About GoToWebinar

GoToWebinar is a webinar and webcast tool designed to help businesses of all sizes manage online conferences and engage with clients. The platform enables professionals to generate leads, train your team, onboard customers or inform employees.

GoToWebinar offers scheduling, engagement and publishing functionalities, which helps organizations host large-scale events. It offers a host of features such as custom registration pages, event management, webinar templates, video sharing, surveys, audience management and more. Additionally, it comes with white-label capabilities, which lets users personalize the webinar material using custom logos, images and colours to establish brand identity.

GoToWebinar allows managers to gain...


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1,413 Reviews of GoToWebinar

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(823)

823

4 stars

(497)

497

3 stars

(95)

95

2 stars

(17)

17

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1413 results

September 2019

User Profile Picture

Yogendra from Identiv

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Very good software for hosting Webinars or Presentations for larger audiance

This is a great software even for large organizations. We all love it.

Pros

1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings 2. It is a slick application that has useful features such as muting or unmuting all or few. 3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak. 4. Users can send private messages to one another or can send group messages or broadcast messages to everyone. 5. It has screen sharing and Video camera option too. 6. It has lot of toll free and local numbers from almost all of the countries to dial in 7. Phone app is equally great to dial in and has a calling ability as well. 8. No need of hosting this software in local premises. It is available as a software service.

Cons

I have no complaints about this software.

Reasons for Switching to GoToWebinar

Skype was hosted on a local server in our premises. Upgrade and maintenance was a problem and also calls used to drop more often during the meeting.

June 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

June 2021

Now organizing online is much easier with GoToWebinar

Pros

GoToWebinar makes your webinar registration process much easier. It has very clean user interface. New user also can navigate GoToWebinar easily. It record our webinar automatically. we can execute polls smoothly. Attendee reporting is also good. GoToWebinar provide real-time data of attendees. Easy to share screen. compatible with all devices.

Cons

Email automaton feature is missing. We cannot use digital background. Need strong internet connection for using this tool.

Reasons for Switching to GoToWebinar

GoToWebinar providing better feature and excellent support.

October 2021

Amira from Evötös Loránd University

Company Size: 1,001-5,000 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2021

Attend Conferences at your Home with GoToWebinar

My overall experience with GoTo Webinar is very satisfying. As a Ph.D. student, I have used this software during the two years of the Corona Virus to attend different conferences. It has been so helpful, easy to use, and convenient to me. Despite having some cons, this software offers several important pros that most similar software lack. I definitely recommend it.

Pros

* It is very easy software to use even for beginners. * It integrates with Hotspot perfectly. * GoToWebinar offers a high-quality audio and video. * Users can record the conference, the meeting, or the class they are attending. * It has a great CS with fast replies.

Cons

* It has a limited customization. * GoToWebinar requires downloading and installation. * Sometimes sharing the screen with others is troublesome.

April 2020

Kat from AAHOA

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

April 2020

Utterly Disappointed and Let Down By GoToWebinar

Pros

user friendly, like the analytics and reporting

Cons

GoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.

Reasons for Choosing GoToWebinar

We will be looking at zoom meetings and other platforms to transfer our business.

October 2021

User Profile Picture

Yohan from Nokia

Verified Reviewer

Company Size: 10,000+ employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2021

GoToWebinar is very comfortable software for training and webinar purpose

To provide training to new comers in my team, I feel that GoToWebinar is one of the suitable options to provide training to the new employees. Moreover, I can easily attend a meeting on GoToWebinar due to its simple interface.

Pros

Attending and conducting a webinar is so simple on GoToWebinar. I can carry out a large webinar on GoToWebinar swiftly. Also, new comers easily get used to the interface of GoToWebinar that makes my job easy as I can communicate with them efficiently.

Cons

GoToWebinar is lacking in the mobile application. I definitely faced a lot of issues to attend the meeting from its mobile app. Sometimes, I had to leave the mobile and resume the meeting on my desktop as it lags a lot on the mobile.