All ConceptDraw DIAGRAM Reviews

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User Profile

Emmanuel

Verified reviewer

Research, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Whatever you want to model or represent- You can do that on Concept Diagram. It is Powerful.

In my research on information modelling, I have explored the use of multiple diagrammatic standards and tools for modelling simple to complex service systems. I did search the internet for a software or application that contained both IDEF0 and IDEF3 libraries. I could barely find any that offered individual packages, not until I used ConceptDraw Diagram. I really enjoy using ConceptDraw Diagram. There is that smoothness and ease of use to it whether I am modelling information flow or representing a service process or abstracting a supply chain objects and entities. I don't have to use separate and multiple software just to create a model. ConceptDraw Diagram brings all the diagrammatic tools I need into a single package. This saves time, cost and increases the flexibility to experiment with different standards. The result is I am more productive in my projects.

PROS

There are very few software packages that consist of a wide range of applications ranging from project management apps to business process modelling and other diagrammatic tools. ConceptDraw Diagram seems to tick all the boxes for me. The entire solution pack is mind blowing. The range of features is great. Whether it relates to brain storming where I need to represent the opinions of multiple actors, reporting, presenting at conferences, I have found ConceptDraw Diagram to meet my modelling needs. There were 167 apps available the last time I checked. All I needed to do was to install the apps I wanted to use. ConceptDraw Diagram allow users to mix and combine different process/project/system representation/description standards and libraries in modelling whatever the user is trying to abstract. The import and export capability is outstanding. One example is the ability to import diagrams from MS Visio into ConceptDraw Diagram.

CONS

I have not identified any cons yet. Perhaps, I think ConceptDraw need to upload more tutorial/training videos on its Youtube channel.

Michael

Entertainment, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great software for stage plans

I use the software to draw up stage plans for concert halls in my role as an orchestral Stage Manager. I have used it for 13 years, and have found it by far the most user friendly and least bloated software to quickly achieve what needs to be achieved. Being able to import and export Visio files is a key part of this.

PROS

With a minimum of fuss, this software does what I need it to do. I can draw templates for concert halls, and adapt existing plans easily and quickly.

CONS

It would be beneficial for the software to be able to import CAD files, and for the software to recognise existing shapes from PDF files without the need to re-draw over them.

Reason for choosing ConceptDraw DIAGRAM

As a Mac user, I was unable to use Visio as it is PC only. However, I now recommend Diagram to others, regardless of platform, as a great alternative to Visio.

Pierre

Environmental Services, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2018

Powerful but cumbersome

I can draw value chain maps and other types of diagrammes.

PROS

ConceptDraw has many options for shapes, arrows, alignements. It seems to be overloaded with potentiality, and is integrated into the ConceptDraw softwares, which include mindmapping and project management. There is a wealth of free shapes ("solutions") and only specific ones will have to be purchased.

CONS

The user interface is not very user friendly, it seems oldstyle to me. It is difficult to find particular shapes due to their abundance. I didn't find how t create your own shapes, based on your creation or a selection of shapes from other libraries.

Vendor Response

Thank you for the feedback Pierre. Your point regarding the UI is highly appreciated. Please also note we conduct a free one-to-one 30-minute product orientation to our users and so you may schedule one by e-mailing us at support@conceptdraw.com. There are also PDF Guides to help you get started: https://www.conceptdraw.com/helpdesk/pdf And some video tutorials as well: https://www.youtube.com/user/CSOdessa

Replied August 2018

Volkan

Wireless, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

ConceptDraw Diagram for Academic Research

ConceptDraw Diagram changed my drawing habits in a positive way. Before I was using a different product. However, the former product did not have the necessary items that I can use in my research figures. ConceptDraw Diagram provides various opportunity, templates, and very good space to draw my figures.

PROS

ConceptDraw Diagram helps me to create figures which are related to use-case in the wireless mobile communications. This is because, ConceptDraw Diagram provides base-station, mobile phone, iot devices, vehicular items, that I can easily drag and drop in my workspace. ConceptDraw Diagram also works very well with MacOS systems.

CONS

I did not find any negative point of the ConceptDraw Diagram. It helps me a lot to draw research figures easily.

Reasons for switching to ConceptDraw DIAGRAM

ConceptDraw Diagram provides various items that I can use in my figures compared to former one.

User Profile

Vagelis

Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

One of (if not the) the best diagramming applications for MacOS and not only

Easy to install and maintain via a helper app Easy to use and import/export incl. Visio Support a big number of different diagrams Can use in personal Laptop/Desktop with same lic Helpdesk has been superb (fast and to the point) when needed Enriched with new features frequently

PROS

Value for Money including perpetual licenses Feature Set including diagramming tools Rich libraries of templates and objects covering a lot of needs (and enriched frequently) Part of Office suite incl. Project and Mindmapping apps Ease of use with clear distinct areas Export/Import from/to multiple formats and types with options Visio support MacOS and Windows (can use at work also)

CONS

Slightly high upgrade price Stability (a few bugs, frequently squashed) Some functionality missing (but frequently updated with more, so hopeful)

Reason for choosing ConceptDraw DIAGRAM

Office collection of apps including PRO (diagram now) for Diagramming, Project and Mindmapping Low acquisition price considering the feature set Superb Support -> inquiry on features and price Very large libraries of templates and objects covering all my current needs and then some Frequent updates

Arturo

Professional Training & Coaching, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

My experience with ConceptDraw DIAGRAM

I found and integrated solution to be more productive in my job as business consultant. Look more professional before my customers and being recomended.

PROS

I'm a business consultant and I have to design process diagrams daily, expecially flowcharts. But ConceptDraw Diagram is not only an excellent drawing software, but also an easy tool to prepare atractive and professional presentations using its no additional cost integrated solutions. In addition it can interact with MINDMAP and PROJECT to take full advantage of an integrated package. It definitely boost my personal productivity.

CONS

I haven't found any disadvantage with the software, I just can suggest to add more tutorial videos in you tube and let know the users.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

CocenptDraw Is The Best Visio Alternative out there!!

PROS

I am an Apple user and use ConceptDraw for computer network and IT related diagrams. The software has a very simple install and a very impressive array of stencils that are regularly updated. The software interface is both clean and easy to use yet feature rich and very powerful. Most importly Odessa standby their product, support is both friendly and quick to respond if you have an issue.

CONS

The only cons I have really found is that historically the software can under perform a little on very large multi page diagrams but much this seem to have been resolved in newer versions

Dave

Internet, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

Switched from other app since 11 years ago

PROS

This review covers the whole suite of conceptdraw office. It's clean, intuitive, flexible and easy to use. Has gotten much, much better over the last 10 years, though would have some glitches here n there sometimes especially on newer version of MacOS

CONS

Free upgrade for next available release only available within the grace period of 2 weeks of the paid upgrade which i found really short, 1 year would a good one like others. Apps like these really aren't many out there, it would be great to have more of these apps for people like us to choose from

Louis

Verified reviewer

Information Technology and Services, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

My Conceptdraw Diagram experience

Overall, the software is really easy to use has a vast amount of possibilities for professionals that need design capabilities to present their ideas in an efficient manner. I would recommend Conceptdraw Diagram to everybody.

PROS

I love the versatility of the software. From customer journeys, organisational charts, business diagrams, software mockups and spatial mapping, the software encompasses all the attributes a professional needs to articulate their ideas in a visual and effective manner. In addition I really like the integration with the platforms Microsoft Office and Evernote! It makes it easy to transfer files and use them for presentations.

CONS

Because the large amount of different options, it can be overwhelming in the beginning. Nevertheless, the software is quickly mastered because of its intuitive design. It took me less than a day.

Lee

Printing, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed January 2019

Low Cost, Easy to use Diagramming system for internal projects or small-scale presentations

This is a great, easy to use program for doing "raw" diagrams that are not going to be part of high end professional pitches. I've used this for small projects to quickly throw together a pleasing visual, as well as for internal training documentation to help the team understand how something is supposed to work. I've also used it extensively to put together a "rough" diagram for my designers to turn into a pixel-perfect one - its quick enough to use while providing much better direction than my own chicken scratches and poor drawing could do without!

PROS

Love the library of icons and objects, lets you quickly search for appropriate visuals when trying to explain a complex system such as a process workflow to non-project managers.

CONS

Some of the sets of objects and icons don't really fit with one another, and you can't always find everything you need within a single "library", so for some things you can end up with a mish-mash of visual styles within a single diagram.

