Hubilo

RATING:

4.58

(144)

About Hubilo

Hubilo is the virtual + hybrid event platform built for engagement and event excellence. Hubilo's mission is to drive engagement - first and foremost - yielding greater business results. Engagement with your deeply branded experience, paired with our proactive and full-time customer success team ensures every event run on the Hubilo platform executes perfectly every time. Hubilo has the largest suite of features proven to improve attendee experience. Our features have facilitated over 600+ customers,100M+ engagements in 6000+ events, across 500K+ session hours....
Brand your Event your Way - State-of-the-art branding capabilities for you to make a mark. Choose custom themes to suit the mood of your event, and provide a refreshing event experience, always.

Hubilo Reviews

Overall Rating

4.58

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 144 reviews

Marilyn

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

Wonderful Virtual Conference Software

Jessica

Verified reviewer

Company size: 2-10 employees

Industry: Events Services

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2021

Great Event Organizing Experience

Thanks to Hubilo we have been able to restart our job. As congress organizers our job was completely down due to the pandemic. With Hubilo we are now able to organize events again, and we can reach customers from all over our country.

Pros

Hubilo platform comes with a lot of features, while it is very user friendly, both for event administrators and attendee. It offers a very clear and nice surface. Also the staff is very helpful. Our Client Success Manager [SENSITIVE CONTENT HIDDEN] has been at our disposal before, during and after the event. He really helped us while learning how to use the platform and set the event, always with kindness.

Cons

One thing that maybe Hubilo could improve is to provide a bi-lingual surface for the attendee.

Reasons for choosing Hubilo

We choose Hubilo has it is very complete, useful both for scientific congresses and marketing events. it has a good value for money and the staff is very helpful.

Response from Hubilo

Hey Jessica, Glad that you liked our platform and the support. Our team really enjoyed working with you :) We already have multi language platform support. You can connect with your account manager for the details on the same :)

Replied May 2021

Andrei

Company size: 11-50 employees

Industry: Management Consulting

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2021

Great Platform and Great Service!

Go for it! Best tool and the best team we've worked with so far and we've tried a bunch!

Pros

The platform has all the features needed to organize a great virtual event. From engaging with the delegates, to admin work on the dashboard and getting your team to manage the event. Great functionality. But even more important, the help and support we got from the customer success representative - [SENSITIVE CONTENT HIDDEN] - were unprecedented. We used few other similar services in the past, but none compare to the amount of time and energy we got from their representative. They went over and above to make sure they answer every question and fix all our requirements. They even pushed the roll out of a new feature just for us! It was a great experience working with them!

Cons

Can't think of many things, to be honest. As they have so many great features - it would help to have short demo videos we could share with the potential sponsors and exhibitors - as it would definitely get them to appreciate the platform.

Reasons for switching to Hubilo

Biggest challenges we solved: having an easy to use dashboard and uploading the data of the event (text, picture, video), giving the sponsors easy access to their booth so they can manage it, engaging with the attendees, giving them more options on how to network, having clear and real-time statistics. Also having the ticketing and registration system - all great! All of them came with the benefit of the speakers, attendees, and sponsors being super happy with the experience.

Response from Hubilo

Hey Andrei, Thank you so much for taking the time out and sharing your experience with Hubilo here. It was super fun working with your team :)

Replied May 2021

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

May 2020

Most unsatisfied Product, unprofessional team and doesn't worth money

For me, the most humiliating part is the demo team who are totally unprofessional in attitude and I wonder why they are just wearing innerwear for the meeting.

Pros

1. It allows to Integrate Zoom and other streaming platforms.

Cons

1. The login process has the security process with OTP but when the same shared by the person, anyone can join without any authentication. 2. Most of the options are not working for Virtual event but still exist on-page. They could have been hidden or given some note. 3. You need to create notifications separately just to notify on some event, even then that notification won't pop up upfront, you need to dig deeper into notification tab. 4. The content won't pop up dynamically in the feed, you need to refresh the whole page in order to see the new content in the feed. 5. unprofessional attitude from the demo team.

Aneesh

Company size: 51-200 employees

Industry: Online Media

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

November 2022

Phenomenal tech support and audience engagement

Pros

The audience engagement feature of the software was quite helpful for users. Since ours was an in-person event, it was very important for our audience to engage and network with one another. This software mobile app played a huge part in keeping our audience engaged and networking with each other. This created a very good retention and engagement loop and helped us in our event. Our users' used live event feed and setting up a meeting with one another the most and it was a game-changing experience. App gamification features such as contests, polls, and surveys were also used a lot and they are very well executed on the app's front end. App tech and implementation support were phenomenal and the hubilo team did a fantastic job in fixing ad-hoc bugs and issues that were coming. Overall support and timelines for deployment were effectively managed by their team. The team lead was personally involved with every development and support that was required to customize it as per our requirements.

Cons

From an organizer standpoint, the backend dashboard was a bit difficult to maneuver especially on the D-Day when event agenda changes quickly. This can be made better for organizers to keep up the pace with live online management of agendas.Live event navigation and way-finding within the event could have been added as functionality and that is a very important use case to manage offline events.

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