Events Locker Software

About Events Locker

Event Hub is a cloud-based customer relationship management solution that helps businesses manage partnership applications, paperwork, payments and logistics for event vendors/sponsors. Key features include sponsorship management, conferences/conventions, contract administration and vendor management. Designed for live event organizers, Event Hub’s dashboard allows users to manage batch updates for exhibitions and notify teams through text messages. It comes with a marketplace listing module to view multi-media content of event spaces and generate leads for sales. Additionally, the solution enables event producers to streamline relationships between vendors and sponsors through communication, document reviews and more. Event Hub allows businesses to categorize...

Events Locker Pricing

Starter- 1-4 events - $797 per event paid annually Basic - 5-14 events - $599 per event paid annually Premium - 15-24 events - $3,99 per event paid annually Enterprise 25+ events - Contact Event Hub for more information. Non-profit discounts available.

Starting price: 

$677.00 per year

Free trial: 

Available

Free version: 

Not Available

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Events Locker User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 34 reviews

Bubbie

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2019

Very Impressed

I am extremely impressed with the customer service. On the couple occasions that I had questions, the response time was within minutes to hours. They followed up to make sure that the instructions they gave me were helpful. Beyond that Eventhub actually reaches out to us to let us know about new features as they are added, and just to check in and offer support.

Pros

The software is pretty intuitive and Eventhub has thought of everything to make the experience easier. The ability to sort vendors by pretty much any way I need to. I can also send personalized messages through the hub, targeting specific groups such as the ones who still need to pay, or the ones that haven't completed the process. I can also send a group message regarding the event space that will be personalized to each vendor.

Cons

I can't think of anything. We wanted to be able to export the information into a spreadsheet, and the next thing you know, Eventhub added that feature.

Reasons for choosing Events Locker

I can't remember what other products we considered, but we went with Eventhub because they offered the most features that we could use at the most competitive price. As a non-profit, price is always a consideration, but we also have an awesome product, and have had exceptional customer service as well.

Kelly

Company size: 11-50 employees

Industry: Events Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Great customer service with adaptability

Pros

Events locker has a very clean and modern look that is easy to use on the front and back end. The customer service was excellent. Although there were some missing features when we first started using Events Locker, we made our requests known and the development team worked to add features that made the tool easier or more useful for us. The live map was especially useful for our organization, saving us time and resources along with creating transparency with our exhibitors.

Cons

Our event is not in an as forward technology market creating it difficult for exhibitors to use the document upload feature.

Response from eventhub

Hi Kelly! Thanks so much for the review! Our development team is working hard to improve and build out the exhibitor document manager, keep an eye out for news on this coming soon! Thanks!

Replied May 2019

Jenna

Company size: 2-10 employees

Industry: Events Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

October 2019

Great Customer Service

Great tool for vendors and booths at events. Their team is great to work with and easily available for support needs.

Pros

Their team is willing to work with you to update the software to best fit your needs. Simple tool that is easy to use on the back end.

Cons

Easy to use on the back end but the user side wasn't as easy when we first started. Much better now!

Carol

Company size: 1 employee

Industry: Events Services

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2019

Event Hub

This is the second year using this product and I am happy with it.

Pros

This software has helped this office of one streamline vendor registration and payment. It is easy for most vendors to use and I can choose to accept payment by check or credit card, and change to credit card only at any time. Customer support is awesome.

Cons

It has more options than I need and the calculation for PayPal fees are off by a few cents, not in my favor.

Reasons for choosing Events Locker

Event Hub attended our trade show (the only software vendor of this type who did) and took the time to walk me through the product.

Wendy

Company size: 2-10 employees

Industry: Events Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2019

More Efficient Vendor Processing

The vendor processing workflow has been significantly streamlined with less overall man hours being poured into managing vendor submissions. Information is organized and easy to find.

Pros

I like how the application is set up in a way that prompts vendors to submit all of the required information for quick processing on our end. I don't have to chase vendors down for pictures, payments, or other mandatory information. I like the one-click approval and how Events Locker automatically sends approval or rejection notifications to the vendors. I love the interactive map, definitely a favorite feature.

Cons

It would be nice to be able to print the submissions in a concise application format but is not a necessity. Vendor info and payment/order info are displayed on two separate screens. Would be nice to just have one. The vendor's email address is not included in the contact info on their profile page - would like to have that included.

Response from eventhub

Hi Wendy! Thanks so much for the review! We appreciate the feedback, if you think of any other features you would like to see please let us know! Thanks!

Replied May 2019

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