--- title: "Tix Software Reviews, Demo & Pricing - 2026" description: "Review of Tix Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/event-management/tix-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / Tix Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/419345-Tix/reviews/)[Alternatives](https://www.softwareadvice.com/product/419345-Tix/alternatives/) # Tix Review From $0.25-$1.50 2 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Tix 4.8 [(194)](https://www.softwareadvice.com/product/419345-Tix/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About Tix Tix is a cloud-based solution for online and box office ticket sales and donations. Features include event management, access controls, social distancing, multiple seating options, and more. Tix provides users with customer relationship management capabilities such as email marketing and customer history tracking. Users can use the solution to process donations or membership sales while also utilizing the program to offer discounts to buyers based on their purchase history. Additionally, Tix features barcode scanning, a built-in reporting and analytics engine, and customer-information encryption that can communicate using industry-standard 128-bit SSL encryption technology. The solution can be accessed via multiple mobile devices including tablets and smartphones. Tix is PCI Level 1 certified for secure payment processing. Pricing is on a per-ticket basis and support is offered via phone and email. ## Tix User Interface ## Popular Tix Alternatives Main Product Tix 4.8 [(194)](https://www.softwareadvice.com/product/419345-Tix/reviews/) Ratings Breakdown - 4.68Ease of use - 4.81Value for money - 4.93Customer support - 4.69Functionality Pricing Available upon request Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(597)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/) 4.8 [(276)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month Alternative Product [Accelevents](https://www.softwareadvice.com/festival-management/accelevents-profile/) 4.7 [(164)](https://www.softwareadvice.com/festival-management/accelevents-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.69Value for money - 4.79Customer support - 4.47Functionality Pricing Starting at $7000.00 one time ## Tix Pricing and Plans Tix has two plans. Box Office is $0.25. Online is $1.50. Box Office $0.25 usage based Box Office plan includes: - CRM and More - Easy Integration - Multiple Seating Options - Sell Tickets Online $1.50 usage based Online plan includes: - CRM and More - Easy Integration - Multiple Seating Options - Sell Tickets ### How does Tix pricing compare to alternatives? Tix's starting price is $0.25. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Tix4.8[(194)](https://www.softwareadvice.com/product/419345-Tix/reviews/) | $0.25 | Not available | Not available | 4.8 | | [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)4.6[(5,841)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) | Free | Not available | Available | 4.5 | | [Fienta](https://www.softwareadvice.com/event-booking/fienta-profile/)4.8[(209)](https://www.softwareadvice.com/event-booking/fienta-profile/reviews/) | €0.40 /mo | Not available | Available | 4.8 | | [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/)4.9[(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.9 | | [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/)4.9[(597)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) | $0.28 one time | Available | Available | 4.8 | Tix4.8[(194)](https://www.softwareadvice.com/product/419345-Tix/reviews/) * * * Starting price $0.25 Free trial Not available Free version Not available Value For Money 4.8 - [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)4.6[(5,841)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 4.5 - [Fienta](https://www.softwareadvice.com/event-booking/fienta-profile/)4.8[(209)](https://www.softwareadvice.com/event-booking/fienta-profile/reviews/) * * * Starting price €0.40 /mo Free trial Not available Free version Available Value For Money 4.8 - [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/)4.9[(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.9 - [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/)4.9[(597)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) * * * Starting price $0.28 one time Free trial Available Free version Available Value For Money 4.8 ## Tix Features - Popular features found in Ticketing Attendance Management Barcode/Ticket Scanning Confirmations/Reminders Customer Data Management Email Marketing Online Ticketing Onsite Ticketing Promotions Management Registration Management Reserved Seating Third-Party Integrations Website Management - More features of Tix Access Control Access Controls/Permissions Activity Dashboard Alerts/Notifications API Attendance Tracking Attendee Management Attendee Profiles Attendee Segmentation Billing & Invoicing Calendar Management Conferences/Conventions Contact Management Credit Card Processing CRM Customizable Branding Customizable Reports Data Import/Export Discount Management Drag & Drop Electronic Payments Email Reminders Email Templates Employee Management Event Calendar Event Management Event Scheduling Event Ticketing Event Tracking Floor Plans & Maps For Film Festivals For Music Festivals Guest Accreditation Guest List Management Kiosk Ticketing Marketing Automation Mobile Access Mobile Ticketing Multi-Event Online Payments Online Registration Onsite Registration Point of Sale (POS) Print-at-Home QR Codes Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Updates Reporting/Analytics Reporting & Statistics Role-Based Permissions Sales Reports Sales Trend Analysis Season Tickets Seating Map Social Promotion Support Ticket Management Survey/Poll Management Surveys & Feedback Ticketing Ticket Reservations Venue Management Volunteer Management Website Integration ## Tix Integrations Stripe Payments Integration rated undefined from -1 review SurveyMonkey Integration rated undefined from -1 review PayPal Payments Integration rated undefined from -1 review Square Payments Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review Orbital Payment Gateway Integration rated undefined from -1 review See all 11 integrations ## Tix User Reviews ## Tix customer ratings - Overall rating: 4.8/5 - Total reviews: 194 ### Rating distribution - 5 stars: 162 reviews (84%) - 4 stars: 30 reviews (15%) - 3 stars: 2 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.7/5 --- ### Easy to use - Overall rating: 5/5 - Reviewer: Ken M. - Industry: Automotive - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was great, easy to use and the team has had positive reviews. Initial setup was time consuming but overall easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, it seemed easy enough for the entire department to use. There were no complaints from any employee. #### Cons The initial setup was a little time consuming, but after it was set up every employee found it very useful. --- ### Does good job - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it to sell tickets for a huge 18-day music festival and some miscellaneous middle school shows. But it does handle the transaction part well enough. I was worried that the payment plan would mess up, but it seems to work properly. It has solved the problem of having parents wait in line for hours buying paper tickets and then giving me headaches. It mostly helps us stay away from these outrageous additional service charges from somewhere else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The guy, from the chat had me watch a video explaining how to do something rather than send me an unhelpful link to an article or something. Of course we can’t charge ourselves fees on all the free comp tickets we give away. We were surprised at how quickly the money goes into our bank accounts, without everything freezing and locking up. #### Cons The reporting features are really clunky and I have to export three separate reports and then mash them all together to find out what happened. And when somebody wants to move their seat in the reserved seating area I basically have to fully refund them and have them rebuy their entire ticket. When I initially set this up it was very confusing. --- ### Amazing quality and service - Overall rating: 5/5 - Reviewer: Samantha L. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tix is amazing value for the cost! Definitely extremely user friendly as well with clear concise notification systems. #### Cons No complaints so far! Everything has been great and customer service has been very efficient! Event ticketing has helped streamline our processes immensely! #### Vendor response Sam, thank you for those kind words. We know how important it is for organizations like yours to be able to work efficiently, and we are glad that Tix has been able to help you streamline your processes. We look forward to continuing to provide you with a high service level at a great value! Replied April 2026 --- ### Reliable Ticketing and Stellar Support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. reliable core tools ,responsive reps ,unbeatable for the price, ideal for theater or mid-sized venue #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Best for ticket reservation barcode scanning for seamless check-in and reliable for high-volume sale #### Cons Outdated hardware integration, like clunky credit card swipers instead of scanners, hampers check-in --- ### Tix Easy to Work With - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had nothing but a good experience with the Tix staff. They are always responsive and quick to reply with answers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of working with their staff. All of the reports are great also. Anything I want to find out, it's there. #### Cons How it's not very integrative with credit card readers. I have to use a really outdated credit card swipe, and would like to have used something more modern or a scanner. #### Vendor response Jeff, I'm glad to hear that you've had a positive experience with Tix. We pride ourselves on maintaining a high service level and appreciate your acknowledgment of that. We are also happy to hear that you're getting the information you need from our reports. The use of card readers is often tied to the payment processor being used, so please reach out to us when you have a chance to discuss your card reader options. Thank you for choosing Tix! Replied January 2026 --- ### Great Service and Customization! - Overall rating: 5/5 - Reviewer: Thomas M. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I LOVE Tix...this is my second company working with Tix...I started with you in 2007 and chose you when I moved to my current company because of how much I liked you from before. We are often approached by other ticket companies wanting us to leave Tix and switch to them, often offering comparable rates...but when we tell them what our needs are that we already have in place with Tix they are unable to meet all of the. Even if they could, I'd still stay loayal to Tix. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility and the customization that is available is really wonderful. Also the support is great! #### Cons Occasionally, there are small program glitches when new shows are set up but they are always fixed quickly and often it's an error on our part:)...but this is all very minor. #### Vendor response Tom, we’re truly grateful for your loyalty and for choosing to continue working with Tix after all these years. It’s wonderful to hear that our flexibility, customization, and support have made such a positive impact on your experience. We also appreciate your understanding when small issues arise and are glad our team has been able to resolve them quickly. Feedback like yours keeps us motivated to keep improving and delivering the level of service you’ve come to expect. Your continued loyalty means the world to us—especially knowing you’ve chosen to stay with Tix even when other offers come your way. We look forward to many more successful years together! Silvia Mahoney Tix, Inc. Replied October 2025 --- ### Best Customer Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Performing Arts - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive experience. Someone is always available if we have questions. Best bang for your buck. Top shelf! