About Event Hub


Event Hub is a cloud-based customer relationship management solution that helps businesses manage partnership applications, paperwork, payments and logistics for event vendors/sponsors. Key features include sponsorship management, conferences/conventions, contract administration and vendor management.

Designed for live event organizers, Event Hub’s dashboard allows users to manage batch updates for exhibitions and notify teams through text messages. It comes with a marketplace listing module to view multi-media content of event spaces and generate leads for sales. Additionally, the solution enables event producers to streamline relationships between vendors and sponsors through communication, document reviews and more.

Event Hub allows businesses to categorize applications and paperwork based on exhibitors’ categories and save them for future reference. It is available on a monthly subscription and support is extended via documentation, email and other online measures.    



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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of Event Hub

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

4 stars

(6)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-16 of 16 reviews

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December 2018

Kelly from Twin Cities In Motion

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

Great customer service with adaptability

Pros

Events locker has a very clean and modern look that is easy to use on the front and back end. The customer service was excellent. Although there were some missing features when we first started using Events Locker, we made our requests known and the development team worked to add features that made the tool easier or more useful for us.

The live map was especially useful for our organization, saving us time and resources along with creating transparency with our exhibitors.

Cons

Our event is not in an as forward technology market creating it difficult for exhibitors to use the document upload feature.

Response from eventhub of

Replied May 2019

Hi Kelly! Thanks so much for the review! Our development team is working hard to improve and build out the exhibitor document manager, keep an eye out for news on this coming soon! Thanks!

January 2019

Wendy from Johny 5 Productions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

More Efficient Vendor Processing

The vendor processing workflow has been significantly streamlined with less overall man hours being poured into managing vendor submissions. Information is organized and easy to find.

Pros

I like how the application is set up in a way that prompts vendors to submit all of the required information for quick processing on our end. I don't have to chase vendors down for pictures, payments, or other mandatory information. I like the one-click approval and how Events Locker automatically sends approval or rejection notifications to the vendors. I love the interactive map, definitely a favorite feature.

Cons

It would be nice to be able to print the submissions in a concise application format but is not a necessity. Vendor info and payment/order info are displayed on two separate screens. Would be nice to just have one. The vendor's email address is not included in the contact info on their profile page - would like to have that included.

Response from eventhub of

Replied May 2019

Hi Wendy! Thanks so much for the review! We appreciate the feedback, if you think of any other features you would like to see please let us know! Thanks!

May 2019

Jenna from O'Neill Events & Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2019

Great Customer Service

We are using this platform for several events to book sponsors and vendors.

Pros

The team at Eventhub has been very responsive to all of our questions while getting started with the software.

Cons

It would be nice if we could customize a few of the areas a little more but every time we have asked about customizing something the Eventhub team has done their best to accommodate us and has made updates to the platform when they can.

Response from eventhub of

Replied May 2019

Hi Jenna! We're so glad to hear that the team has been responsive to your request. We always appreciate hearing feedback from our event organizers. If you have any other ideas to improve the Event Hub platform feel free to reach out to help@eventhub.net at any time! Thanks!

May 2019

Maggie from Flying Pig Marathon

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

May 2019

Pretty Good!

Pros

I really liked that you can keep all of your information in one place. It's easily accessible and the filters are really helpful.

Cons

Many of our vendors were very lost with the terms and conditions and the whole documents process. I also wish there was a way to maybe put your vendors in folders. For example, a sponsor folder or a discounted price folder.

Response from eventhub of

Replied May 2019

Hi Maggie! Thanks so much for your review! We think that tagging your orders with custom tags may be helpful for you! Here is the link to our help center article on how to apply order tags. https://help.eventhub.net/hc/en-us/articles/360022146614-Apply-Tags-to-Orders? This feature is totally customizable and we encourage you to add a "discounted price" tag to easily filter your view. We have some great news about the exhibitor document manager! Our development team is working hard on streamlining and improving the documents manager, keep your eye out for news on this soon! If you have any questions feel free to reach out to our customer success team at help@eventhub.net. Thanks!

July 2017

Dan from FundRacer Events

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2017

Great experience, continual enhancements, exceptional customer service!

