--- title: "vFairs Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of vFairs. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if vFairs is a good fit for you!" source_url: "https://www.softwareadvice.com/event-marketing/vfairs-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [vFairs](https://www.softwareadvice.com/event-marketing/vfairs-profile/) / vFairs Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-marketing/vfairs-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-marketing/vfairs-profile/alternatives/) # vFairs User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 638 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 519 reviews (81%) - 4 stars: 107 reviews (17%) - 3 stars: 9 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (0%) ### Most mentioned pros - The platform offered great value to connect attendees and exhibitors from across the world. - The vFairs backend is an end-to-end solution that ensures the conference run smoothly and effectively. - Overall, it helps us deliver more organized, smooth, and professional conferences while ensuring a better experience for participants. ### Most mentioned cons - The only thing I didn't love was when I was building the booths and adding graphics, it was difficult to get them to fit properly in the template "squares". - Some of the basic reporting we wanted from the system had to have custom reports created or couldn't provide all the info we wanted in 1 report. - There were some miscommunications around expectations of the platform's capabilities from the initial demo call. ## vFairs customer reviews Showing reviews 1-25 of 638 (page 1). ### Great user interface; Great service - Overall rating: 5/5 - Reviewer: Janelle J. - Industry: Higher Education - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vfairs provided an innovative platform that did a great job of guiding engagement. Our implementation team provided excellent customer service and support leading up to and throughout the event. #### Cons No major dislikes. This was a great experience. The Zoom integration had some hiccups but we were able to work around them. --- ### Positive experience using vFAIRS for the first time for our 1,000-person Child Abuse Prevention Conference. - Overall rating: 5/5 - Reviewer: Michelli C. - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered vFAIRS was a great fit for our first-time 1,000-person conference. The app was intuitive, highly customizable, and included fun features like a scavenger hunt. Weekly check-ins with our contact kept planning on track. We had some time zone issues on event day, but the support team was responsive. We'd recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We had a standing weekly touchpoint with [sensitive content hidden], who provided excellent support and made sure we always knew our next steps. We loved how minimal and customizable the app interface can be. With past event apps, we couldn't modify or hide features, but vFAIRS let us tailor the app to our conference. The scavenger hunt added fun and whimsy, and we appreciated being able to upload speaker handouts and slides and letting attendees build personalized agendas. The app felt intuitive for our participants. #### Cons On event day, we ran into time zone issues. Attendees received notifications an hour early, and the support team fixed that quickly once we reached out. Later, we noticed the "in progress" session label was ahead of the real schedule and had to contact them again. We'd advise other users to verify every time-based setting ahead of time. Additionally, there are no pre-set email templates, so we built ours from scratch (with an example from [sensitive content hidden]), and the chat feature went unused because it wasn't clear how attendees could start a room. Next time, we'll create rooms in advance. --- ### Great Service - Overall rating: 5/5 - Reviewer: Denise A. - Industry: Events Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience with vFairs: My overall experience with vFairs has been very positive. The platform has enabled us to deliver professional, engaging virtual events with ease, offering a comprehensive set of tools for registration, attendee management, content delivery and reporting. The attendee journey is generally smooth and intuitive, and the platform performs reliably during live events. The customer support team has been responsive and knowledgeable, helping to resolve issues quickly when needed. While there is room for improvement in some areas of usability and platform customisation, vFairs has proven to be a valuable and effective solution for managing virtual events and webinars. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros vFairs provides an intuitive and reliable platform for hosting virtual events, with strong attendee management and engagement features. The registration process is straightforward, reporting tools are comprehensive, and the event experience is easy for attendees to navigate. Customer support has been responsive and helpful whenever issues have arisen, and the platform offers good value for money given the range of features available. Overall, vFairs has helped deliver professional, well-organised events with minimal technical issues. #### Cons Cons: What did you like least about vFairs? While vFairs offers a strong overall event platform, some areas could be improved. Certain features can feel less intuitive for first-time organisers and attendees, resulting in a learning curve when setting up more complex events. Customisation options can occasionally be restrictive, and some reporting and administrative tasks require multiple steps to complete. There have also been occasional bugs or technical issues that require support intervention, although these have generally been resolved promptly. Overall, the platform is feature-rich, but improvements to usability and navigation would further enhance the experience. --- ### Great service made for a great event - Overall rating: 5/5 - Reviewer: David B. