ReplixFax

RATING:

4.7

(7)

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Overview

Reviews

About ReplixFax

ReplixFax is a HIPAA-compliant cloud fax solution tailored for business faxing needs. It equips businesses with various utilities to handle all aspects of fax communication. The solution is designed to support users, applications, and various business workflows in the transmission, receipt, and administration of faxes. ReplixFax offers the capability to streamline outbound faxing via script-based procedures through its Windows service utility. Additional features include a fax history tab, communication tools, document management and more.

ReplixFax Pricing

Free trial:

Available

Free version:

Not Available

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ReplixFax Reviews

Overall Rating

4.7

Ratings Breakdown

(5)

(2)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

4.5

Most Helpful Reviews for ReplixFax

1 - 7 of 7 Reviews

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Christina

Higher Education, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2024

Great product

The faxing has been easy for our end users to utilize.

PROS

The software is easy to use and customize.

CONS

I have no complaints about the software, it works as intended.

Reasons for switching to ReplixFax

We migrated the phone system to the cloud and needed to move faxing to the cloud as well.

Al

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2024

Wonderful Fax Solution

Very happy, wish we made the switch earlier.

PROS

Easy to use, Manageable and Scalable, Reliable.

CONS

We have not see anything that we don't like.

Reason for choosing ReplixFax

Ability to manage our faxes and price were the two main reasons.

Reasons for switching to ReplixFax

We did not have ability to manage incoming faxes or alerts, with ReplixFax we have total control and can re-send faxes in case they are deleted from incoming department folders.

Ginn

Government Administration, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2024

ReplixFax for Government

Easy, no hassle, good product as a service.

PROS

Customer support [sensitive content hidden] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus.

CONS

Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.

Reason for choosing ReplixFax

Engaging and willing to work with us on BAA for HIPA compliance and with our Legal team to expedite the process and make a partnership. Customer service and presentation of all the features that Replixfax offere just weren't available in other demo products for the price point.

Reasons for switching to ReplixFax

Migrated to O365 and did not want to have an on-prem SMTP relay to continue to make existing solution work so went to cloud FOIP.

Bob

Pharmaceuticals, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2024

Fax integration

Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime.

PROS

Easy to install Easy to create an API interface Excellent up time

CONS

RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.

Reasons for switching to ReplixFax

We need our fax server to be up 12 hours during the day as our software it tightly coupled and both need to be up all day during office hours.

Sean

Legal Services, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2024

ReplixFax - Low cost Fax Server replacement

Since going live with ReplixFax we have had a positive experience. Not having to manage a fax server any longer is a big win.

PROS

Cost and flexibility in pricing for our small scale was key in our decision to implement ReplixFax. Security related features was also a requirement for us, and ReplixFax included these in the price and not as add-ons .

CONS

We had an issue with email notifications during our deployment due to security requirements on our end. However, ReplixFax support was quick to resolve this.

Reason for choosing ReplixFax

Security features included in a low cost solution.

Reasons for switching to ReplixFax

Our fax volume was low enough to not warrant an on premise fax server.

Kaci

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2024

ReplixFax Works

ReplixFax has been a reliable and secure method to reliably send and receive faxes.

PROS

The ease of use, reliability, and customer support. Reports help with understanding volume.

CONS

We have not had a significant con in using this product.

William

Non-Profit Organization Management, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2024

NW3C - Human Resources

I use Replifax on a monthly basis and it has proved to be reliable

PROS

The product is easy to use and has proved to be reliable.

CONS

The verification emails of faxes sent could contain a little more information regarding the transmission details.

7 Reviews