In my research on information modelling, I have explored the use of multiple diagrammatic standards and tools for modelling simple to complex service systems. I did search the internet for a software or application that contained both IDEF0 and IDEF3 libraries. I could barely find any that offered individual packages, not until I used ConceptDraw Diagram. I really enjoy using ConceptDraw Diagram. There is that smoothness and ease of use to it whether I am modelling information flow or representing a service process or abstracting a supply chain objects and entities. I don't have to use separate and multiple software just to create a model. ConceptDraw Diagram brings all the diagrammatic tools I need into a single package. This saves time, cost and increases the flexibility to experiment with different standards. The result is I am more productive in my projects.

There are very few software packages that consist of a wide range of applications ranging from project management apps to business process modelling and other diagrammatic tools. ConceptDraw Diagram seems to tick all the boxes for me. The entire solution pack is mind blowing. The range of features is great. Whether it relates to brain storming where I need to represent the opinions of multiple actors, reporting, presenting at conferences, I have found ConceptDraw Diagram to meet my modelling needs. There were 167 apps available the last time I checked. All I needed to do was to install the apps I wanted to use. ConceptDraw Diagram allow users to mix and combine different process/project/system representation/description standards and libraries in modelling whatever the user is trying to abstract. The import and export capability is outstanding. One example is the ability to import diagrams from MS Visio into ConceptDraw Diagram.

I have not identified any cons yet. Perhaps, I think ConceptDraw need to upload more tutorial/training videos on its Youtube channel.

I use the software to draw up stage plans for concert halls in my role as an orchestral Stage Manager. I have used it for 13 years, and have found it by far the most user friendly and least bloated software to quickly achieve what needs to be achieved. Being able to import and export Visio files is a key part of this.

With a minimum of fuss, this software does what I need it to do. I can draw templates for concert halls, and adapt existing plans easily and quickly.

It would be beneficial for the software to be able to import CAD files, and for the software to recognise existing shapes from PDF files without the need to re-draw over them.

I can draw value chain maps and other types of diagrammes.

ConceptDraw has many options for shapes, arrows, alignements. It seems to be overloaded with potentiality, and is integrated into the ConceptDraw softwares, which include mindmapping and project management. There is a wealth of free shapes ("solutions") and only specific ones will have to be purchased.

The user interface is not very user friendly, it seems oldstyle to me. It is difficult to find particular shapes due to their abundance. I didn't find how t create your own shapes, based on your creation or a selection of shapes from other libraries.

ConceptDraw Diagram changed my drawing habits in a positive way. Before I was using a different product. However, the former product did not have the necessary items that I can use in my research figures. ConceptDraw Diagram provides various opportunity, templates, and very good space to draw my figures.

ConceptDraw Diagram helps me to create figures which are related to use-case in the wireless mobile communications. This is because, ConceptDraw Diagram provides base-station, mobile phone, iot devices, vehicular items, that I can easily drag and drop in my workspace. ConceptDraw Diagram also works very well with MacOS systems.

I did not find any negative point of the ConceptDraw Diagram. It helps me a lot to draw research figures easily.

Easy to install and maintain via a helper app Easy to use and import/export incl. Visio Support a big number of different diagrams Can use in personal Laptop/Desktop with same lic Helpdesk has been superb (fast and to the point) when needed Enriched with new features frequently

Value for Money including perpetual licenses Feature Set including diagramming tools Rich libraries of templates and objects covering a lot of needs (and enriched frequently) Part of Office suite incl. Project and Mindmapping apps Ease of use with clear distinct areas Export/Import from/to multiple formats and types with options Visio support MacOS and Windows (can use at work also)

Slightly high upgrade price Stability (a few bugs, frequently squashed) Some functionality missing (but frequently updated with more, so hopeful)