CredSpark

RATING:

4.8

(25)

About CredSpark

CredSpark is an AI-powered business development assistant. It helps sales and marketing teams research prospects, generate leads, and have more engaging conversations. CredSpark caters to B2B companies across various industries. CredSpark features an intuitive mobile app that provides on-the-go access to prospect data and talking points. Its proprietary BanterTM technology generates personalized conversation starters and suggested responses during calls and meetings. CredSpark also identifies new leads from public data sources and social media, then enriches that data to highlight the most sales-ready accounts CredSpark combines machine learning with human feedback to continuously improve its knowledge and recommendations over time. An in-house team of researchers and...

CredSpark Pricing

Starting price: 

$2,000.00 per month

Free trial: 

Available

Free version: 

Not Available

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CredSpark Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CredSpark

1 - 5 of 25 Reviews

User Profile

Joyce

Verified reviewer

Publishing, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Good product made great because of customer support

PROS

Easy to use, versatile for survey and lead gen applications. Customer support team is responsive to feedback always eager to help develop solutions.

CONS

Reporting is minimal but adequate for my applications.

Vendor Response

Thanks for your feedback! We also appreciate your team helping us with insights on the kinds of reporting improvements you were looking for. We look forward to continuing to improve our product to support your business needs...and drive additional revenue!

Replied March 2023

Jennifer

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

CredSpark- a Total Win

PROS

CredSpark has transformed how we deliver learning surveys and assessments by providing a variety of engaging and customizable experiences as well as valuable insights and reporting capabilities.

CONS

We are completely satisfied with CredSpark.

Vendor Response

Thanks for this feedback, Jen! We are happy to know how useful the app has been and look forward to continuing to support your initiatives in the future.

Replied December 2023

Byron

Publishing, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2019

Viable, cost-effective solution

It was a solid option for our basic needs. If we were to expand the line of business it was used for, I would look for another solution.

PROS

It gets the job done and is inexpensive. There is not robust functionality, but it delivered the features we needed.

CONS

It was not incredibly intuitive and we had several instances where we needed to contact support to execute what we thought were straight forward requests.

Vendor Response

Thanks for your feedback, Byron. We reached out to you via email so we can get a more detailed list of the functionality you'd like us to add. (You might need things that CredSpark actually can already do, but maybe aren't sufficiently clearly discoverable.) Anyway, your input is gold so hope we can connect! Cheers, Lev

Replied July 2019

User Profile

Jason

Verified reviewer

Publishing, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

Great product that allows us to integrate polls and quizzes within our editorial content.

More engaging content experience that allows readers to provide opinions or test their knowledge on a subject. Also provides a number of sponsorship opportunities for customers that are closely aligned with our editorial content.

PROS

The quality of the user experience is best in class. The polls and quizzes provide a positive user experience within site content that is also designed to encourage conversions. This is a tool that both enhances the engagement of our content and provides an unique sponsorship opportunity. One of my favorite engagement tools within the product is the ability to easily generate HTML for an email that allows the reader to answer the first question of a quiz in an email and is automatically redirected to the article page on question 2. The frequency of new feature introductions is also a big positive. CredSpark is very good at acting quickly on suggestions to improve the product.

CONS

While creating a poll or quiz is simple and intuitive, some of the more advanced and interesting features require some effort and experimentation to master. It is an easy tool to introduce to new team members, but the learning curve to become a fully independent user can be frustrating.

Vendor Response

Thanks for this feedback! We love seeing clients embrace novel ideas like embedding questions in emails and appreciate all the innovative ways you have explored using interactive content!

Replied March 2023

Anonymous

10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Credspark at Fortinet

All in all the experience with Credspark has been positive. The Credspark team response has been great on understanding and implementing our requirements. As a result, we have been able to very quickly benefit for implementing Credspark assessments in our learning programs.

PROS

The features most impactful for us have been the capacity to create question banks and select randomized questions from it, being able to have a fair-grading for multiple choice questions, and uploading questions in bulk.The Credspark team made all these features possible, by understanding the requirements and implementing the features, while making them simple to use.The seamless integration with our programs in Degreed was key for a successful implementation.

CONS

It would be great to add more graphical functionalities to the assessments, E.g. being able to place graphical components to complete a process diagram.Improvement to the drag and drop order and drag and drop pair match display could make them easy to use. Several users have expressed it seems unclear what the task is with these type of questions.The anonymity of records has make it difficult to manage our integration process, we have had to find some interesting and creative workarounds to overcome this.

Vendor Response

Thanks for this feedback! We love users who fully explore all the ways in which the app can function, and even if you weren't able to deanonymize the data sent to us, at least you've been able to use it to better understand your learners and their needs.

Replied March 2023