PromoTix

RATING:

4.65

(23)

About PromoTix

PromoTix is a ticketing and marketing software product for events that was built by event creators who wanted more from their ticketing company. PromoTix specializes in eliminating high ticketing fees, monetizing live stream events, and viral marketing through ticket buyers and brand ambassadors. They even maintain their own network of thousands of ambassadors who will help sell tickets to your events. Benefits include: • Cap your ticket service fees normally paid to other ticketing providers with an annual subscription plan from PromoTix and get 0% + $0 per ticket sold rates. Make thousands more with PromoTix. • Pay as you go with no credit card or contract required - Fees as low as 1.75% for ticketing. • Market your event (16% more ticket sales on average) with uniq...

PromoTix Pricing

Ticketing: 1.75% per ticket sold; Ticketing + Marketing: 3% per ticket sold; Professional Plans: 0% + $0 per ticket sold with annual customized subscription; Virtual Streaming: $5 setup per event, starting at $0.75 per viewer

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Available

Create beautiful event registration and event pages
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PromoTix Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 23 reviews

User Profile

Paul

Verified reviewer

Company size: 2-10 employees

Industry: Entertainment

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

July 2021

Promotix will work for us but waiting for small changes to roll out to our bigger events

Cannot rate the support highly enough. Would recommend you try this platform for yourselves. Its a winner.

Pros

Support - very responsive support. After coming on board they conducted a 60 minute zoom call to explain the package and discover how we in Australia intend to use it. Promotional Benefits - Unlike almost every self run ticketing platform, Promotix offers a range of Promotional features that will massively increase our Event's exposure and sales.

Cons

Australian Tax Office compliance - It's not quite there yet. There are a few mandatory requirements from the ATO that are not met with the receipts generated by Promotix. Unfortunately at time of this review I have not been able to roll out this program to its fullest potential. Have requested some Dev changes and am waiting for results. But positive we will be using it on our main events very soon.

Reasons for choosing PromoTix

Customer service and responsiveness of support. 100% no brainer. Promotix were fantastic

Reasons for switching to PromoTix

Ticketing fees vs no fees/ Was a no brainer.

Will

Company size: 11-50 employees

Industry: Entertainment

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

Great Ticketing Management and Marketing

Overall we really enjoy working with the team at PromoTix. They've taken our feedback to heart and have even made some developments and releases on features we requested. They always get back to us quickly and are willing to train our staff when need be at no charge. No complaints.

Pros

We launched a mobile app for our venue, Venue 578 that over 3,000 people downloaded. We used to send text SMS marketing out for new show announcements, but now we do it through the app notifications and have saved a ton of money monthly. The ticketing is super easy to use, and so are the marketing features. It manages our team of 45 street team members and tracks their promotions on social media. We no longer have to collect hard ticket money from their sales since it does that automatically too through the app.

Cons

They only use Stripe for credit card processing right now. I wish there was a choice to put in your own processor. You still save though because there are no ticket service fees so it comes out cheaper anyways. Their merchandise module integrates with Shopify. I wish it integrated with Squarespace as well.

Reasons for choosing PromoTix

PromoTix was less expensive and we saw how we could make more money using the platform than the other companies.

Jami

Company size: 2-10 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2023

I shopped around and this is by far the best value I could find

They haven been responsive and helpful in every way.

Pros

Tracking attendees at our events is important to their success. PromoTix allows us to plan events through their robust platform and then manage and understand who is attending.

Cons

I have not found anything that I would improve on at this time.

Kristina

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

October 2022

Review: PromoTix

Pros

Easy onboarding process and it took less than 15 mins to make our first event on the platform public.

Cons

User experience/interface is dated compared to their competitors.

John

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

So Easy!

Pros

What I liked most about this software was how easy it was to set up. The set up process was very quick and was prompted through the whole process.

Cons

I have yet to encounter any negative experiences with this software.

Reasons for choosing PromoTix

$$$ and the lack of direct promotion of competitors.

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