Constant Contact

RATING:

4.3

(2751)

About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.

Constant Contact Pricing

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
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Constant Contact Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Constant Contact

1 - 5 of 2,696 Reviews

Kelly

Retail, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Easy to Start, Easy to Use!

User Profile

Rob

Verified reviewer

Market Research, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Constant Contact Review

Very Good! It was easy to switch over and get everything going from the beginning.

PROS

We use Constant Contact to create our Email Campaigns and also to schedule posts on our social media on a weekly basis.

CONS

We had no problems with Constant Contact at all.

Reason for choosing Constant Contact

Customer Service

Reasons for switching to Constant Contact

Mailchimp has by far the worst customer service and has not been able to solve our problems - Constant Contact did their job in 5 minutes.

User Profile

Roldan

Verified reviewer

Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Constant improvements for Constant Contact!

Pricing might be competitive, but as a developer, it's not quite a nice experience integrating the email client. Specially when you are a developer trying to integrate it to your website. More in particular Elementor Pro integration. Hoping they already have reconciled this issue.

PROS

Just like any other email marketing tool, they can do the job. No complaints. Email creation for fast email campaign is a breeze. Templates are as well handfuls to choose from. Drag and drop features as well. And it seems that they have much more responsive email system compared to other clients. Besides, you can use there service for user registration, A/B Testing and surveys.

CONS

First off, Constant Contact can do the job. No Problem. The problem comes when you deep dive into there system - technically taxing, not so user friendly interface, hard to implement branding etc... Bugs, of course. When you drag a widget, it won't appear on the canvass. Exporting HTML version of the email is also a pain.

Reason for choosing Constant Contact

We are MailChimp user. We have been disgruntled with MailChimp for some reasons. Until, we try Constant Contact for a change. Only to know both of them has discripancies with them. Can't choose one from the other.

Reasons for switching to Constant Contact

Well, to try the difference. Found out, they do have there own thurns and thissles with them. Pros and cons.

Nathalie

Insurance, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Do Yourself A Huge Favor & Sign Up!

I love Constant Contact. I use it every single day and I wouldn't have it any other way.

PROS

The scheduling is my favorite part. Well, campaign management is also a dream come true because it means I don't have to keep typing the same email campaign over and over again- but honestly, the scheduling is just such a huge life-saver. I don't know what I would do without it!

CONS

What do I like least? Really hard question to answer. Nothing.

Katarina

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Great for smaller sized email lists

Overall its helped our email performance and get us on track with our daily sending.

PROS

I love how easy the email builder is, as well as the templates you can choose from. It makes building fast emails simple.

CONS

I don't love the reporting, especially with a large email list. There also seems to be lots of site crashes, but they're fixing stuff.