Eventbrite

RATING:

4.61

(4604)

About Eventbrite

Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars, festivals, shows, forums and matches. Key features include event management, ticketing and payment modules. Eventgrid supports the creation of customized online event registration pages, multiple types of tickets and pricing structures, discount codes and professional barcoded/iPhone passbook tickets. The solution helps users organize, manage and track events and attendees using its proprietary analytics tools, and it can create badges for registered attendees. Eventgrid lets customers view seating layouts and select seats, sell event merchandise and receive and process online payments via Stripe, Authorize.Net or PayPal. It also helps users ma...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
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Eventbrite Reviews

Overall Rating

4.61

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 4,502 reviews

Rachel

Company size: 2 - 10 employees

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

Changed the way we do events

User Profile

Nick

Verified reviewer

Company size: 1 employee

Industry: Philanthropy

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2021

Great for non-profit events

Our overall experience has been great and we have continued returning back to Eventbrite again and again. It works well with other websites and applications and it's made our events successful and easy to manage!

Pros

Eventbrite has been great for our ticketed non-profit events. There have been many times where we have needed to send out event invites that include tickets, a registration list, a form, and something easy to account for and Eventbrite was perfect for that.

Cons

Eventbrite lacked some customizable options for their forms. I wish we could customize a little more and make the form look nicer. I also think the credit card fees seem to be a little high.

Alternatives Considered

Eventgrid

Reasons for choosing Eventbrite

Eventbrite does not include a subscription like JotForm.

Carrie

Company size: 1,001-5,000 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2023

One platform for event planning and management.

In the past, organizing an event, sending invitations, and registering attendance required us to use multiple apps and send countless emails. I enjoy Eventbrite because it streamlines organizational and administrative tasks.

Pros

I love that Eventbrite lets us organize our events in one location and distribute invitations to specific contact groups and register attendees in a few simple clicks. Eventbritet's high-quality automation helps us automate more, shortening operations. Eventbrite lets us host teleconferences efficiently, manage them with flexibility, and gather and respond to attendee comments. Eventbritet logs' data organization and reporting are great.

Cons

Eventbrite 's pleasant and fast support team will assist you master its use and maximize its benefits with a few simple workouts.

Tony

Company size: 10,000+ employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

December 2022

Eventbrite

It is excellent, had no issues at bookings and ticketing

Pros

It provides me and my kids the tickets to shows and events. Easy to book through the app, and fast response.

Cons

Nothing that is major. Apart from what I need , I don't have anything else to complain yet, if there is anything come to me ,I'll let them know.

Ahmad Farhad

Company size: 11-50 employees

Industry: Management Consulting

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Wonderful Event Organizer!

Eventbrite is a supportive partner for our business, this product helps us to do the main part of our events which is participants' online registration. Since we are using Eventbrite, we have seen high participation of people in our events, boot camps, conferences, and online workshops. Thank you, Eventbrite.

Pros

There're many nice features in Eventbrite to use, from online registration to online ticketing and booking, payment process, and much more. These tools are all together part of Eventbrite to help us organize events with good management.

Cons

We have been using this product for a while and fortunately, we didn't encounter any missing feature to be needed for the online registration of our events. But, we would love to see new tools in upcoming versions.

Switched From

Eventgrid

Reasons for switching to Eventbrite

Because Eventbrite has more different tools for online registration.

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