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Exceptional - the team with [sensitive content hidden] as PM took us through every step of the way with rapid responses. From the initial enquiry to post-event analysis, the team was there to help and make sure we didn't miss anything important. This is reflected in our initial attendee feedback #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform offered great value to connect attendees and exhibitors from across the world. Attendees found the integration of speakers, vendor booths, and networking unique. vFairs fixes our problem of how to connect those excluded from traditional assistive technology and accessibility events as a result of cost, time and bureaucracy #### Cons Some backend work takes time to get familiar with. But this was mitigated by the Team led by [sensitive content hidden] , who gave us great advice, addressed our problems and helped us cope with our lack of expereince with the platform --- ### [sensitive content hidden] is Awesome! - Overall rating: 5/5 - Reviewer: Oliver R. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For our event, the Virtual EFACON 2026, I really appreciated all the support from [sensitive content hidden] and his team. They were fantastic! #### Cons I wish there were more template options for building conference schedules rather than having to rely on one that was custom built, but overall I had a great experience. --- ### vFairs helped our signature event be a great success and easy to manage - Overall rating: 5/5 - Reviewer: Roberta S. - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It was a very positive experience overall, and we plan to use them again for our NETWORK 2027 event this year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. Our payment system was complicated, and vFairs was always able to make the customizations that we requested. The customer support from the project leader and the developers was terrific -- they were always accessible and quickly responsive. The product was a great value to us for the cost. #### Cons The dashboard, menu and reports were not as intuitive as they could have been and sometimes we wanted to extract information from the system when there didn't seem to be an easy way to do it on our own. When we asked vFairs team, they were always able to help. --- ### Great service. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: less than 1 year · monthly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I think this platform is very helpful as a digital event manager and would recommend it again to other companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The outstanding support our project manager [sensitive content hidden] gave us. She instructed us precisely and gave us the company we needed to finish the project. #### Cons The page managers aren't too intuitive, I needed a lot of help to get familiar with the platform. But once we understood it was easier to use. --- ### Outstanding Client Support! - Overall rating: 4/5 - Reviewer: Raquel L. - Industry: Hospitality - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Customer Support is outstanding and I felt they were always there to help, thank you so much to [sensitive content hidden] and the team. The app is user friendly in general and has many features. #### Cons Few limitations for scheduling meetings within the app. We only had the app and it felt a bit complicated for all our information to be uploaded and to make changes - this may be different if you hire the whole suite. --- ### Great tool, amazing people behind it - Overall rating: 5/5 - Reviewer: Adriana P. - Industry: Hospitality - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. vFairs helps us streamline the planning and execution of our conferences by centralizing event management in one platform. This makes coordination easier for our team, reduces manual work, and improves overall efficiency during the preparation phase. At the same time, it significantly enhances the participant experience by providing a clear, user-friendly interface that makes it easy for attendees to navigate sessions, access information, and engage with the event. Overall, it helps us deliver more organized, smooth, and professional conferences while ensuring a better experience for participants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used vFairs for our conferences, and both their platform and app are very intuitive, easy to use, and simple to navigate. The team is highly responsive and adaptable, quickly understanding our needs and finding effective solutions whenever required. However, what truly stands out about vFairs is their team. They consistently demonstrate an exceptional willingness to help, providing strong support to ensure the event runs as smoothly and successfully as possible. A special mention goes to our project manager, [sensitive content hidden] , who was always available to assist us, even during the most stressful moments. His professionalism, responsiveness, and dedication made a significant difference in the overall experience. #### Cons Overall, we had a very positive experience using vFairs for our conferences. The platform is intuitive, easy to navigate, and quick to learn, which made both the setup and user experience smooth for our team and attendees. UI / UX The interface is clean and user-friendly. Attendees were able to navigate the platform easily without much guidance, which reduced the need for support during the event. Integrations We did not experience any issues with integrations. The platform adapted well to our needs and workflows. Performance The system performed reliably throughout our events, with no significant technical issues. The platform remained stable even during peak usage. Pricing / ROI The value provided was strong considering the functionality and support received. Overall, it delivered a good return in terms of efficiency and event quality. Support / Onboarding The support team was excellent—responsive, proactive, and always willing to help. Onboarding was smooth, and the team made sure we were comfortable using the platform before the event. AI / Intelligence We did not extensively use AI-driven features, but the platform already provides strong structure and automation that supports event management effectively. Overall What stood out most was the quality of the vFairs team. Their commitment, responsiveness, and flexibility made a significant difference in ensuring a smooth and successful event experience. --- ### Massachusetts Coalition for Adult Education NETWORK 2026 Conference - Overall rating: 5/5 - Reviewer: Suzanne M. - Industry: Public Policy - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered The overall experience with vFairs was very positive. The vFairs team was responsive and supportive throughout. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support of the project manager, [sensitive content hidden], and his team made the planning and activation of our conference registration process very successful. The Massachusetts Coalition for Adult Education NETWORK 2026 registration portal through VFairs worked well for the committee and the attendees. #### Cons There was no downside to working with vFairs on this project. The design for our project was somewhat complicated. The team worked with us to address any issues as they came up. --- ### Emerging Markets Marketing Manager at H&H - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees Laiba's support during the app development was highly praised, with her proactive approach making a positive impact. The app's features were essential for attendees to navigate the symposium effectively. Full review available after login on Software Advice --- ### Managing Partner - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Telecommunications - Company size: 2-10 employees This was the first virtual event for the team, and vFairs helped maintain momentum after an in-person event earlier in the year. The experience highlighted the platform's potential for future growth in hosting larger events. Full review available after login on Software Advice --- ### Digital Learning Specialist - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Entertainment - Company size: 10000+ employees The platform is designed to be user-friendly, making it easy for leaders to connect in a virtual setting. While the team was pleasant to work with, the lack of video during meetings was a missed opportunity for more personal engagement. Full review available after login on Software Advice --- ### Excellent Products & Support - Overall rating: 5/5 - Reviewer: Vivian Y. - Industry: Environmental Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered We had satisfactory experience using vFairs for running our conference. My favorite aspect of this product is its support team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is easy to navigate, with exceptional customer support and dedicated project management.The vFairs backend is an end-to-end solution that ensures the conference run smoothly and effectively. #### Cons Limited Customization, could be good if there is regular webinar for tips and technique on how to use the platform to the max. --- ### Exceptional Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with vFairs has been extremely positive. From the initial sales call onward, every query was handled quickly and with clear, responsive communication. The customer support has truly been exceptional—consistently attentive, helpful, and proactive. It’s one of the standout aspects of working with vFairs and has made the entire process smooth and reliable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like best about vFairs is the exceptional support. My project manager, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked. Their proactive approach and consistent communication made the entire experience smooth and stress-free. #### Cons One area that could be improved is the dashboard analytics and reporting. The platform lacks more advanced, intuitive, and easily accessible analytics that would help track attendee behaviour and engagement in real time. More detailed reporting, segmentation, clearer visualisation tools, and greater flexibility in exporting or customising data would make it much easier to evaluate event performance and draw meaningful insights for conversion campaigns. --- ### Mining Needs You Virtual Career Fairs - Overall rating: 5/5 - Reviewer: William M. - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: 3-5 years · monthly - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered The vfairs project management and customer service teams were easy to work with and very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use to set up and deliver the virtual career fair. #### Cons No comment. All features suited our needs. --- ### LOVE LOVE LOVE vFairs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered We loved our experience so much that I referred the vFairs team over to colleagues at DSG who execute other events and they are currently locking down an agreement for 7 events! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Highly attentive, responsive and always willing to give as much time as we needed to achieve the desired outcomes. #### Cons We did not have any true cons other than an initial struggle to log in on the backend to make edits on our own. --- ### Great product, great service - select your Live Streaming service wisely - Overall rating: 5/5 - Reviewer: Christi R. - Industry: Education Management - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Always very friendly and helpful staff. Issued a dedicated account manager, [sensitive content hidden], who walked us through every step of the system from beginning to end. When questions came up that required more technical assistance, she would schedule meetings with specialists in the software. We also enjoyed the look and feel of both the online platform and the mobile app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The look and feel of the product and the superb support from the vFairs team. Our attendees and sponsors both enjoyed the experience with the event app. #### Cons Some of the basic reporting we wanted from the system had to have custom reports created or couldn't provide all the info we wanted in 1 report. We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed. --- ### [sensitive content hidden] deserves a raise! - Overall rating: 5/5 - Reviewer: PFS V. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] a were absolutely fantastic! From the start, they made me feel welcomed and understood. This was our first time using vFairs, and they guided me through every step of the process, providing ample training for our staff and vendors. They were genuinely invested in making the experience the best it could be for us—whether it was implementing new programs, offering additional reporting, additional one-on-ones and more! I couldn’t have navigated this transition without [sensitive content hidden]'s knowledge, patience, and support. She was a true shining star, and I couldn’t have asked for a better Project Manager. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros vFairs is a user-friendly event platform that uses fresh and relevant technology, which made our event a huge success! The team we worked with was exceptionally engaged, highly knowledgeable, and incredibly efficient. The reporting provided afterwards was in-depth and priceless. We couldn’t have asked for a better experience! #### Cons We encountered a few hiccups with logins, entering allowances, and tracking points in our QR Code Scavenger Hunt. However, each issue was promptly addressed, and I don’t anticipate them being problems in the future. --- ### Service Above Self - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Despite the time and location difference, my overall experience with vFairs was positive. There was a bit of a learning curve that sometimes led to frustration, but our account manager was always willing to assist. He provided demonstrations of various processes and/or reached out to the vFairs development team to ascertain the best method to help us with some of the more tedious tasks. Many thanks to [sensitive content hidden] who is a true asset to the company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciated the working relationship that quickly developed between the senior project manager, [sensitive content hidden] other vFairs personnel, and our organization's team. He set up a regular virtual meeting cadence to assist us and was accessible via email as well. #### Cons Trying to get documents/videos to show on the mobile app was a bit challenging; however, this was soon alleviated. Our account manager,[sensitive content hidden] continued to step up to the plate to ensure our delegates had access to conference material. --- ### Reliable, customisable & gets the job done and more! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I am delighted with my Vfairs experience thus far. Our event websites have definitely upgraded from our previous supplier and have a much more professional look and feel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that they have proactive hands-on customer support, speedy response times, and the customisation ability. #### Cons It can be complicated for those without an IT background, but the team is always happy to support, and it can be made more simple. --- ### vFairs is fantastic! - Overall rating: 5/5 - Reviewer: Trisha A. - Industry: Events Services - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I want to give a special shoutout to [sensitive content hidden], our project manager, for the phenomenal support she has provided the Generis team. She works tirelessly to ensure our event apps are the best they can be, and we're so appreciative of her training and support. Aroosa is the best! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very customizable, visually stunning product! App is quite user friendly on the front-end for attendees. Love the QR code scanning feature. Support team is fantastic! #### Cons The back-end can be buggy/laggy at times (when we try to work with the code ourselves, and upload speakers/users), but the support team has been eager to help us remedy these issues --- ### Above and beyond customer support - Overall rating: 4/5 - Reviewer: Carla S. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Can't say enough good things about the project team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The team! [sensitive content hidden] is our stellar project manager. She is easy to work with, highly responsive, willing to answer all our minutia questions, record video instructions, and make things very simple for us as administrators. We had an extremely fast turnaround for our first event, which was also our first event with vFairs, and she & her team could not have been more accommodating and helpful, especially given our timeline. #### Cons The back end is quite complicated, so we relied fully on the project team to get things done - which was not an issue because of how helpful they were - but would like to be able to do more on my own in an intuitive way without spending a ton of time learning how. --- ### Finextra Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall very good, they were really helpful when i asked for help and helped me when i wasn't able to sort it out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support from the team was excellent. Easy to use when onsite with regards to the badging system. #### Cons Building the app was quite complicated at times when you are using it separately to the event website element. --- ### A true all-in-one events solution - Overall rating: 5/5 - Reviewer: Sarah B. - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 3-5 years · monthly - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered We have been collaborating with vFairs for 4 years and the product keeps on developing, they take recommendations seriously. They try their best to accommodate the needed customizations. The team is very responsive and creative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The continuous product development as well as the customizations #### Cons The customizations need testing in order to ensure they are working properly ---