--- title: "vFairs Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of vFairs. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if vFairs is a good fit for you!" source_url: "https://www.softwareadvice.com/event-marketing/vfairs-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [vFairs](https://www.softwareadvice.com/event-marketing/vfairs-profile/) / vFairs Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-marketing/vfairs-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-marketing/vfairs-profile/alternatives/) # vFairs User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 634 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 515 reviews (81%) - 4 stars: 107 reviews (17%) - 3 stars: 9 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (0%) ### Most mentioned pros - The vFairs backend is an end-to-end solution that ensures the conference run smoothly and effectively. - Overall, it helps us deliver more organized, smooth, and professional conferences while ensuring a better experience for participants. - The platform has the ability to do email sends, surveys, and more, which saved my marketing team from having to do those themselves. ### Most mentioned cons - The only thing I didn't love was when I was building the booths and adding graphics, it was difficult to get them to fit properly in the template "squares". - Some of the basic reporting we wanted from the system had to have custom reports created or couldn't provide all the info we wanted in 1 report. - There were some miscommunications around expectations of the platform's capabilities from the initial demo call. ## vFairs customer reviews Showing reviews 1-25 of 634 (page 1). ### Excellent Products & Support - Overall rating: 5/5 - Reviewer: Vivian Y. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered We had satisfactory experience using vFairs for running our conference. My favorite aspect of this product is its support team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is easy to navigate, with exceptional customer support and dedicated project management.The vFairs backend is an end-to-end solution that ensures the conference run smoothly and effectively. #### Cons Limited Customization, could be good if there is regular webinar for tips and technique on how to use the platform to the max. --- ### LOVE LOVE LOVE vFairs - Overall rating: 4/5 - Reviewer: Brandon B. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered We loved our experience so much that I referred the vFairs team over to colleagues at DSG who execute other events and they are currently locking down an agreement for 7 events! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Highly attentive, responsive and always willing to give as much time as we needed to achieve the desired outcomes. #### Cons We did not have any true cons other than an initial struggle to log in on the backend to make edits on our own. #### Reasons for choosing vFairs We needed the additional support because we have a small team #### Reasons for switching to vFairs Switching to VFairs saved us money in our budget. --- ### Mining Needs You Virtual Career Fairs - Overall rating: 5/5 - Reviewer: William M. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered The vfairs project management and customer service teams were easy to work with and very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use to set up and deliver the virtual career fair. #### Cons No comment. All features suited our needs. --- ### Great service. - Overall rating: 5/5 - Reviewer: Iris B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I think this platform is very helpful as a digital event manager and would recommend it again to other companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The outstanding support our project manager [sensitive content hidden] gave us. She instructed us precisely and gave us the company we needed to finish the project. #### Cons The page managers aren't too intuitive, I needed a lot of help to get familiar with the platform. But once we understood it was easier to use. --- ### Great product, great service - select your Live Streaming service wisely - Overall rating: 5/5 - Reviewer: Christi R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Always very friendly and helpful staff. Issued a dedicated account manager, [sensitive content hidden], who walked us through every step of the system from beginning to end. When questions came up that required more technical assistance, she would schedule meetings with specialists in the software. We also enjoyed the look and feel of both the online platform and the mobile app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The look and feel of the product and the superb support from the vFairs team. Our attendees and sponsors both enjoyed the experience with the event app. #### Cons Some of the basic reporting we wanted from the system had to have custom reports created or couldn't provide all the info we wanted in 1 report. We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed. #### Reasons for choosing vFairs Pricing for the features we were looking for #### Reasons for switching to vFairs vFairs provided more options at a lower cost than most other platforms we looked at --- ### [sensitive content hidden] deserves a raise! - Overall rating: 5/5 - Reviewer: Kristi H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] a were absolutely fantastic! From the start, they made me feel welcomed and understood. This was our first time using vFairs, and they guided me through every step of the process, providing ample training for our staff and vendors. They were genuinely invested in making the experience the best it could be for us—whether it was implementing new programs, offering additional reporting, additional one-on-ones and more! I couldn’t have navigated this transition without [sensitive content hidden]'s knowledge, patience, and support. She was a true shining star, and I couldn’t have asked for a better Project Manager. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros vFairs is a user-friendly event platform that uses fresh and relevant technology, which made our event a huge success! The team we worked with was exceptionally engaged, highly knowledgeable, and incredibly efficient. The reporting provided afterwards was in-depth and priceless. We couldn’t have asked for a better experience! #### Cons We encountered a few hiccups with logins, entering allowances, and tracking points in our QR Code Scavenger Hunt. However, each issue was promptly addressed, and I don’t anticipate them being problems in the future. #### Reasons for choosing vFairs vFairs was a better platform, with less costs. #### Reasons for switching to vFairs Updated platform with user-friendly technology and more options. Costs half the price of previous platform. --- ### Service Above Self - Overall rating: 5/5 - Reviewer: Zenovia F. