# eGoldFax Software Reviews, Demo & Pricing - 2026 > Review of eGoldFax Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fax-server/egoldfax-profile --- [Home](https://www.softwareadvice.com/) / [Fax Server Software](https://www.softwareadvice.com/fax-server/) / eGoldFax Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fax-server/egoldfax-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fax-server/egoldfax-profile/alternatives/) # eGoldFax 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview eGoldFax 5.0 [(39)](https://www.softwareadvice.com/fax-server/egoldfax-profile/reviews/) Pricing Pricing available upon request ### About eGoldFax eGoldFax is a cloud-based fax server solution designed to help businesses in healthcare, education, financial services and other sectors send, receive and retain documents using multiple devices. It allows enterprises to maintain compliance with various regulatory standards such as Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), Family Educational Rights and Privacy Act (FERPA) and more. eGoldFax enables organizations to secure emails, fax archives and the customer portal using Transport Layer Security (TLS), Advanced Encryption Standard (AES) 256-bit and Hypertext Transfer Protocol Secure (HTTPS). Built on Microsoft Azure, the platform lets professionals send documents as email attachments to recipients' fax numbers. Additionally, it helps businesses fax files from various multi-function printers (MFPs). eGoldFax's pricing is available on request and support is extended via FAQs, email, phone, live chat and other online measures. ## eGoldFax User Interface ## Popular eGoldFax Alternatives Main Product eGoldFax 5.0 [(39)](https://www.softwareadvice.com/fax-server/egoldfax-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.89Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Alternative Product [Documo](https://www.softwareadvice.com/fax-server/mfax-profile/) 4.8 [(86)](https://www.softwareadvice.com/fax-server/mfax-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.71Value for money - 4.79Customer support - 4.76Functionality Pricing Starting at $75.00 per month Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.8 [(4285)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6059)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4818)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Alternative Product [ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) 4.6 [(1734)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/) Ratings Breakdown - 4.49Ease of use - 4.54Value for money - 4.46Customer support - 4.59Functionality Pricing Starting at $795.00 per year ## eGoldFax Pricing and Plans Starting price: $29.99 Free Trial Free Version Basic $29.99 No plan information available ## eGoldFax Features - Popular features found in Fax Server Archiving & Retention Automated Routing Delivery Tracking Email to Fax Fax to Email FoIP - More features of eGoldFax Access Controls/Permissions Active Directory Integration Activity Tracking Alerts/Notifications API Audit Trail Compliance Management Document Storage Document Templates Electronic Faxes Electronic Signature Encryption Fax Management HIPAA Compliant Multiple User Accounts Print Management Purchasing & Receiving Reporting & Statistics Secure Data Storage Self Service Portal SSL Security Status Tracking Third-Party Integrations User Management Whitelisting/Blacklisting ## eGoldFax User Reviews Overall Rating 5.0 Ratings Breakdown 5 97% 4 3% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 5.0 Functionality 5.0 JH Josh H. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed January 2023 Best customer support for a solid and stable solution 5 eGoldFax's team provides amazing solution support when configuring, porting or expanding the product. Reliability has been high and it sufficiently digitizes an otherwise analog process. We're very happy with their partnership. \[sensitive content hidden\], among others, provide high level, customer-facing, impactful support, prioritizing end user experience and adoption. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is easy to use and training is robust. Support is second to none. Cons: There's probably a weakness or undesirable quality but we haven't found it yet. Read More PG Pete G. Verified reviewer Information Technology and Services 51-200 employees Used weekly for more than 2 years Review source Reviewed April 2024 eGoldFax is the best way to send a fax 5 A great resource - as good as any company I have ever used for support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer service is the best. Very responsive and helpful. Cons: none - they are very helpful and quick to respond Read More BI Brian I. Verified reviewer Retail 201-500 employees Used daily for less than 6 months Review source Reviewed November 2021 Great product and great people 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have a dozen different fax number located in a few different locations and some of the numbers are very old. eGoldFax was very easy to work with even though there were multiple issues with the current carrier when we tried to port them. They spent many hours working to get everything completed and finally was able to get us running. Cons: The only negative thing was have=ing to work with our current carrier so much to get the numbers ported. Thank you eGoldFax for all of your help! Read More AE Anjela E. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed June 2022 Egold outbound faxing 5 Egold outbound faxing has given our office the ability to easily fax hundreds of faxes to other healthcare offices and pharmacies with ease. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The ability to have a printed confirmation page was a deciding factor for our office. Quick outbound faxing is a must and Egold has provided that for our office. Cons: If there is an outage, immediate notification is always appreciated. Reasons for switching to eGoldFax Our office required confirmation pages after each fax. Egold provides that function. Read More EP Eric P. Verified reviewer Computer & Network Security 1001-5000 employees Used daily for more than 2 years Review source Reviewed March 2022 The product sells itself! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am a vendor, and we started selling eGoldfax to our clients in 2018. The product is so easy to use, training is minimal, support is second to none when it comes to dealing with any issue. Cons: There are no cons that I can think of. Read More JK Josh K. Verified reviewer Information Technology and Services 501-1000 employees Used daily for more than 2 years Review source Reviewed July 2022 Amazing product! Amazing support! A real pleasure to work with the product and the people! 5 It has all been a real pleasure. Amazing product and amazing support folks! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and overall functionality. It just works very well when it is needed. Cons: There aren't any EMR API's yet. We are still able to find workarounds though. Read More SW Steve W. Verified reviewer Information Technology and Services 51-200 employees Used weekly for more than 2 years Review source Reviewed April 2024 Fantastic and Reliable Product 5 Excellent solution, super reliable, and just so easy to use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: eGoldFax is incredibly easy to use as you don't even need a hard copy of the document anymore! Simply attach your doc to an email and send away! Cons: No complaints. Any interaction or the minimal times I've had to open as support request, the people have been fantastic and issues resolved quickly the first time around. Read More CH Cary H. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed September 2022 E-Fax product 5 Experience has been great, from learning how to use to implementing and continued management. This service has been really great for us. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use. Implementing this to all staff was very easy. I like that we can have default fax cover sheets set for different staff/departments. Cons: I wish that the fax confirmation also included the fax that was sent, instead of having two documents Reasons for choosing eGoldFax Cost, and ease of use. Read More EM Elisabeth M. Verified reviewer Printing 2-10 employees Used daily for more than 2 years Review source Reviewed January 2022 Excellent customer service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: eGoldFax is easy to implement and simple to use. Their customer service team is US based, very responsive, and resolves problems quickly. Cons: I can't think of anything that I don't like. Reasons for switching to eGoldFax The previous fax solution utilized support staff from another country. They had longer than acceptable response times and then were very difficult to understand. Read More KS Kerry S. Verified reviewer Education Management 51-200 employees Used daily for less than 2 years Review source Reviewed April 2022 eGoldfax- works great 5 Great so far. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I don't really have to think about it. It just works Cons: Nothing so far. It is a great product for a low price that just works. Reasons for switching to eGoldFax Integrates better ip stuff Read More Showing 1 - 10 of 39 Reviews [See All Reviews](https://www.softwareadvice.com/fax-server/egoldfax-profile/reviews/) ## eGoldFax Popular Comparisons [iFax vs eGoldFax](https://www.softwareadvice.com/fax-server/egoldfax-profile/vs/ifax/)[eFax vs eGoldFax](https://www.softwareadvice.com/fax-server/efax-corporate-profile/vs/egoldfax/)[Fax.Plus vs eGoldFax](https://www.softwareadvice.com/fax-server/egoldfax-profile/vs/fax-plus/) [Compare All Alternatives](https://www.softwareadvice.com/fax-server/egoldfax-profile/alternatives/) ## See what companies are saying about Software Advice