MainEvent

RATING:

4.7

(28)

About MainEvent

MainEvent is a cloud-based platform that helps users analyze, report, recap, staff, and schedule all experiential and field activities. It enables marketing directors, field staff, brand managers and account coordinators to manage their experiential events and word-of-mouth marketing campaigns.

MainEvent Pricing

Free trial: 

Not Available

Free version: 

Not Available

Dashboards: Customizable dashboards that are built using editable widgets, showcasing data through a variety of graphing tools.
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MainEvent Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for MainEvent

1 - 5 of 28 Reviews

PERLA

Events Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Creating Efficiency and Peace of Mind

We launched MainEvent to our field staff on 4/1, since then we have already seen the weight lifted off our small team with automations, ease of use and overall visibility all in one platform. Our experience has been nothing but positive, we know we made the right choice in moving forward with MainEvent.

PROS

Our team has become more efficient with the implementation of MainEvent. We are able to create alert triggers that go out automatically, saving our team countless hours of sending individual emails or texts to staff reminding them of upcoming events. This is now a thing of the past, we set the trigger alert and it goes out seamlessly to all assigned staff.

CONS

While there are features that we would still like to see that could create even more efficiencies the Cons quickly turn into Pros because of the PROS who work at MainEvent. The moment we have a hiccup they are ready to assist in fixing it, walking us through how to fix it, or giving us alternative ideas on how we can get the same results while their team works on a more permanent solve/customization for our needs.

Reason for choosing MainEvent

The real time GPS Checkin/Out and photo uploads. Aside from the lovely team behind MainEvent, this was the one piece that was crucial in our decision that none of the other products could provide us.

Vendor Response

We are grateful to work with you, Perla! Your team is amazing, and we looking forward to supporting your continued growth.

Replied May 2024

Jess

Marketing and Advertising, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

MainEvent Is the Way to Go!

PROS

The team that we have had the pleasure of working with has really made this experience so seamless. A team of people who understood that we needed a system that met different needs for different groups was no easy task. The team at the MainEvent recognized that and was able to hear our needs and translate it into functionality.

CONS

There really is nothing I can say I like least about MainEvent. Everything was straightforward, we were and are always supported.

Reason for choosing MainEvent

The service and it's reputation, and the team.

Reasons for switching to MainEvent

Lack of professionalism, support, and confidence in a system that would consistently work.

Vendor Response

Jess, we appreciate your comments and are fortunate to support your amazing team. Thank you so much!

Replied May 2024

Megan

Marketing and Advertising, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Event Program Review

PROS

The platform is a great tool to capture event data and analytics to properly report back KPI's and event information back to our clients. Having the tools and options to customize dashboards based on each clients specific needs is great!

CONS

[sensitive content hidden] offer great support and management of the platform. I have worked with other account managers and unfortunately, they do no seem to have the same expertise as [sensitive content hidden] on the platform. The Geo tracking would be a great feature, but I do not feel like it works properly (if it works at all). The fact that we cannot access the portal through a cell phone app holds our team back from completing recaps acccuatley and instantaneity.

Reasons for switching to MainEvent

Brandscopic is not available in the above drop down so I selected Brand24

Vendor Response

Thank you so much for the review, Megan, we appreciate the feedback. Your account manager will be in touch to address your issues with the geo tracking and mobile functionality.

Replied February 2024

Katie

Wine and Spirits, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

We love Network Ninja!

Working with NN is the epitome of a solid partnership. They are committed to delivering the highest quality product and even more committed to fixing anything if it breaks. They took the time to truly learn and understand our business to ensure the system was optimized for us.

PROS

The easability of using the site and the people from NN that we get to work with.

CONS

Limited to some functionality not being customizable

Reason for choosing MainEvent

Customizable and ease of using the system

Reasons for switching to MainEvent

BookedOut was not an option so I selected our temporary product that we used before our NN was up and running. BookedOut was never able to deliver on all of the functionality we needed to operate the business.

Vendor Response

Katie, this has definitely been a solid partnership from our perspective as well. Thank you for working with us and teaching the nuances of your operations, so we can build the best possible solution for you. Your efforts go a long way.

Replied May 2024

Kristen

Marketing and Advertising, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Industry Gold Standard for Event Software

We have been customers of Main Event for over a decade, and they have been integral in growing our company's experiential event offering to our clients. They have worked with us to customize very intricate features and processes that allowed us to better serve our customers and our internal personnel. Their team of experienced developers understands this event/sales industry and can help build the platform to meet all your needs.

PROS

Main Event provides a seamless experience for scheduling and managing events across a wide variety of industries, clients and event types. They have been doing this for decades, and have a robust set of customizable features and functionality to suit customers of all sizes. They are open to our suggestions for product features and enhancements, and regularly release new updates. With this platform you can easily simplify your event management process, capture in-depth statistics, communicate with your event staff, and maximize your event experiences.

CONS

You will need to have a separate payroll processing site, as they do not include a payment feature at this time. While that works for my company, as we have a third party vendor we prefer to use and can easily export a payment file from Main Event to share with our payroll vendor, I understand some companies are looking for that key feature to be included in their event software.

Vendor Response

Thank you Kristen! Always appreciate your feedback and attention to detail in making our systems and processes better because of your efforts.

Replied February 2024