved it, it helped us run a great event from top to bottom.
PROSIt has a robust functionality for all event aspects, from creating a website, app, payments, attendee management, coupons and more. We ran a 500 event on Bizzabo and it worked great for us.
CONSThe UI looks a bit outdated and sometimes it takes time to get used to it. Plus their pricing is really expensive.
Alvaro
Events Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Bizzabo makes my events management easy
The platform is user-friendly, it has a lot of features to cover most of your needs when it comes to event organisation and the customer support is responsive and friendly. They keep improving their service and keep listening any feedback you can provide. I'm excited to work closer together and keep growing.
CONSI couldn't really mention anything, I'm very satisfied.
Tyas
Verified reviewer
International Affairs, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Use this tool for all your events!
I use this tool for almost 2 years now, and all my events run well because it helps me plan and organize it
PROSThe feature that I like about this tool is its network as an event platform so people can access it easily. With that feature I can find out the number of people who will come and they can also find out information at the event
CONSThis tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update!
Rachel
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Bizzabo is a good event registration platform
Bizzabo has been an easy platform to use and adopt in our organization. We are currently using it for registration for a 500 person gala and a 1,000 person conference. Their customer service is excellent, and I have always been able to get in contact with someone immediately to answer questions and help with problems I have faced.
PROSThe customer services is excellent and setting up customized event registration sites is extremely easy. They were willing to work with us to create features that we needed for our events that they did offer before we were using the platform. They really care about meeting the needs and goals of our organization.
CONSBizzabo is a good platform for event registration, but if you are looking for a more all-encompassing platform with auction features, seating features, etc. I would consider using something else.
Dasha
Health, Wellness and Fitness, 2-10 employees
Used less than 12 months
OVERALL RATING: