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Eventbrite Software

714 reviews(4.5/5)
714 reviews(4.5/5)

Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.

Supported Operating System(s):
Web browser (OS agnostic)

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714 Reviews of Eventbrite

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  • George from Erdters

    Number of employees: 11-50 employees

    September 2018

    It really automated

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Do you have an event that you want people attending to RSVP or pay for? Then Eventbrite is for you. It takes care of everything for you. people can purchase tickets and passes to your event and everything is automated.

    Cons

    It takes a while to set up but once you get the hang of it, then you are good to go.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    September 2018

    Eventbrite

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Ease of use and very easy to find local events that match my interests. Also very easy to transfer tickets if you sell or bought for someone else.

    Cons

    No bad experiences, the app and the online website both work very well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 10,000+ employees

    September 2018

    Event Management Made Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Eventbrite makes it easy for individuals and companies to create events and manage all aspects of them all under one platform. Creating an event page, selling tickets, sending updates, collecting emails, and keeping your customers updated are just a few of the main features offered by Eventbrite.

    Cons

    Customer service could definitely be better. Takes a while to hear back.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Chase from Play.Wash.Pint.

    Number of employees: 11-50 employees

    September 2018

    Makes organizing event SO much easier

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We frequently hold events at our dog park/bar. Eventbrite helps us organize, excecute, and pay for our events and makes them a huge success!

    Pros

    • Saves time and money
    • Helps make our events a success
    • Makes sure EVERYONE gets paid

    Cons

    No cons! Eventbrite is a great service. Highly reccomended.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Good system to create events

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a good tool to create events, and make the sale of tickets through the same page, it is quite easy to use and learn

    Cons

    The commission for the entrance sale is a little high, but it is quite similar to the rest of the sites that fulfill the same functionality

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    September 2018

    Selling tickets? This is a must consider app

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to setup, one of the first that I have used and has improved over time

    Cons

    Scheduling design needs work. I like Sched better for that, but they are integrated with each other.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Gabe from Northpro Properties, LLC

    Number of employees: 2-10 employees

    September 2018

    Great for upcoming events

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    My overall experience has be very positive.

    Pros

    It is so easy to eventbrite for paying for upcoming events.

    Cons

    I have had no problems with Eventbrite.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Rosemary from No Fracked Gas in Mass

    Number of employees: 2-10 employees

    September 2018

    Unique, easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's the only one I know of that manages events announcements and ticketing like this. VERY easy to use.

    Cons

    I can't think if anything that I'd change about it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Good

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Recommend

    Pros

    We haven’t had any errors with eventbrite got our events running smoothly

    Cons

    Haven’t noticed anything so far, sometimes it takes a bit long to load but it might be my internets fault

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • David from Bertz, Hess & Co., LLP

    Number of employees: 2-10 employees

    September 2018

    Great for Events, but Pricey

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I used to use this, but they increased the pricing recently, so I stopped using this and switched to another cheaper provider.

    Pros

    It has a lot of wonderful features and is easy to use and develop.

    Cons

    The pricing is a lot for each purchase of a ticket.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Joe from ChurchTrain.uk

    Number of employees: 2-10 employees

    September 2018

    Full featured and easy to use - as an event provider and an attendee

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Having used Eventbrite to purchase tickets for events I'm attending, and for organising events too, I've found it to be a very helpful all rounder.

    Pros

    Eventbrite brings everything together in to one place for your event planning - selling tickets is easy, and allows easy registration at the event itself. The costs aren't too high, either.

    Cons

    I've not really got anything negative to say about the software. I suppose the recommendations for related events attendees might like could be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Alizè from freelance

    Number of employees: 1 employee

    September 2018

    Useful for any size of events

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    i really like that for free events it's free

    Cons

    sometimes it's too slow and not easy to use. Graphic interface could be improved

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    September 2018

    Great ticketing system

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Finding events in the area has never been easier and purchasing tickets as well! I really like that it allows you to download the ticket into my wallet on my iPhone. Makes it really easy to just show up to the event and have the ticket ready to go on my phone.

    Cons

    It's sometimes hard to find the event I'm looking for unless I have the exact web address.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Justin from PowellsWood Garden

    Number of employees: 2-10 employees

    September 2018

    Used this software for years, until discovering cheaper, more robust solutions

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    We moved on from Eventbrite this last year and do not regret it.

    Pros

    I like that people are familiar with the name Eventbrite. It is a trusted brand that people can easily identify with.

    Cons

    The transaction fees were steep. We were so thankful to discover another solution that offered cheaper rates and more functionality.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Gari from One Stop Cooling and Heating

    Specialty: Trade shows/Exhibitions

    Number of employees: 201-500 employees

    September 2018

    Good For Setting Up Company Events

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We've used this software to organize, setup events, and company parties. Very easy to use and effective.

    Cons

    Just make sure you set the reminders correctly so it doesn't mail blast your people to much. It will happen if you don't.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    September 2018

    Love this for tracking event/education dates

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I have registered for many classes/events with Eventbrite and have always found it very easy to understand and use. It is clear and responsive. I prefer companies that use this because I have a clear picture of the event and details as well as any required ticketing.

    Cons

    I am a user and have never had any issues with Eventbrite

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jose from Rivera Corp.

    Specialty: Marketing

    Number of employees: 2-10 employees

    September 2018

    A must to have when organizing an event... personal or professional

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Don't miss this app, it's a life saver when it comes to organizing an event and don't want to deal with it yourself.

    Pros

    very easy to use, free for free tickets (which makes it a no-brainer for personal events like a class-reunion or so), alert and notifications at will. Very useful!

    Cons

    Don't have any cons to my perspective. Non-Free tickets have a processing fee but it's just a fair arrangement for the great service they provide.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Leane from Turnkey Logistics Solutions

    Number of employees: 11-50 employees

    September 2018

    Eventing made Easy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy of use and following event hosts is wonderful, makes it even easier to look for events. Its really great that you can book straight away and link to your calendars. For me its a simple app that makes my life easy, some apps tend to get complicated and life is complicated enough.

    Cons

    Only thing i would "complain" about is, once you have booked to attend an event, that you get a reminder email about it. I tend to forget to check the calendar from time to time and life also gets busy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp

  • Halle from Government

    Number of employees: 10,000+ employees

    September 2018

    Easy way to buy AND sell

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It provided an easy and efficient platform to buy and sell tickets. For example, I Purchased tickets to an influencer event and it was so easy and quick— took maybe 3 minutes.

    Cons

    It doesn’t provide access to larger events like concerts

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • MacKenzie from My Pet Pail

    Specialty: Retail

    Number of employees: 2-10 employees

    September 2018

    Do it all event promotion

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keep it up!

    Pros

    I love Eventbrite because it is simple to advertise your event and give your customers easy access to tickets.

    Cons

    I don't have anything that I don't like currently. I have only used the product to create classes for dog training.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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