About CourtReserve

CourtReserve is a club management software that helps clubs of all sizes streamline membership management, scheduling, program management, payments, online reservations, member communications and other operations via a unified portal. Additionally, it lets coaches connect with the players and gain members via easy online signups, reminders, credit card processing and reporting features.


Read More

Supported Operating System(s):

52 Reviews of CourtReserve

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(13)

13

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 52 results

October 2018

User Profile Picture

Scott from AT&T Mobility

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Look no further beyond CourtReserve

It's a very robust application and if that is not enough, the service is outstanding, not only with support, but the CourtReserve staff is very interested in hearing your suggestions or challenges and turning them into future enhancements. If you are assessing different systems, definitely include CourtReserve in your analysis and it very likely will be your top choice.

Pros

The applications is so feature rich and they are continually improving it, so its hard to pick just one. However, what I like most about CourtReserve is the administration features of the product. I previously used an alternate application before switching to CourtReserve and that applications took me 12+ hours to set up a season (few months) of weekly pickleball events. That same process took me about 2 hours with CourtReserve and further more if I needed to extend the season in the prior system it would take me another 12+ hours (and very prone to errors), whereas CourtReserve is easily extended and would take less than 2 hours. Also the restrictions for events and the flexibility and variety of restrictions is very good with CourtReserve and saved our organization tons of time.

Cons

It's hard to say what I like least. I honestly cannot think of anything at the moment because whatever shortfall there is the CourtReserve staff is very willing to fill that gap.

June 2021

Paul Henri from Seven Oaks Swim and Racquet Club

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

By far the best software out there!

The experience has been amazing. The customer service from the start has been top notch. [SENSITIVE CONTENT HIDDEN] and his staff have done a tremendous job with building this software. Thank you so much!

Pros

Court Reserve has so many features. I love the ability to set up all the features according to what is needed for our club. The staff constantly works to improve the software and add more features. [SENSITIVE CONTENT HIDDEN] and his team have an amazing customer service and always take in consideration the clubs’ problems by trying to solve them with new features. They always try to enhance the software and their main mission is to help everyone. I cannot thank them enough for what they have done.

Cons

We would love to have push notifications so members can have quicker access to all the information they need.

Reasons for Choosing CourtReserve

Court Reserve has much more of a family feel and trying to help out the club versus trying to sell a product.

Reasons for Switching to CourtReserve

Not user friendly and not as many features.

April 2018

Phillip from Bouvier Kelly, Inc.

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

April 2018

For the most part, it was a pretty user-friendly experience.

Pros

I liked being able to reserve a court right from my phone without having to call the clubhouse. The desktop version seems to work nicely and is more visual.

Cons

The mobile version was a bit clunky and difficult to find court times that were available. It would be nice to be able to see if the time I wanted was available without having to submit a request first.

Response from CourtReserve

Replied April 2018

Hey Phillip! Thank you so much for your review. Just so you know, the online booking process is going to be so much better in another couple weeks when we release our brand new MOBILE APP! You will also be able to see availability before submitting a request! Thanks, Tim Owens Founder CourtReserve

June 2021

Christopher from Hollow Rock

Company Size: 11-50 employees

Industry: Recreational Facilities and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Hollow Rock and Court Reserve are the perfect match!

Incredible. Not only is the product amazing, but the team behind it is even better. We are going to miss them moving away from NC :(

Pros

I've worked with now three software systems in my 7 year careers in Club Management. By far, Court Reserve has delivered a product that we will be sticking with for the long haul.

Cons

Like many smaller companies there are still "glitches" in the system. That being said, the customer service is phenomenal and we get the results we need quickly.

Reasons for Choosing CourtReserve

We really were going to always go with Court Reserve, but it's always good to compare.

Reasons for Switching to CourtReserve

Tennis source was bought out and we were not going back to CA.

June 2021

Aurelie from Rancho Penasquitos Tennis Club

Company Size: 11-50 employees

Industry: Recreational Facilities and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Tennis Club must for club management software

Feels like a family business and has a lot of personal attention to our needs while top-notch product.

Pros

Having a desktop and app version Having administration access and member access on the same login Tech support with live chat

Cons

We have to integrate the widget into our current website. Wish they would also be a website hosting.

Reasons for Choosing CourtReserve

Better product for that price point

Reasons for Switching to CourtReserve

Limitations Ease of use Too many workarounds for it to use for our club