Promotix will work for us but waiting for small changes to roll out to our bigger events

Cannot rate the support highly enough. Would recommend you try this platform for yourselves. Its a winner.

Pros

Support - very responsive support. After coming on board they conducted a 60 minute zoom call to explain the package and discover how we in Australia intend to use it. Promotional Benefits - Unlike almost every self run ticketing platform, Promotix offers a range of Promotional features that will massively increase our Event's exposure and sales.

Cons

Australian Tax Office compliance - It's not quite there yet. There are a few mandatory requirements from the ATO that are not met with the receipts generated by Promotix. Unfortunately at time of this review I have not been able to roll out this program to its fullest potential. Have requested some Dev changes and am waiting for results. But positive we will be using it on our main events very soon.

Great Ticketing Management and Marketing

Overall we really enjoy working with the team at PromoTix. They've taken our feedback to heart and have even made some developments and releases on features we requested. They always get back to us quickly and are willing to train our staff when need be at no charge. No complaints.

Pros

We launched a mobile app for our venue, Venue 578 that over 3,000 people downloaded. We used to send text SMS marketing out for new show announcements, but now we do it through the app notifications and have saved a ton of money monthly. The ticketing is super easy to use, and so are the marketing features. It manages our team of 45 street team members and tracks their promotions on social media. We no longer have to collect hard ticket money from their sales since it does that automatically too through the app.

Cons

They only use Stripe for credit card processing right now. I wish there was a choice to put in your own processor. You still save though because there are no ticket service fees so it comes out cheaper anyways. Their merchandise module integrates with Shopify. I wish it integrated with Squarespace as well.

I shopped around and this is by far the best value I could find

They haven been responsive and helpful in every way.

Pros

Tracking attendees at our events is important to their success. PromoTix allows us to plan events through their robust platform and then manage and understand who is attending.

Cons

I have not found anything that I would improve on at this time.

Review: PromoTix

Pros

Easy onboarding process and it took less than 15 mins to make our first event on the platform public.

Cons

User experience/interface is dated compared to their competitors.

So Easy!

Pros

What I liked most about this software was how easy it was to set up. The set up process was very quick and was prompted through the whole process.

Cons

I have yet to encounter any negative experiences with this software.