SilkStart MultiChapter vs Wix

RATING:

4.4

(36)

SilkStart MultiChapter has 36 reviews and a rating of 4.42 / 5 stars vs Wix which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (36)
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Ease-of-Use
4.5 / 5
Wix
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
September 11, 2019
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Pros/Cons
  • Pros

  • The members love the ease of renewals and management of their communication preferences.
  • Very versatile options that are all included in one low price. We're very excited for the Chapters features.
  • Cons

  • Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.
  • The email tool is difficult. Overall, the package feels very late 90's.
Read all user reviews
  • Pros

  • The customer supports from Wix is really good and I noted Wix getting better progress with the time.
  • We've easily integrated a google calendar into our page, which has been helpful for our neighbors. One of my other favorite features is the ability to uniquely edit the mobile version of the site.
  • Cons

  • The main issue I have with Wix is the price when compared to other Web hosts out there. The contract also auto renews without warning, which is very frustrating.
  • What I dislike most about Wix is that it seems to be missing a few features that other website building softwares offer.
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Pricing Range
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FrontRunners

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos