Tix
Tix
About Tix
Tix Pricing
• Box Office Fee - $0.25 per ticket (tickets sold through Tix’s box office system) • Online Fee - $1 to $1.50 per ticket (tickets sold online, through kiosks and mobile devices) • Call Center Fee - $3.50 per ticket (tickets sold through Tix’s call center service)
Starting price:
$0.25 per month
Free trial:
Not Available
Free version:
Not Available

Most Helpful Reviews for Tix
1 - 5 of 163 Reviews
Bob
Entertainment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Madison Lyric Stage Glad We Switched to Tix!
Working with our sales manager, Iris, is the best part of all. She demonstrates a comprehensive understanding of the Tix platform and how to achieve both standard setups and customizations. She is very responsive to our email requests, and if she doesn't know the answer herself, she is ready to find the answer timely. Perhaps best of all, she is courteous and good-humored in the face of stresses others may be feeling.
PROSWe have distinctly benefitted from adopting Tix. It has allowed us to have reserved seating with ease, in setup and customization, ease in the customer's online experience, and reports for front desk and back office staff. Its reliable automated processes and flexible customizations for ticketing confirmations and event reminders have relieved us of considerable manual work that we simply no longer had time for, freeing time to provide better personal assistance when needed. The flexibilities possible in combining event attributes, ticket types, patron types, and discounts are excellent. The payment processing passthrough from Tix to PayPal works very well, as does the emailing of sales notices and sales summaries to back office staff. The patron interface seems to be intuitive and easy to use, judging by the low level of assistance we have had to provide in ordering. While you have to commit to a certain amount of learning to get the most out of the platform, we have encountered very few customizations that we couldn't do for ourselves. After a year's learning and experience, we feel confident to work independently with a minimum of assistance from customer service and with a minimum of error.
CONSThe report writer is meant to be adaptable to a really wide variety of organizations, situations, and needs, but can be a bit persnickety to deal with. On the other hand, customer service assistance with report writing, in the form of our sales manager, is excellent.
Reason for choosing Tix
Showpass did not have the ability to have the kind of season subscription we wanted to offer.
Reasons for switching to Tix
Their system of holding revenue until after productions ended and then their distinct unreliability at sending our revenue timely or reliably. Lack of expected automations such as event reminders a downside too. No ability to create season subscriptions.
Laura
Performing Arts, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Easy to use, fantastic support!
Tix has been a breath of fresh air for our ticket office after coming from AudienceView Professional. The software was easy to learn and get set up with and is surprisingly feature-rich, bringing us more options and more advanced options to work with. Couple this with truly great customer support from not only our Tix rep, but also the support and development teams, and you have a ticketing system that probably isn't beatable for the price!
PROSExcellent tools for setting up events quickly and easily, including great discount and email management programs that make applying the same setting to multiple events a breeze! User interface for administrators and users (ticket-buyers) is straightforward and clean. Customer support is fantastic!
CONSReporting is different from what we are used to. There are a lot of different reports, and figuring out what we needed for our accounting has taken some time. That being said, we are very particular with our accounting, so this may not be a problem for other institutions.
Stacey
Fine Art, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Tix makes ticketing easy
Mobile Opera began using Tix a year ago and from the beginning it was really helpful. The setup is intuitive and the processes are logical. The ease with which customers can navigate the ticketing process and the development tools for renewals and patron contact have improved our process greatly. The growth in early ticket sales in just our second year is impressive. Also, Tix' customer service is excellent with courteous representatives who are responsive and really know the answers. Tix is well worth the reasonable price.
CONSWE are pleased with Tix and do not wish to publicly review features that we are still learning of. You require an answer here but we prefer to address any questions or concerns to Tix directly.
Reasons for switching to Tix
We wanted an easier process that was more responsive to our development needs rather than a one-size-fits-all approach. Tix is very flexible.
Joan
Entertainment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2023
tix review
been working with for many years.
PROSmultiple function options that help sort and set up
CONSintegration with credit card machine. easier understand of email management
Sonya
Fine Art, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The Whole Backstage
It's all good. If I have any issues, customer service [SENSITIVE CONTENT] is very quick with a resolution response.
PROSIt is very user friendly. When we switched ticketing agents, no issues uploading existing customer information. So far, has met most of our needs.
CONSOne feature that would be helpful to me is, in the "sell" mode, when cursor is hovering over a seat, would show who purchased it.