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Despite the time and location difference, my overall experience with vFairs was positive. There was a bit of a learning curve that sometimes led to frustration, but our account manager was always willing to assist. He provided demonstrations of various processes and/or reached out to the vFairs development team to ascertain the best method to help us with some of the more tedious tasks. Many thanks to [sensitive content hidden] who is a true asset to the company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciated the working relationship that quickly developed between the senior project manager, [sensitive content hidden] other vFairs personnel, and our organization's team. He set up a regular virtual meeting cadence to assist us and was accessible via email as well. #### Cons Trying to get documents/videos to show on the mobile app was a bit challenging; however, this was soon alleviated. Our account manager,[sensitive content hidden] continued to step up to the plate to ensure our delegates had access to conference material. #### Reasons for choosing vFairs The number of available features and the assurances offered by the sales team and upper-level management. --- ### Reliable, customisable & gets the job done and more! - Overall rating: 5/5 - Reviewer: Lauren S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I am delighted with my Vfairs experience thus far. Our event websites have definitely upgraded from our previous supplier and have a much more professional look and feel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that they have proactive hands-on customer support, speedy response times, and the customisation ability. #### Cons It can be complicated for those without an IT background, but the team is always happy to support, and it can be made more simple. #### Reasons for switching to vFairs Cost, customer service was lacking, limited functionality within the base product. --- ### vFairs is fantastic! - Overall rating: 5/5 - Reviewer: Trisha A. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I want to give a special shoutout to [sensitive content hidden], our project manager, for the phenomenal support she has provided the Generis team. She works tirelessly to ensure our event apps are the best they can be, and we're so appreciative of her training and support. Aroosa is the best! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very customizable, visually stunning product! App is quite user friendly on the front-end for attendees. Love the QR code scanning feature. Support team is fantastic! #### Cons The back-end can be buggy/laggy at times (when we try to work with the code ourselves, and upload speakers/users), but the support team has been eager to help us remedy these issues #### Reasons for choosing vFairs Price, customer support, prior relationship #### Reasons for switching to vFairs Getting too expensive, and we could no longer afford --- ### FCEDA Platform Experience Review - Overall rating: 4/5 - Reviewer: Yamila Z. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It was a great learning experience, and has cool features that elevated our events. However, we had a few issues with communications with our Project Manager. There were also a few glitches that really dissapointed us during the designing of the websites phase. It would be great to see vFairs expand the graphic designs, and templates implemented on the event websites for event administrators. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The customization capabilities, and control for email communication customizations pre, during, and post event. It's a nice elevated event experience for attendees. #### Cons The production turnaround time for certain features and graphic modifications. We were dissapointed to find out that a vFairs developer had to do the graphic updates/changes. We had to wait 1-2 days for that to get done. We were hoping to be able to control that, so it's a quicker turnaround update for our attendees, which really impacts the event outcome. #### Reasons for choosing vFairs Customization capabilities and elevated presentation of event website. #### Reasons for switching to vFairs The pricing, and customization features, and email communication. --- ### Using vFairs Saved My Company So Much Stress - Overall rating: 5/5 - Reviewer: Brittany B. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered The product is a 4 but my experience is a 5! [sensitive content hidden] answered all of our questions, and we had a lot of them, and quickly implemented any requests we made that were possible within vFairs capabilities. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros [sensitive content hidden]! Plus, the ease of being able to copy a site then edit it for a new event. #### Cons The backend reporting. With Stova, we were able to pull reports to see who was sent the registration invite and more easily edit registrations, if need be. #### Reasons for switching to vFairs They did not have a NetSuite integration plus their customer service team was not helpful and honestly couldn't handle our requests. --- ### Finextra Review - Overall rating: 5/5 - Reviewer: Nia B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall very good, they were really helpful when i asked for help and helped me when i wasn't able to sort it out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support from the team was excellent. Easy to use when onsite with regards to the badging system. #### Cons Building the app was quite complicated at times when you are using it separately to the event website element. #### Reasons for switching to vFairs Wanted to assess the market and what other options were available --- ### great product for foodshows - Overall rating: 5/5 - Reviewer: johanna l. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered really great to work with, quick to responded and open to needs when asked for hypothetical aspects #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ability to do lead and virtual booths. great developer who was attentive to needs and gave realistic expectations #### Cons still struggling with customer number being the identifier for customers, not emails or phone #### Reasons for switching to vFairs lead portal abilities, for our customers and reps to put in leads --- ### V-Fair at Food Centric Beachside - Overall rating: 5/5 - Reviewer: Andy G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I went from concerned about implementation to satisfaction with the overall experience. Look forward to next year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros First time around with V-Fair and the entire process went perfect. From initial set up of allowances to actual staff being present for registration of our customers. Each V-Fair associate was professional and attentive to our needs. #### Cons More training for our associates and vendors. When something is new, there is hesitation. Must create a user-friendly approach to this new technology. #### Reasons for switching to vFairs Better Value and it