Eventzilla

RATING:

4.4

(375)

About Eventzilla

Eventzilla is a leading cloud-based event registration & marketing platform for in-person, hybrid and virtual events. Works perfect for conferences, webinars, virtual events, fundraisers, classes, & sports events. Eventzilla has everything you need to set up a custom event website, publish event schedules, process payments, manage attendees, and check-in easily. Key Features: Custom branded event websites Event agenda builder Custom registrations form with conditional logic Approval management- Waitlist- Virtual Event Solutions Mobile Event App (For both Organizers and Attendees) Abstract management (Submission, Review, and Approval) Name badges printing (Customizable) Group hotel blocks (You can create an RFP and receive bid...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Eventzilla Pricing

Free for free events. No monthly fees, no contracts. Premium features available for purchase. For paid events, there is fee per registration. Organizers can pass on the fee to attendees, or choose to absorb it. Pay-as-you-go plans: Basic: $1.50/registration Pro: 1.9% + $1.49/registration (capped at $12.99) Plus: 2.9% + $1.49/registration (capped at $19.99) Contact Eventzilla for custom pricing.

Starting price: 

$1.50 

Free trial: 

Available

Free version: 

Available

Eventzilla event overview

Eventzilla Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Eventzilla

1 - 5 of 373 Reviews

Lorena

Insurance, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Eventzilla Review: No Event Is Too Big For Eventzilla

User Profile

Edgar

Verified reviewer

Performing Arts, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Big Ticket Platform For Any Size Event

We run many cultural events and performances, all free of charge. So we needed a professional solution for ticket handling that solves many logistic issues, starting with ticket sale windows, personel, ticket printing and event entrance control. With Eventzilla we solved all these issues and many more. Social marketing gets boosted on the fly and post event CRM is pretty cool and helpful also.

PROS

Everything! It's really easy to set up and to customize your event tickets. Plus the fact that you can do check-ins with a barcode scanner or your mobile phone gives your attendees a much better impression of your events. Social media promotion is a great plus, but getting feedback from your attendees with customizable surveys gives Eventzilla a big plus over other ticket software.

CONS

No sitting map configuration yet. Other than that, everything is great.

Bradley

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed September 2020

Great replacement for Eventbrite

Fantastic

PROS

Robust set of features, Stripe integration for instant payouts

CONS

A bit less intuitive than Eventbrite, but not prohibitive

Reasons for switching to Eventzilla

Eventbrite suddenly stopped paying event organizers advanced payouts. Caused an immediate switch.

Phillip

Sports, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed July 2020

July 2020 - Quality of Product is Declining (user over 2 years)

I used to LOVE this system but now it has gone to $#IT. Going elsewhere.

PROS

I really enjoyed the simplicity of the previous system. It was powerful in all the right ways - mass communication with HTML capabilities, order and attendee sorting, third-party merchant services integration, easy to use event page layout designer, etc... All of the above have slowly declined in reliability and there are many glitches in the system now.

CONS

1. Setting ticket sales dates do not work accurately and are off by DAYS. 2. Ticket sales quantities are no longer registering and have caused issues with overselling, thus having to manually refund. 3. Glitches in sold out capacities where new ticket sales show up as "sold out" immediately. 4. Customer service response times used to be a few days, now I don't even get a follow up. Their chats are bots that seem to go to nobody now. 5. The reformatted their system design to be more visual, but it does not sort events at all so if you have more than 20 events in log, they easily get lost in the long scrolling format. 6. Their HTML based mass email form has now started to glitch and ticket buyers receive HTML code instead of what it should look like. 7. Ticket purchasers intermittently do not receive their PDF tickets. 8. Sometimes ticket purchasers get charged twice for one ticket. This used to be competitively priced with strong and reliable features. This no longer serves as an efficient system for ticket sales as it requires A LOT more manual entries and putting out fires due to glitches in the system.

Brianne

Food & Beverages, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great for Virtual events as well

Great, use it yearly.

PROS

Being able to have a ticket system that collects the info for us and also allows us to email attendees. Useful for updates and then even follow up surveys. I also love the different ticket options. Different "tiers" of tickets along with cut off dates makes having our conventions that much easier.

CONS

Nothing that I have noticed yet. Keep it up

Reasons for switching to Eventzilla

They were not able to do what we needed, EventZilla did what we wanted.