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly. Direct and to the point when we’re creating events and setting up each production. #### Cons Nothing big enough to mention. [sensitive content hidden] has been wonderful to work with for the almost 20 years I’ve been a customer. #### Vendor response Nick, we're thrilled to hear that you've found Tix to be user-friendly and straightforward, and it means a lot to know you've had such a positive experience over the years — we're honored to have been part of your journey for so long! It's our goal to continue delivering great value and reliable support, and we're so glad to hear we've done that for you. Thanks for continuing to choose Tix! Silvia Mahoney Tix, Inc. Replied October 2025 --- ### Happy with TIX - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Performing Arts - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’m happy with TIX software. I appreciate the emails we receive advising of changes and new information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Security, Event Management Customer service via email works great Bugs and issues are easy to report and get an answer back. #### Cons Customer service via a phone call to our service manager takes a while. Also I wish we could have 2 different name and emails available in one customer account. #### Vendor response Connie, thank you for your feedback! We're glad to hear you're happy with the Tix software and that you find our update emails helpful. Keeping you informed is important to us, and we're always here to support your success. We appreciate having you as a part of the Tix community! Replied October 2025 --- ### Great experience with Tix - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My training was limited (didn't have enough time with the person I was replacing) so going to my account manager (?) [sensitive content hidden] is great - very patient, listens to everything, and helps me resolve my issues. Also, one of the after hours tech support fellows was very understanding (this was some time ago, and I regret not getting his name). He also provided excellent customer service and helped me understand what I had to do to get back on track. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm still learning things about using the system, and [sensitive content hidden] was absolutely essential to help me resolve a problem using a new feature that we are including this season. After handling the first ticket exchange, she walked me through the process, step by step, giving me time to write my notes and physically follow her instructions. #### Cons There is so much to learn - I wish I had more time to explore all of the other areas that I am not currently familiar with using. #### Vendor response Morgana, thank you for taking the time to share your thoughtful feedback! We’re so glad to hear that your experience with our team has been positive and that your account manager has been such a helpful and patient resource while you learn the system. It’s great to know that the step-by-step guidance made a difference and that our after-hours support team was able to assist you when you needed it most. We understand that there’s a lot to explore within Tix, and we appreciate the time and effort you’re putting into learning the platform. We’re always here to support you—whether it’s walking through new features, offering additional training, or helping you get more comfortable with areas you haven’t yet used. Thank you for choosing Tix! Silvia Mahoney Tix, Inc. Replied October 2025 --- ### I love Tix - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Tix for several years. I am well informed about changes. When I need help, I get it right away no matter time or day. That's extremely important to me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For the most part, I like the ease in setting up an event and the report functions. If there is information I need, I can usually find a report that. #### Cons The tutorials are somewhat overwhelming and hard to follow. Information is presented at a fast pace. It's hard to comprehend, especially if I am making notes. I like to figure things out before calling. That's not always the case. #### Vendor response Susan, thank you for sharing your experience—we're glad to hear that you find event setup and reporting straightforward, and that our support team has been responsive whenever you've needed help. It’s great to know that kind of reliability matters to you, and we're proud to be there when it counts. We also appreciate your honest feedback about our help resources. Your insight about pacing and clarity is helpful, and we'll take it into account as we add additional support materials. Thanks again for being a long-time Tix user! Silvia Mahoney Tix, Inc. Replied October 2025 --- Showing 1 - 10 of 194 Reviews [See All Reviews](https://www.softwareadvice.com/product/419345-Tix/reviews/) ## Tix Popular Comparisons [Eventbrite vs Tix](https://www.softwareadvice.com/compare/133924-eventbrite/vs/419345-Tix/)[Purplepass vs Tix](https://www.softwareadvice.com/compare/151135-purplepass/vs/419345-Tix/)[Accelevents vs Tix](https://www.softwareadvice.com/compare/124294-accelevents/vs/419345-Tix/) [Compare All Alternatives](https://www.softwareadvice.com/product/419345-Tix/alternatives/) ## See what companies are saying about Software Advice