About Guidebook

Guidebook is a cloud-based app building platform that has simplified the method of creating applications down to four steps. Users do not require any kind of technical skills or knowledge to actually create something that is very complex in its functioning. The app has a gallery filled with templates, fill with content and select features that make things interesting and simple for anyone who is using it. Applications for both Android and iOS compatible systems can be developed using Guidebook. Be it event companies, schools or other organizations, Guidebook has managed to cater to these industries by providing options for creating visually interesting interfaces and cutting down on the development time. Users are provided with tools to create detailed demo session...

Guidebook Pricing

SELF SERVICE = $5 per device 300 attendees expected: Estimated price = $1,475 500 attendees expected: Estimated price = $2,470 699 attendees expected: Estimated price = $3,470 FULL SERVICE = Starts at $3500 per device, contact for quote.

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

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Guidebook Reviews

Overall Rating

4.75

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 60 reviews

Chandra

Company size: 501 - 1,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2021

Love Guidebooks

User Profile

Sara

Verified reviewer

Company size: 51-200 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Guidebook for Orientations/Training: Fantastic!

Overall if you have the budget for this product I would highly recommend it. It's a fantastic tool to use for small, large, or midsized events, and very easy to use on the back end to schedule and upload information, but also very user-friendly for those who will actually be attending and utilizing the app to move and shake with their schedules.

Pros

Something that I liked most about this software is the scalability and the ability to update in real time. I cannot tell you how much this saved us during orientation trainings for our student staff when I was a Resident Director. We had instances where rooms were changed at the drop of a hat, or lunches/sessions were altered on start or end times and being able to update their schedule within the Guidebook app saved us and prevented catastrophe of having to let everybody know by word of mouth or e-mail; which none of our student staff would check during orientations. For scheduling snafus like this, it really saved the day with the real time updates and made everything seem seamless and like it was running smoothly, even if on the back end planners were running around like a bunch of crazy chickens. This was really great for CRM integration too which was important to us for tracking/data purposes. With syncing and list creations too, you can really impact things big time. For example, we could use this for student events and track ROI for our programs/budget, and also look at new leads for potential future programs with vendors or groups on campus. The possibilities are all there, and you can really customize this to fit your needs.

Cons

Pricing was really dicey for us as we had limited budget for large training groups. You have the options for self versus full service to kind of play around with. Unfortunately with budget cuts we weren't able to sustain using this. With the full service you can control branding which is AWESOME though, so if you have need for that it's really something to consider!

Reasons for switching to Guidebook

Using Google Calendar for the amount of orientations/trainings we had with large student numbers was a nightmare. Updates weren't happening in real time for us so if we needed to schedule room changes half would not get the update. It was a mess to add so many people to each invite too when we would have well over 100 per session in some cases. Guidebook saved us so, so much trouble when we switched.

Taylor S.

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

November 2021

Guidebook's mobile app has the tools to help you pull off successful events!

Overall, Guidebook's app functionality has been very helpful to the success of our events. We primarily use their software to provide our audience (high school seniors and their families) with a mobile app that complements the their time at on-campus events. It allows us to digitize many helpful resources, track who attends which sessions, and set capacities for various sessions. Although there's been a bit of staff turnover the past few years, they go above and beyond to make it right.

Pros

The backend interface is fairly intuitive. I've been able to train my event staff and interns on how to build robust apps for our events!

Cons

It feels like it needs a bit of a facelift. It's looked the same for the last 5+ years. It's not bad, but as a weekly "builder" within the platform, I'm ready for a nice look/style.

Reasons for choosing Guidebook

I chose Guidebook because I initially had a great user experience with them at a conference I attended back in 2016. I was impressed with the software and we decided to contract with them 1-2 years later. The main reason we've continued to use Guidebook despite additional competition entering the the playing field is because their session attendance feature is vital to our events. Space on campus is scarce, so being able to set room capacities and utilize an automated waitlist is very helpful.

Raymond

Company size: 201-500 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

October 2019

Not a fan of Guidebook

Pros

For what it does, Guidebook is very useful. Great at being that one place on the phone for visitors to click to for information about the events taking place on campus.

Cons

Customization is really bad. You're forced to use their color palette, which doesn't make sense.

Lindsey

Company size: 2-10 employees

Industry: Performing Arts

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2022

Useful for our conference

Pros

I love that the attendees can access any time and there is a live update option and it works for everyone immediately.

Cons

Difficult to try and explain all the features. But it is what it is and all programs take some time to figure out.

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