Wojciech

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

I use ConceptDraw to create diagrams and as ConceptDraw Project supporter - to dashboarding

knowledge sharing, easy visual communication

PROS

I use ConceptDraw PRO, because there are tons of contextual images to use to create visual knowledge documents. It's great to use it with predefined solutions (metro maps, process maps, marketing diagrams, pictorials of many areas. Except diagramming, I use ConceptDraw PRO as OFFICE element - to manage projects controlling - live dashboards.

CONS

I hope to see easier way to import data from Excel spreadsheet. It's possible now, but I'd like to do it in easier way :)

Michael

Design, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed November 2023

Kundennepp

Viele Funktionen, die in Visio eigentlich selbstverständlich sind, lässt diese Software vermissen. Wenn es vor einigen Jahren MS Visio für Mac gegeben hätte, hätte ich mich dafür entschieden. Leider gab es damalig nur ConceptDraw als halbwegs kostengünstige Variante.

PROS

die Einfachheit der Oberfläche und die Bedienbarkeit

CONS

das Lizenzmodell und den kostenpflichtigen Zwang. Ich habe jetzt die Version 14.x die mit der aktuellsten Version von IOS laufend Abstürze verursacht. Nach Kontakt mit dem Support hat man mir geraten, auf die kostenpflichtige Version 17.x umzusteigen. Dies ist nun schon das zweite Mal, dass ich das machen müsste, damit die Software wieder anstandslos funktioniert. Das finde ich eine Frechheit, da ich keine neuen Funktionen benötige, sondern einfach eine absturzfreie Software.

Gabriel

Higher Education, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Awesome for Process Flow Diagrams

Since I had to develop process flow diagrams and P&ID for my undergraduate bachelor, Concept Draw is helping me to achieve great projects. A great benefit is that you will be learning how to create great diagrams intuitively with time. It's a must for any student that has to build diagrams in any point of your career. Also, Concept Draw is very useful for the creation of Power Point slide presentations, as well for the develop of slides, graphics, illustrations, etc.

PROS

Great program. Made my undergraduate bachelor in Chemical Engineering MUCH easier. Also, they were the only company that could offer a decent product with a fair price for Apple devices, like my Mac. Furthermore, I believe that they have plenty of solutions for any kind of problems. Now, the company is releasing new softwares, revealing they concern with the future users.

CONS

Its pretty decent. I suppose they could develop and disponibilize a few webinars to teach some techniques, but no problems with the software usage.

ABDULLAH

Real Estate, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

"Total simplicity in making graphs or models"

Helpful! Useful! Inventive!

PROS

The product is totally simple to utilize and is ingenious. Since I make graphs and my group needs to make posts with different shapes and figures, this product just made everything readily available. You can, in a real sense make all that you wish for this product has been made consummately. Estimating is really moderate, I didn't anticipate that it should be nevertheless I am appreciative of the actual organization. Client service, they are truly amicable and agreeable, caused me all through a ton.

CONS

Indeed, I have dealt with no issues by any means. In the event that you face any issues or you can't discover certain things. You can stand by and show restraint, practice on it, and take a gander at the manner in which you will work. There should be tutorials for various classifications.

Kelly

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

I love Concept Draw Mindmap

It has enhanced my professionalism during my training sessions and client meetings. It allows me to be productive and efficient. I love Concept Draw Mindmap!

PROS

It is a great tool when I work with clients. We are able to brainstorm quickly and then generate that information in a variety of formats. I also use it when I am training to illustrate points and take a break from powerpoint.

CONS

it has to be loaded on my computer (not cloud based). I have not had this be an issue other than if I want to use the software impromptu and I don't have my laptop handy.

Richard

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2021

Buggy and Slow

Floor plan layouts, Accountability Charts.

PROS

ConceptDraw has an impressive list of features that approximate what I did in Visio. Unfortunately, it doesn't do any of them well.

CONS

This is the worst software I've ever purchased for my MacBook Pro. It is slow and buggy. The more objects you add to a diagram, the slower it becomes. Printing support is horrendous. I don't understand how any user could or would put up with the frustrations of spending a significant amount of time using Concept Draw.

Reasons for switching to ConceptDraw DIAGRAM

Visio is not supported on Mac.

Graciela

Consumer Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

A great software with a lot of tools

I'm glad with this software, it's absolutely useful and great.

PROS

This software it's amazing, this software provide us tools, a great number of tools that help us to have a great experience in this software, you can use the differents tools and thanks for the differents kind of tools you can do too much things.

CONS

I don't like that it's a little big difficult to understand, this is the main problem with the software, for new users understand and learn how to use the differents tools it's difficult just with the software.

Alexandra

Civil Engineering, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

ConceptDraw Diagram very helpful for custom diagrams

ConceptDraw DIAGRAM was overall very easy to use and made very appealing graphics. I was struggling to find a program for what I needed, and ConceptDraw DIAGRAM fit the bill completely.

PROS

ConceptDraw Diagram has a wide ranging choice of options for depicting diagrams. It is very easy to find what you are looking for and you can even use objects from different packages. It is very easy to put your diagrams together on a page, make adjustments, and export to whatever file is needed.

CONS

You do have to pay for some object packages, but most likely you can find what you are looking for without having to do so.

User Profile

Elif

Verified reviewer

Chemicals, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

It's easy to build a huge factory with just one click.

I'm a Chemical Engineering student. We use a wide range of applications for machine design and drawing of equipment. But in general there are no programs available to scale a factory in 2-dimensional. ConceptDraw offers you this opportunity. It doesn't deal with redrawing process equipment again. Pretty handy. Thanks!

PROS

What I like best in software is drawing packages. Thanks to the ready-made packages, you can easily place and play the equipment. Color, size, placement, numbering, the ability to change at any time has tremendous features. The interface is very clear and comfortable to use. You can discover the software in less than 15 minutes thanks to the PDFs.

CONS

Since I am a student, I can say that the only drawback of the software is that it is a paid software.

User Profile

"Roy"​

Verified reviewer

Broadcast Media, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2019

The fastest way to create technical diagram

I am an audiovisual developer and I usually use CAD tools for my plans and engineering. But I was looking for software that would allow me to make diagrams quickly, to show the designs without needing to represent every technical detail. ConceptDraw bring me the solution. Today I use ConceptDraw for simple and fast diagrams, but I have also discovered that it is a very good tool to create the manuals of my creations.

PROS

- Very useful tools to create draw. - "Solutions" library is very broad. - Faster and profesional support team. - Very easy to learn how to use. - Can import SVG files. - It is intended to replace Visio, but can be more powerful

CONS

- No CAD files Import/export - A/V "Solutions" library (Connectors, devices..) must be updated and enlarged with professional equipment

User Profile

Steve

Verified reviewer

Consumer Goods, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

ConceptDraw is my go-to for explaining complex processes

So many software packages I will visit once or twice and try to make them work for me only to abandon them. ConceptDraw is one that I continually go back to because it fulfills my needs and requirements when it comes to diagramming my business processes.

PROS

I love that ConceptDraw has so many templates for whatever need you have. My favorite is their UML diagrams with swim lanes.

CONS

Every once in a rare while I have frozen in the package.

User Profile

Dillon

Verified reviewer

Computer Software

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

An amazing tool with an abundant range of assorted templates

PROS

ConceptDraw pro has made my life easier by offering a wide range of selected formats. it is now easier for me to shape my designs physically. This is definitely an amazing tool

CONS

The Import data tool gives unexpected errors sometimes, but overall the software is good. Love recommending it to my co-workers.

Ahmed

Used free trial

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2018

Great

PROS

ConceptDraw is a great tool that I used to sketch my thoughts, and brainstorm in a visual way. It's full of useful templates

CONS

Maybe a bit pricey? Not really sure. Also some bugs have shown up, not really serious one. The software is generally good

Vendor Response

Your response is appreciated Ahmed. Please feel free to submit your suggestions at support@conceptdraw.com directly in order for us to investigate any possible issues. We also run promos very often and will be excited to provide you with a discount.

Replied August 2018

Wen

Consumer Electronics, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

I have been a fan for many years

Very nice, it turns my presentation much more professional

PROS

Conceptdraw constantly improve its connection from idea generation into executable actions. My most favourite function is exactly the process how you can form the ideas and then form as the actions that has resources and other parameters into the considerations.

CONS

Sometimes to edit texts, parameter of the icons is not so straightforward. It has quite many flexible settings.

James

Education Management, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed November 2023

Great for fast and detailed diagram production

PROS

Easy of use after initial learning curve

CONS

Getting started seem overwhelming, but... It was easier than I thought and had a good handle on it quickly

Showing 1 - 25 of 33 Reviews