allow better systems for registration --- ### Great platform, personalised support - thank you so much! - Overall rating: 5/5 - Reviewer: Laura R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It was a great experience and made better with the support we got from the project team especially [sensitive content hidden] - he was amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Thank you so much to the VFAIRS team, but particularly to [sensitive content hidden], who has continually gone above and beyond for our event. It was our first time partnering with a third party for an event for our client, and to be honest, I was really nervous about how everything would work. [sensitive content hidden] was there day and night to answer questions from both us and the client side, and nothing was too much trouble. He was incredibly polite and always accommodating, even with continually changing requests, which must have been challenging at times. His professionalism, calm manner, and proactive approach made the entire experience smooth, successful, and genuinely enjoyable for everyone involved. #### Cons nothing comes to mind but if the app could be a free add on this would be ideal as many candidates use apps these days --- ### Vfairs- Great Event Platform! - Overall rating: 5/5 - Reviewer: Jennifer F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered They met with me timely. We hit the goals within the timeframe that I needed. They were enjoyable to work with. Great Team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Staff at V-Fairs was amazing to work with. The application is straightforward and makes it easy for customers to understand the final product. #### Cons The abilities are endless, so you don't always know what vfairs is capable of, so think outside the box. --- ### Great Account Management Support - Overall rating: 4/5 - Reviewer: Sharon H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] has been a please to work with. We are happy with her support and the final registration page. We are currently working with her on the mobile application portion for the event. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros [sensitive content hidden] has been an outstanding support partner throughout our customer meeting set-up process. She is always responsive and professional and handles requests with ease—even under pressure. Her expertise and reliability have made a huge difference in getting this launched on a timely basis. #### Cons I would prefer that vFair set up the web blocks and let the customer be able to edit text as needed to help speed up the process. Minor changes had to be constantly rerouted to team, when it would have taken a simple step to correct ourselves, this increased our timelines. --- ### Excelent product and customer experience! - Overall rating: 5/5 - Reviewer: Deborah P. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, we had an excellent experience with vFairs, the platform worked smoothly, but most of all we were impressed by the outstanding support and dedication of their project manager ([sensitive content hidden]), who made the entire process seamless and stress-free. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great software for on site or virtual events, and innovative tools to use! Also, Strong Customer Support / Project Management #### Cons It takes a learning curve to use the product, but [sensitive content hidden] was always helping us to update the information --- ### Event Management - Overall rating: 5/5 - Reviewer: Hongli R. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Interactive and user friendly. Our event participants are generally happy to have this app along the event. #### Cons So far i'm quite satisfied with the app. The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing. --- ### Retire & Relocate Fair experience - Overall rating: 5/5 - Reviewer: Rebbetzin Judi S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered It has been a wonderful experience, and we look forward to working with your team again, particularly [sensitive content hidden]. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Quick response to questions / issues. Pleasant and easy to work with. Worked very nicely with our exhibitors. #### Cons Small size of banner images -- we complained about this before, and it was not fixed. Booths should be much larger than the background -- this is a complaint from our exhibitors. --- ### RNR Tire Express Franchise Conference - Overall rating: 5/5 - Reviewer: Tracy C. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very good. Our team was very satisfied with the support we received. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Service. Our point of contact was very helpful and had a great timeline to complete our tasks needed to launch the app and tech on time. #### Cons registrations were not automatically sent to me upon submitting, I had to go into the system to pull new lists each time. --- ### Browns, Raiders, Saints - Overall rating: 5/5 - Reviewer: Kyle D. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I loved how versatile it was. It was very clear and easy to use for all staff and fans a like. #### Cons The one minor issue I dealt with was trying to search up a Fan's profile. You have to use the filter instead of the search bar which seemed like an unnecessary added step. This is a very minor con because I can will search for the contact if needed. --- ### An easy effortless approach - Overall rating: 4/5 - Reviewer: Marc M. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered The overall experience was very simple and easy, I have a very busy workload and this made my life much easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy people to deal with Great backroom team Fast service #### Cons A couple of bugs with the images and logos during set up #### Reasons for switching to vFairs It was to complicated for our users to use --- ### vFairs Review - Overall rating: 5/5 - Reviewer: Madeline C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My team has worked with vFairs on 3 separate events, and each have gone smoothly. We have a great working relationship with the team and know we can always rely on [sensitive content hidden] and the rest of the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team was very responsive and reliable, especially [sensitive content hidden] #### Cons I don't have any negative feedback - we have had a great experience working with vFairs. --- ### Great Desing, and easy to set up! - Overall rating: 5/5 - Reviewer: Nicola C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Smooth, easy, friendly and professional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Style of the site and ease to set up with help form the team. #### Cons Nothing! I have not come across any issues. ## More reviews [Next reviews](https://www.softwareadvice.com/event-marketing/vfairs-profile/reviews/?page=2) --- vFairs Reviews, Pros and Cons - 2026 Software Advice