Pros

The platform is clearly designed by people who understand the challenges experienced by event planners and those seeking events to Showcase their products and services. It is well thought out and provides a good user experience no matter what side of the event you are on.

Cons

Occasionally you may encounter something unexpected. Every single time I required support the team was responsive to inquiries within minutes and had problems fixed within 24 hours without fail.

May 2019

Jacquelyn from Michigan State Fair, LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

EVENT HUB REVIEW

The customer service is amazing and the team has done a wonderful job with helping us transition to this new software.

Pros

I like how easy it is to use, I like that it has everything in one place, and even collects the money. Allows you to deny or reject things so the client can resubmit.

Cons

I do not like that the gallery only allows you to load one photo at a time.
I do not like that the invoice does not show the address up at the top when printing.
I do not like that we cant easily take a deposit, to then go towards the booth cost (not an application fee).
I do not like that it does not automatically sort in alphabetical order after closing.

Response from eventhub of

Replied May 2019

Hi Jacquelyn! Thank you so much for your review! The customer success team is glad that you voiced these concerns during support calls. These feature ideas are on their radar, if you have any others please let us know! Thanks!

February 2019

Kendra from Sprout Everywhere Events

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Evens Locker is Life Changing

Events Locker has been LIFE CHANGING. We used to spend hours and hours signing vendors up, sending invoices, and following up on paperwork and payments, only to have vendors drop out at the last minute or avoid payment. We just had our first event of 2019 and used Events Locker for all the registrations. We sold out our booth spaces early, never had to ask when a payment would arrive and we had a wait list! We were able to take the entire week before the event and really focus on promoting our vendors and getting the word out. We ended up doubling our attendance and I have no doubt that it was because Events Locker freed us up to do the work we love to do.

Pros

It's pretty easy to set up and also very intuitive for our vendors to use.

Cons

I honestly can't think of anything. We occasionally get people who email us asking how it works and I just tell them to look for the bright orange 'book event space' button and it works every time.

May 2019

Jennifer from CPOA

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2019

Great Option for Vendor Reg

Support staff is phenomenal.

Pros

This software is very easy to learn and the staff is incredible.

Cons

The software still has a few upgrades that need to be made in order to compare to the "big boys" for large trade shows.

Response from eventhub of

Replied May 2019

Hi Jennifer! Thanks so much for the review! Our development team is working hard to improve and build out more features! If you have any ideas for specific features you would like to see please feel free to reach out at any time. Thanks!

February 2019

Troy from P3R

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Eventslocker Review

Pros

Ease of booking as event producer makes it organized and simple. Pulling reports is also very easy.

Cons

It has sparked confusion on signing up when sent to prospective buyers.

Response from eventhub of

Replied May 2019

Hi Troy! Thanks so much for your review! To help with the confusion on the exhibitor/ sponsor end, please feel free to point them toward our help center or customer success team at help@eventhub.net. We're always happy to field those questions for you! Thanks!

December 2018

Debra from High Five Events

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

Exceptional Website!

The staff of Events Locker is a group of very professional, attentive and customer-oriented individuals. The Events Locker information and registration pages contain everything an exhibitor needs to gain information and choose and register for a booth.

Pros

Events Locker is easy to learn and easy to use.

Cons

There is a learning curve, but once you learn all of the features, it is easy to navigate.

July 2018

Iris from Community Environmental Council

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Very easy to use. Excellent customer support. Easy to walk customers through the checkout process.

Pros

It was easy to understand and work with the customer support to design it exactly how we wanted. They are constantly improving and adding new useful features.

Cons

When we first started using it they seemed like a pretty new company and we had to work a lot with them to set things up right but they were easy to work with.

September 2017

Karen from On Point Executive Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Has reduced my admin time in half!

Pros

Easy to use, great payment system, staff is accessible for assistance. Keeps my vendors and all of their paperwork in one easy to access locker.

Cons

Would love an app. The developers are great to make tweaks and add organizational asks to customize the product if it will make the system easier for everyone to use.

January 2018

Jillian from The San Francisco Marathon

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality